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Can't reboot after installing SP3

 
 
DRM
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Posts: n/a
 
      7th May 2008
I installed SP3 this morning but when rebooting it loops between startup
screen and restarting screen. I can boot into safe mode. Is uninstalling XP
service pack 3 the only resolution.
Running XP Home Edition, Version 2002 Service Pack 3 with IE 7.0.5730.13.

Thanks in advance .

Dan


 
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Pegasus \(MVP\)
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Posts: n/a
 
      7th May 2008

"DRM" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I installed SP3 this morning but when rebooting it loops between startup
> screen and restarting screen. I can boot into safe mode. Is uninstalling
> XP
> service pack 3 the only resolution.
> Running XP Home Edition, Version 2002 Service Pack 3 with IE 7.0.5730.13.
>
> Thanks in advance .
>
> Dan
>


The fact that things work normally in Safe Mode and not so well
in Normal Mode indicates that you have some agent in Normal Mode
that intereferes with your boot-up process. You can do this to
identify this agent:
- Physically disconnect your machine from the Internet.
- Run msconfig.exe (via Start / Run).
- Untick every item under the Startup tab.
- Tick "Hide Microsoft Services" under the Services tab.
- Untick all remaining services.
- Reboot the machine in Normal Mode.

Does the machine boot up normally? If yes then you need to
restore the various services and startup tasks singly or in
pairs until you have identified the culprit.


 
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DRM
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Posts: n/a
 
      7th May 2008
Thanks for the quick response. Looks like tedious job. Have to go out but
will work on it upon my return.

Will post back.

Thanks again.

Dan
"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:uQ2bs$(E-Mail Removed)...
>
> "DRM" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >I installed SP3 this morning but when rebooting it loops between startup
> > screen and restarting screen. I can boot into safe mode. Is uninstalling
> > XP
> > service pack 3 the only resolution.
> > Running XP Home Edition, Version 2002 Service Pack 3 with IE

7.0.5730.13.
> >
> > Thanks in advance .
> >
> > Dan
> >

>
> The fact that things work normally in Safe Mode and not so well
> in Normal Mode indicates that you have some agent in Normal Mode
> that intereferes with your boot-up process. You can do this to
> identify this agent:
> - Physically disconnect your machine from the Internet.
> - Run msconfig.exe (via Start / Run).
> - Untick every item under the Startup tab.
> - Tick "Hide Microsoft Services" under the Services tab.
> - Untick all remaining services.
> - Reboot the machine in Normal Mode.
>
> Does the machine boot up normally? If yes then you need to
> restore the various services and startup tasks singly or in
> pairs until you have identified the culprit.
>
>



 
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DRM
Guest
Posts: n/a
 
      7th May 2008
I had a few minutes before leaving and tried this. It will not reboot; it
simply loops between startup screnn and reboot screen. Any other
suggestions?

Thanks

Dan

"DRM" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Thanks for the quick response. Looks like tedious job. Have to go out but
> will work on it upon my return.
>
> Will post back.
>
> Thanks again.
>
> Dan
> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> news:uQ2bs$(E-Mail Removed)...
> >
> > "DRM" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > >I installed SP3 this morning but when rebooting it loops between

startup
> > > screen and restarting screen. I can boot into safe mode. Is

uninstalling
> > > XP
> > > service pack 3 the only resolution.
> > > Running XP Home Edition, Version 2002 Service Pack 3 with IE

> 7.0.5730.13.
> > >
> > > Thanks in advance .
> > >
> > > Dan
> > >

> >
> > The fact that things work normally in Safe Mode and not so well
> > in Normal Mode indicates that you have some agent in Normal Mode
> > that intereferes with your boot-up process. You can do this to
> > identify this agent:
> > - Physically disconnect your machine from the Internet.
> > - Run msconfig.exe (via Start / Run).
> > - Untick every item under the Startup tab.
> > - Tick "Hide Microsoft Services" under the Services tab.
> > - Untick all remaining services.
> > - Reboot the machine in Normal Mode.
> >
> > Does the machine boot up normally? If yes then you need to
> > restore the various services and startup tasks singly or in
> > pairs until you have identified the culprit.
> >
> >

>
>



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      7th May 2008
Did you disable each and every Startup task?
Did you disable each and every non-Microsoft service?

