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can't reinstall SP4 - file lock on atapi.sys

 
 
Serban Andrei Dumitrescu
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      13th Feb 2006


Hi folks,

I need help badly with the following problem:

A few weeks ago my Windows 2000 (SP4) installation suddenly didn't boot
any more (it bluescreened after or during driver loading) and after some
unsuccesfull troubleshooting I was faced with the options of either a
clean re-installation of Windows, or trying the "repair" option of the
Win2k installation CD. I chose the second one, terrified at the thought of
also re-installing some 200 programs & apps after a clean Win2k install.

Well, Windows setup replaced some files, presumably checked the integriyt
of others and the system registry, and my Windows was up and running
again. However, it had obviously reverted to the original, pre-Service
Pack state. I tried reinstalling SP4, but Service Pack Setup stopped
midway through saying that the "atapi.sys" file was in use and that I
should resume after closing all apps using it. However it wouldn't resume
under any circumstances, it kept repeating this error message.
I read on the Net that this problem somtimes occurs with virtual drive
emulators installed on the system, like Daemon Tools or Alcohol. I stopped
and uninstalled Alcohol and CloneCD, then after reboot tried to install
SP4 again. No luck - same error. Then I tried that in safe mode, when no
3rd party drivers are supposed to interfere - didn't work either.

I tried deleting atapi.sys so that the SP4 setup could copy it's newer
version without any problems - to no avail: Windows seems to restore the
file out of some driver cache and the file lock is still in place.

I also tried tinkering with the servie pack's "ini" file and removing
references to atapi.sys, so that everything else would be updated - then I
could overwrite atapi.sys with the newer version myself afterwards. That
didn't work either, since Windows checks the integrity of the "ini" file
before performing the SP installation. (It's not a simple checksum either,
it's done using the crypto API.)

Well, what do I need the latest updates anyway, you might ask?...
It's because some software I need to use for my work (either some that
stopped functioning correctly after the Windows "repair", or new ones I
need to install now) require a newer version of Microsoft Setup (instmsi)
or simply SP4 itself. I wouldn't have suspected that, but yes, Macromedia
Studio needs the latest Instmsi, so does the latest Photoshop, and not
even Cisco's VPN client doesn't work without SP4.

Does anyone have a clue as to how I could bypass this file lock problem
and update my system?
I'd be awfully grateful for _any_ suggestions...

TIA,

Andrei

 
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