Last fews month ago, i can received attachement file from all my receiver.Why
suddenly i can't receive attached email from one of my receiver.The file is
only 2kb. It's because of antivirus block his attachment file. I am using AVG
antivirus.
Please help me ...urgent

2KB is nothing. Are you sure there is an attachment? Do a Ctrl+F3 on the
message header to see the message source. I doubt there is an attachment,
but AVG's e-mail scanning makes it appear there is.

Normally, I would just say to turn off the e-mail scanning feature. It is a
redundant layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. However, with AVG you
need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail
Scanning when you see that option. For some reason, just unchecking it in
the security center causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bob Ang" <Bob (E-Mail Removed)> wrote in message
news:733818C7-4F79-4451-BEC6-(E-Mail Removed)...
> Last fews month ago, i can received attachement file from all my
> receiver.Why
> suddenly i can't receive attached email from one of my receiver.The file
> is
> only 2kb. It's because of antivirus block his attachment file. I am using
> AVG
> antivirus.
> Please help me ...urgent

Thanks for your prompt reply. Yes, My customer do sent me an attachment
file.I didn't see in the message source.
i can see the attachment file in my webmail but once tranfer to windows mail
then dissapear.And last few month i still enable to receive his attachment
file.
then i try to receive attachment file using same pc but different account.
it can received. i try many times still can not solve my problem.
Only 1 of this receiver.

Please do reply.



"Bruce Hagen" wrote:

> 2KB is nothing. Are you sure there is an attachment? Do a Ctrl+F3 on the
> message header to see the message source. I doubt there is an attachment,
> but AVG's e-mail scanning makes it appear there is.
>
> Normally, I would just say to turn off the e-mail scanning feature. It is a
> redundant layer of protection that eats up CPUs and causes a multitude of
> problems such as time-outs and account setting changes. Your up-to-date A/V
> program will continue to protect you sufficiently. However, with AVG you
> need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail
> Scanning when you see that option. For some reason, just unchecking it in
> the security center causes a conflict with the Windows Security Center.
>
> See:
> http://forum.grisoft.cz/freeforum/re...?3,76131,76141
> --
>
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bob Ang" <Bob (E-Mail Removed)> wrote in message
> news:733818C7-4F79-4451-BEC6-(E-Mail Removed)...
> > Last fews month ago, i can received attachement file from all my
> > receiver.Why
> > suddenly i can't receive attached email from one of my receiver.The file
> > is
> > only 2kb. It's because of antivirus block his attachment file. I am using
> > AVG
> > antivirus.
> > Please help me ...urgent
>
>

1. Make sure email scanning is turned off in AVG or it will indicate
spurious attachments.

2. While viewing the body of the message press Ctrl-F3. An attachment will
be below the message text marked off a Part statement and a Cpntent-Type
ctatement. If that isn't there then there isn't any real attaschment.

"Bob Ang" <(E-Mail Removed)> wrote in message
news:998A91DD-BBA9-4085-A703-(E-Mail Removed)...
> Thanks for your prompt reply. Yes, My customer do sent me an attachment
> file.I didn't see in the message source.
> i can see the attachment file in my webmail but once tranfer to windows
> mail
> then dissapear.And last few month i still enable to receive his attachment
> file.
> then i try to receive attachment file using same pc but different account.
> it can received. i try many times still can not solve my problem.
> Only 1 of this receiver.
>
> "Bruce Hagen" wrote:
>
>> 2KB is nothing. Are you sure there is an attachment? Do a Ctrl+F3 on the
>> message header to see the message source. I doubt there is an attachment,
>> but AVG's e-mail scanning makes it appear there is.
>>
>> Normally, I would just say to turn off the e-mail scanning feature. It is
>> a
>> redundant layer of protection that eats up CPUs and causes a multitude of
>> problems such as time-outs and account setting changes. Your up-to-date
>> A/V
>> program will continue to protect you sufficiently. However, with AVG you
>> need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail
>> Scanning when you see that option. For some reason, just unchecking it in
>> the security center causes a conflict with the Windows Security Center.
>>
>> See:
>> http://forum.grisoft.cz/freeforum/re...?3,76131,76141
>>
>> "Bob Ang" <Bob (E-Mail Removed)> wrote in message
>> news:733818C7-4F79-4451-BEC6-(E-Mail Removed)...
>> > Last fews month ago, i can received attachement file from all my
>> > receiver.Why
>> > suddenly i can't receive attached email from one of my receiver.The
>> > file
>> > is
>> > only 2kb. It's because of antivirus block his attachment file. I am
>> > using
>> > AVG
>> > antivirus.