"DRM" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I had a few minutes before leaving and tried this. It will not reboot; it
> simply loops between startup screnn and reboot screen. Any other
> suggestions?
>
> Thanks
>
> Dan
>
> "DRM" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Thanks for the quick response. Looks like tedious job. Have to go out but
>> will work on it upon my return.
>>
>> Will post back.
>>
>> Thanks again.
>>
>> Dan
>> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>> news:uQ2bs$(E-Mail Removed)...
>> >
>> > "DRM" <(E-Mail Removed)> wrote in message
>> > news:(E-Mail Removed)...
>> > >I installed SP3 this morning but when rebooting it loops between

> startup
>> > > screen and restarting screen. I can boot into safe mode. Is

> uninstalling
>> > > XP
>> > > service pack 3 the only resolution.
>> > > Running XP Home Edition, Version 2002 Service Pack 3 with IE

>> 7.0.5730.13.
>> > >
>> > > Thanks in advance .
>> > >
>> > > Dan
>> > >
>> >
>> > The fact that things work normally in Safe Mode and not so well
>> > in Normal Mode indicates that you have some agent in Normal Mode
>> > that intereferes with your boot-up process. You can do this to
>> > identify this agent:
>> > - Physically disconnect your machine from the Internet.
>> > - Run msconfig.exe (via Start / Run).
>> > - Untick every item under the Startup tab.
>> > - Tick "Hide Microsoft Services" under the Services tab.
>> > - Untick all remaining services.
>> > - Reboot the machine in Normal Mode.
>> >
>> > Does the machine boot up normally? If yes then you need to
>> > restore the various services and startup tasks singly or in
>> > pairs until you have identified the culprit.
>> >
>> >

>>
>>

>
>



 
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DRM
Guest
Posts: n/a
 
      7th May 2008
Yes to both . The only services running were Microsoft related


"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Did you disable each and every Startup task?
> Did you disable each and every non-Microsoft service?
>
> "DRM" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >I had a few minutes before leaving and tried this. It will not reboot; it
> > simply loops between startup screnn and reboot screen. Any other
> > suggestions?
> >
> > Thanks
> >
> > Dan
> >
> > "DRM" <(E-Mail Removed)> wrote in message
> > news:%(E-Mail Removed)...
> >> Thanks for the quick response. Looks like tedious job. Have to go out

but
> >> will work on it upon my return.
> >>
> >> Will post back.
> >>
> >> Thanks again.
> >>
> >> Dan
> >> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> >> news:uQ2bs$(E-Mail Removed)...
> >> >
> >> > "DRM" <(E-Mail Removed)> wrote in message
> >> > news:(E-Mail Removed)...
> >> > >I installed SP3 this morning but when rebooting it loops between

> > startup
> >> > > screen and restarting screen. I can boot into safe mode. Is

> > uninstalling
> >> > > XP
> >> > > service pack 3 the only resolution.
> >> > > Running XP Home Edition, Version 2002 Service Pack 3 with IE
> >> 7.0.5730.13.
> >> > >
> >> > > Thanks in advance .
> >> > >
> >> > > Dan
> >> > >
> >> >
> >> > The fact that things work normally in Safe Mode and not so well
> >> > in Normal Mode indicates that you have some agent in Normal Mode
> >> > that intereferes with your boot-up process. You can do this to
> >> > identify this agent:
> >> > - Physically disconnect your machine from the Internet.
> >> > - Run msconfig.exe (via Start / Run).
> >> > - Untick every item under the Startup tab.
> >> > - Tick "Hide Microsoft Services" under the Services tab.
> >> > - Untick all remaining services.
> >> > - Reboot the machine in Normal Mode.
> >> >
> >> > Does the machine boot up normally? If yes then you need to
> >> > restore the various services and startup tasks singly or in
> >> > pairs until you have identified the culprit.
> >> >
> >> >
> >>
> >>

