This issue just showed up today... we installed Microsoft Office 2007 a
couple of months ago. Suddenly today there is a send/receive error and
outlook will not receive any email. We noticed that both 2003 and 2007 were
installed so we tried to uninstall- restarted several times and nothing
works. Any help would be greatly appreciated. It is a Dell Laptop and I
don't have it here unfortunately. I am pretty sure it is Windows XP
Professional 2002. I can confirm in the morning. If any one can help and if
you need more info let me know. Thank you!!

What is the exact error when you try to uninstall it?
If all things fail use the Windows Installer CleanUp Utility;
http://support.microsoft.com/kb/290301

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Clueless" <(E-Mail Removed)> wrote in message
news:76F36E7B-4B8A-4920-83FA-(E-Mail Removed)...
> This issue just showed up today... we installed Microsoft Office 2007 a
> couple of months ago. Suddenly today there is a send/receive error and
> outlook will not receive any email. We noticed that both 2003 and 2007
> were
> installed so we tried to uninstall- restarted several times and nothing
> works. Any help would be greatly appreciated. It is a Dell Laptop and I
> don't have it here unfortunately. I am pretty sure it is Windows XP
> Professional 2002. I can confirm in the morning. If any one can help and
> if
> you need more info let me know. Thank you!!

When we tried to uninstall it the error message is " The installation source
for this product is not available. Verify that the source exists and that you
can access it."
Thank you for your help!

"Roady [MVP]" wrote:

> What is the exact error when you try to uninstall it?
> If all things fail use the Windows Installer CleanUp Utility;
> http://support.microsoft.com/kb/290301
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Clueless" <(E-Mail Removed)> wrote in message
> news:76F36E7B-4B8A-4920-83FA-(E-Mail Removed)...
> > This issue just showed up today... we installed Microsoft Office 2007 a
> > couple of months ago. Suddenly today there is a send/receive error and
> > outlook will not receive any email. We noticed that both 2003 and 2007
> > were
> > installed so we tried to uninstall- restarted several times and nothing
> > works. Any help would be greatly appreciated. It is a Dell Laptop and I
> > don't have it here unfortunately. I am pretty sure it is Windows XP
> > Professional 2002. I can confirm in the morning. If any one can help and
> > if
> > you need more info let me know. Thank you!!
>
>

In that case, try the utility I pointed out in my previous post. That should
do the trick.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Clueless" <(E-Mail Removed)> wrote in message
news:091EC0CD-02C4-4689-B2C4-(E-Mail Removed)...
> When we tried to uninstall it the error message is " The installation
> source
> for this product is not available. Verify that the source exists and that
> you
> can access it."
> Thank you for your help!
>
> "Roady [MVP]" wrote:
>
>> What is the exact error when you try to uninstall it?
>> If all things fail use the Windows Installer CleanUp Utility;
>> http://support.microsoft.com/kb/290301
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Clueless" <(E-Mail Removed)> wrote in message
>> news:76F36E7B-4B8A-4920-83FA-(E-Mail Removed)...
>> > This issue just showed up today... we installed Microsoft Office 2007 a
>> > couple of months ago. Suddenly today there is a send/receive error and
>> > outlook will not receive any email. We noticed that both 2003 and 2007
>> > were
>> > installed so we tried to uninstall- restarted several times and nothing
>> > works. Any help would be greatly appreciated. It is a Dell Laptop and
>> > I
>> > don't have it here unfortunately. I am pretty sure it is Windows XP
>> > Professional 2002. I can confirm in the morning. If any one can help
>> > and
>> > if
>> > you need more info let me know. Thank you!!
>>
>>