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can't receive messages (Outlook 2002)?

 
 
Carol
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      13th May 2008
All of a sudden I am unable to receive messages. I can send them alright.
After speaking with my internet provider's tech support I was told that they
can see the messages on the server, but apparently my system is not trying to
receive them.
 
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Brian Tillman
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      13th May 2008
Carol <(E-Mail Removed)> wrote:

> All of a sudden I am unable to receive messages. I can send them
> alright. After speaking with my internet provider's tech support I
> was told that they can see the messages on the server, but apparently
> my system is not trying to receive them.


What, if any, errors do you get when yuo try to perform a send/receive?
--
Brian Tillman [MVP-Outlook]
 
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Carol
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      13th May 2008
I don't get any error messages. It does the automatic, periodic
send/receive, but nothing comes through.

"Brian Tillman" wrote:

> Carol <(E-Mail Removed)> wrote:
>
> > All of a sudden I am unable to receive messages. I can send them
> > alright. After speaking with my internet provider's tech support I
> > was told that they can see the messages on the server, but apparently
> > my system is not trying to receive them.

>
> What, if any, errors do you get when yuo try to perform a send/receive?
> --
> Brian Tillman [MVP-Outlook]
>

 
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Brian Tillman
Guest
Posts: n/a
 
      13th May 2008
Carol <(E-Mail Removed)> wrote:

> I don't get any error messages. It does the automatic, periodic
> send/receive, but nothing comes through.


Enable diagnostic logging and see what happens when Outlook performs the
send/receive.
http://support.microsoft.com/kb/831053/en-us
--
Brian Tillman [MVP-Outlook]

 
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