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can't receive nor send emails anymore

 
 
Han
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Posts: n/a
 
      18th Nov 2009
Suddenly yesterday it turned out to be impossible to retrieve and send email
via Windows mail.I did not change anything in my settings.
I contacted my provider, attglobal, who worked 36 hrs on it.Spent 4 hrs . on
the phone with their helpdesk.Now I can check email again through webmail,
but not through the ususal Windows Mail setting on my laptop. What happended
do you think?My provider suspects Vista is all at once blocking a port
possibly after an update. .Can you plse arrange that I can retrieve and send
mail like before again.
Thanks, Han
 
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PA Bear [MS MVP]
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Posts: n/a
 
      18th Nov 2009
Post any errors you're getting when Sending & Receiving in their (verbatim)
entirety.

Han wrote:
> Suddenly yesterday it turned out to be impossible to retrieve and send
> email
> via Windows mail.I did not change anything in my settings.
> I contacted my provider, attglobal, who worked 36 hrs on it.Spent 4 hrs .
> on
> the phone with their helpdesk.Now I can check email again through webmail,
> but not through the ususal Windows Mail setting on my laptop. What
> happended
> do you think?My provider suspects Vista is all at once blocking a port
> possibly after an update. .Can you plse arrange that I can retrieve and
> send
> mail like before again.
> Thanks, Han


 
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Gary VanderMolen \(MS MVP\)
Guest
Posts: n/a
 
      18th Nov 2009
Make sure your settings agree with this:
http://www.att.com/esupport/article.jsp?sid=KB401738

If you get an error with those settings, post the error message here.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Han" <(E-Mail Removed)> wrote in message news:ACEC5568-C192-48FA-9827-(E-Mail Removed)...
> Suddenly yesterday it turned out to be impossible to retrieve and send email
> via Windows mail.I did not change anything in my settings.
> I contacted my provider, attglobal, who worked 36 hrs on it.Spent 4 hrs . on
> the phone with their helpdesk.Now I can check email again through webmail,
> but not through the ususal Windows Mail setting on my laptop. What happended
> do you think?My provider suspects Vista is all at once blocking a port
> possibly after an update. .Can you plse arrange that I can retrieve and send
> mail like before again.
> Thanks, Han

 
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Bob
Guest
Posts: n/a
 
      19th Nov 2009
Which AV program do you have installed?

Do you have AV email scanning enabled?

"Han" <(E-Mail Removed)> wrote in message
news:ACEC5568-C192-48FA-9827-(E-Mail Removed)...
> Suddenly yesterday it turned out to be impossible to retrieve and send
> email
> via Windows mail.I did not change anything in my settings.
> I contacted my provider, attglobal, who worked 36 hrs on it.Spent 4 hrs .
> on
> the phone with their helpdesk.Now I can check email again through webmail,
> but not through the ususal Windows Mail setting on my laptop. What
> happended
> do you think?My provider suspects Vista is all at once blocking a port
> possibly after an update. .Can you plse arrange that I can retrieve and
> send
> mail like before again.
> Thanks, Han


 
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