My PC hangs when I initiate a reboot from the Start Menu. I can shutdown
but when I reboot it says it shutting down and the monitor goes black. The
LED lights on the front stay lit and the fans keep spinning though. I have
to manually reset to bring it back up. This recently started after I
upgraded to Windows XP. I reformatted the hard drive back to Windows 98 to
see if it was OS related and the problem still ocurred. Is there anything I
can due to find out what hardware may be causing the problem?

PC Specs:
Model: Gateway Select
OS: WinXP
Chipset: AMD Athlon "Thunderbird" 800 MHz
RAM: 256MB

Thanks

Hi

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web
site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny

MS-MVP Windows Shell/User
"Jeff Travers" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> My PC hangs when I initiate a reboot from the Start Menu. I can shutdown
> but when I reboot it says it shutting down and the monitor goes black.
> The
> LED lights on the front stay lit and the fans keep spinning though. I
> have
> to manually reset to bring it back up. This recently started after I
> upgraded to Windows XP. I reformatted the hard drive back to Windows 98
> to
> see if it was OS related and the problem still ocurred. Is there anything
> I
> can due to find out what hardware may be causing the problem?
>
> PC Specs:
> Model: Gateway Select
> OS: WinXP
> Chipset: AMD Athlon "Thunderbird" 800 MHz
> RAM: 256MB
>
> Thanks
>
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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Unfortunately I've tried the fixes on the site. Even with a different OS
the problems reappear. That's why I'm thinking it's hardware related.


"Will Denny" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi
>
> For shutdown/restart problems, please have a look at MVP Jim Eshelman's
web
> site:
>
> http://aumha.org/win5/a/shtdwnxp.htm
> http://aumha.org/win5/a/tshoot.htm
>
> --
>
> Will Denny
>
> MS-MVP Windows Shell/User
> "Jeff Travers" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > My PC hangs when I initiate a reboot from the Start Menu. I can
shutdown
> > but when I reboot it says it shutting down and the monitor goes black.
> > The
> > LED lights on the front stay lit and the fans keep spinning though. I
> > have
> > to manually reset to bring it back up. This recently started after I
> > upgraded to Windows XP. I reformatted the hard drive back to Windows 98
> > to
> > see if it was OS related and the problem still ocurred. Is there
anything
> > I
> > can due to find out what hardware may be causing the problem?
> >
> > PC Specs:
> > Model: Gateway Select
> > OS: WinXP
> > Chipset: AMD Athlon "Thunderbird" 800 MHz
> > RAM: 256MB
> >
> > Thanks
> >
> >
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.658 / Virus Database: 422 - Release Date: 13/04/2004
>
>