I have reinstalled fax consol and I can'r get it to receive a fax. It worked
last football season but not anyomre.

Specs:

Win Xp Pro SP 3
HSP56 MR (VIA) fax modem
connected directly to wall jack. (phone pluged into same line works fine,
getting dial tone)

Only information I put in is name as "JBL"
I have it set up as manual receive. TSID and CSID are both set to "Fax"
Have faxes are set to save to a folder.

I only receive one fax a week and the person calls first. I let ring once
and hit "answer phone" button.
Get dialog box that phone was answered and receiving fax but it doesn't show
senders phone #.
After about 50 sec I get a message Saying: "An error occured while receiving
a fax"

In the event viewer properties box it says:

Date 9/18/2008
Source: Microsoft Fax
Time: 10:17
Category: inbound
type: error
Event ID: 32092
Computer AMD16

Description: The fax service failed to receive a fax. From. Caller ID. To:
fax Pages 0 Device name HSP56 MR (VIA)

FOr more information see help and Support Center at
go.microsoft.com/fwlink/events.asp.

I sent a fax to my cell phone and got high pitched sounds. It sounds like
the send is working.

ANy help would be appreciated

Thanks

Joe

"JBL" wrote:
>I have reinstalled fax consol and I can'r get it to receive a fax. It worked
> last football season but not anyomre.
>
> Specs:
>
> Win Xp Pro SP 3
> HSP56 MR (VIA) fax modem
> connected directly to wall jack. (phone pluged into same line works fine,
> getting dial tone)
>
> Only information I put in is name as "JBL"
> I have it set up as manual receive. TSID and CSID are both set to "Fax"
> Have faxes are set to save to a folder.
>
> I only receive one fax a week and the person calls first. I let ring once
> and hit "answer phone" button.
> Get dialog box that phone was answered and receiving fax but it doesn't show
> senders phone #.
> After about 50 sec I get a message Saying: "An error occured while receiving
> a fax"
>
> In the event viewer properties box it says:
>
> Date 9/18/2008
> Source: Microsoft Fax
> Time: 10:17
> Category: inbound
> type: error
> Event ID: 32092
> Computer AMD16
>
> Description: The fax service failed to receive a fax. From. Caller ID. To:
> fax Pages 0 Device name HSP56 MR (VIA)
>
> FOr more information see help and Support Center at
> go.microsoft.com/fwlink/events.asp.
>
> I sent a fax to my cell phone and got high pitched sounds. It sounds like
> the send is working.
>
> ANy help would be appreciated
>
> Thanks
>
> Joe

Did you get it to work? I have a similar problem. I can send FAXes,
but I cannot receive. I also run WinXP Pro/SP3. The modem is a
U.S. Robotics 56K Voice INT PnP modem. It can send on line 2,
and my MFC printer/fax on line 1 can receive it. But when I try to
send from my MFC printer/fax on line 1, line 2 (the recipient line) rings
and I click the receive button in the FAX Console and I can hear signal
tones on the line 2, but it's like the modem can't hear anything. Are
there separate drivers for send and receive?

*TimDaniels*

"Timothy Daniels" wrote:
> "JBL" wrote:
>> I have reinstalled fax consol and I can'r get it to receive a fax.
>> It worked last football season but not anyomre.
>>
>> Specs:
>>
>> Win Xp Pro SP 3
>> HSP56 MR (VIA) fax modem
>> connected directly to wall jack. (phone pluged into same line
>> works fine, getting dial tone)
>>
>> Only information I put in is name as "JBL"
>> I have it set up as manual receive. TSID and CSID are both
>> set to "Fax". Have faxes are set to save to a folder.
>>
>> I only receive one fax a week and the person calls first. I let
>> ring once and hit "answer phone" button.
>> Get dialog box that phone was answered and receiving fax
>> but it doesn't show senders phone #.
>> After about 50 sec I get a message Saying: "An error occured
>> while receiving a fax"
>>
>> In the event viewer properties box it says:
>>
>> Date 9/18/2008
>> Source: Microsoft Fax
>> Time: 10:17
>> Category: inbound
>> type: error
>> Event ID: 32092
>> Computer AMD16
>>
>> Description: The fax service failed to receive a fax. From.
>> Caller ID. To: fax Pages 0 Device name HSP56 MR (VIA)
>>
>> FOr more information see help and Support Center at
>> go.microsoft.com/fwlink/events.asp.
>>
>> I sent a fax to my cell phone and got high pitched sounds. It
>> sounds like the send is working.
>>
>> ANy help would be appreciated
>>
>> Thanks
>>
>> Joe
>
> Did you get it to work? I have a similar problem. I can send FAXes,
> but I cannot receive. I also run WinXP Pro/SP3. The modem is a
> U.S. Robotics 56K Voice INT PnP modem. It can send on line 2,
> and my MFC printer/fax on line 1 can receive it. But when I try to
> send from my MFC printer/fax on line 1, line 2 (the recipient line) rings
> and I click the receive button in the FAX Console and I can hear signal
> tones on the line 2, but it's like the modem can't hear anything. Are
> there separate drivers for send and receive?
>
> *TimDaniels*


I went into the list of services
(Start | Settings | Control Panel | Administrative Tools | Services) and
started up the Telephony service. Now I can receive FAXes through
my WinXP Pro FAX Console.

*TimDaniels*