> >
> >

>
>



 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      7th May 2008
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

DRM wrote:
> I installed SP3 this morning but when rebooting it loops between startup
> screen and restarting screen. I can boot into safe mode. Is uninstalling
> XP
> service pack 3 the only resolution.
> Running XP Home Edition, Version 2002 Service Pack 3 with IE 7.0.5730.13.
>
> Thanks in advance .
>
> Dan


 
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Dapper Dan
Guest
Posts: n/a
 
      7th May 2008
Thanks Bear. I elected to uninstall SP3 and tackle the problem another day
when I have more time to devote to this. In the meantime I will do a bit
more research so as to ensure that the problems are not associated with
something I should be doing.

Dan
"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> DRM wrote:
>> I installed SP3 this morning but when rebooting it loops between startup
>> screen and restarting screen. I can boot into safe mode. Is uninstalling
>> XP
>> service pack 3 the only resolution.
>> Running XP Home Edition, Version 2002 Service Pack 3 with IE 7.0.5730.13.
>>
>> Thanks in advance .
>>
>> Dan

>



 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      8th May 2008
You're welcome.

Steps to take before you install WinXP SP3
(includes numerous windowsupdate.log Error Codes, if encountered during
installation)
http://support.microsoft.com/kb/950717

<IMHO>
Temporarily disable all real-time protections afforded by your anti-virus
application, any anti-spyware applications, and any third-party firewall
prior to installing SP3. If you disable a third-party firewall, make sure
you then enable the Windows Firewall: The machine should not be connected to
the internet without an active firewall.

After installing SP3 /and rebooting twice/, check to make sure your
real-time protections have been re-enabled; If you disabled a third-party
firewall, remember to re-enable it and disable the Windows Firewall.
</IMHO>
--
~PA Bear


Dapper Dan wrote:
> Thanks Bear. I elected to uninstall SP3 and tackle the problem another day
> when I have more time to devote to this. In the meantime I will do a bit
> more research so as to ensure that the problems are not associated with
> something I should be doing.
>
> Dan
> "PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>>
>> • US:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • CA:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • UK:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • AU:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>> select
>> Windows XP | select Windows XP Service Pack 3
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> DRM wrote:
>>> I installed SP3 this morning but when rebooting it loops between startup
>>> screen and restarting screen. I can boot into safe mode. Is uninstalling
>>> XP
>>> service pack 3 the only resolution.
>>> Running XP Home Edition, Version 2002 Service Pack 3 with IE
>>> 7.0.5730.13.
>>>
>>> Thanks in advance .
>>>
>>> Dan


 
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IanB
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Posts: n/a
 
      8th May 2008
On Wed, 7 May 2008 17:11:29 -0400, "Dapper Dan" <(E-Mail Removed)>
wrote:

>Thanks Bear. I elected to uninstall SP3 and tackle the problem another day
>when I have more time to devote to this. In the meantime I will do a bit
>more research so as to ensure that the problems are not associated with
>something I should be doing.


FWIW, I've got the same problem with the continual reboot loop and
that's exactly what I did - SP3 can wait for another day :-)

For anyone having the same problem and looking for a simple way of
uninstalling SP3 then selecting safe mode and doing a system restore
(created by the SP3 installation) does work.

One thing I did try was reformatting the disk and doing a full
reinstall of the original manufacturers disk image (containing XP SP2)
that came with the system. Installing SP3 immediately after this
restore still resulted in the rebooting problem so I know it was
nothing _I_ added.

--
Ian

The from address is valid
 
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