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Can't remove Norton trial

 
 
Suzabella
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      23rd Dec 2007
I am trying to install tend micro on me new pc with Vista and it tells me I
have to uninstall Norton first. I did , and now it still tells me I have to
remove Norton, but when I try, I get the error message that it does not
exist. Ack!! What do I do?
 
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Peter
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      24th Dec 2007
As per a Google search .....Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

--
Peter
Toronto, Canada
"Suzabella" <(E-Mail Removed)> wrote in message
news:6817680A-9A7A-4C26-934D-(E-Mail Removed)...
>I am trying to install tend micro on me new pc with Vista and it tells me I
> have to uninstall Norton first. I did , and now it still tells me I have
> to
> remove Norton, but when I try, I get the error message that it does not
> exist. Ack!! What do I do?


 
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Ken Blake, MVP
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      24th Dec 2007
On Sun, 23 Dec 2007 15:40:00 -0800, Suzabella
<(E-Mail Removed)> wrote:

> I am trying to install tend micro on me new pc with Vista and it tells me I
> have to uninstall Norton first. I did , and now it still tells me I have to
> remove Norton, but when I try, I get the error message that it does not
> exist. Ack!! What do I do?



Norton Anti-Virus is notoriously difficult to remove completely. Try
here:
http://service1.symantec.com/SUPPORT...05103109480139

--
Ken Blake, Microsoft MVP Windows - Shell/User
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Kayman
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      24th Dec 2007
On Sun, 23 Dec 2007 15:40:00 -0800, Suzabella wrote:

> I am trying to install tend micro on me new pc with Vista and it tells me I
> have to uninstall Norton first. I did , and now it still tells me I have to
> remove Norton, but when I try, I get the error message that it does not
> exist. Ack!! What do I do?


Uninstall it using Norton's own uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039
and get a refund
As suggested on the site, you may wish to print out the directions before
proceeding.
Or
http://www.majorgeeks.com/Norton_Rem...NRT_d4749.html

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt
 
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