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Can't read the OS CD in this machine,etc.

 
 
ms
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Posts: n/a
 
      11th Oct 2009
A tech built this W2K machine for me. Very rarely do I have a problem,
but after years, it one day never got past the boot sequence, When he
worked on that problem, instead of formatting and doing a clean install,
he reinstalled over the existing OS install, thinking to make it easier
for me. Of course, it also created problems.

One surfaced recently, I seldom need the OS CD, always before, reading
the CD was OK. Since I got the machine back after the reinstall, 4 months
later, tried the OS CD. One time it did read the CD, but only one time.
But since then, I get the message "failure in reading the drive" only for
that CD. The machine still sees a music CD, data CD's that I create, etc.
It will write a new data CD, etc., so the drive is OK. But it will not
recognize the OS CD. There is nothing wrong with that CD, I had looked at
it on a XP computer.

Another problem- frequently a utility folder cannot be deleted unless
empty. I am not speaking of windows folders, but folders I create when I
unzip a utility or other application. Sometimes they delete normally, but
sometimes I have to either move the folder and then it can be deleted, or
have to delete subfolders or even files before the main folder can be
deleted. Never used to be an issue.

Advice on these issues is appreciated.

ms
 
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Pegasus [MVP]
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      11th Oct 2009

"ms" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>A tech built this W2K machine for me. Very rarely do I have a problem,
> but after years, it one day never got past the boot sequence, When he
> worked on that problem, instead of formatting and doing a clean install,
> he reinstalled over the existing OS install, thinking to make it easier
> for me. Of course, it also created problems.
>
> One surfaced recently, I seldom need the OS CD, always before, reading
> the CD was OK. Since I got the machine back after the reinstall, 4 months
> later, tried the OS CD. One time it did read the CD, but only one time.
> But since then, I get the message "failure in reading the drive" only for
> that CD. The machine still sees a music CD, data CD's that I create, etc.
> It will write a new data CD, etc., so the drive is OK. But it will not
> recognize the OS CD. There is nothing wrong with that CD, I had looked at
> it on a XP computer.
>
> Another problem- frequently a utility folder cannot be deleted unless
> empty. I am not speaking of windows folders, but folders I create when I
> unzip a utility or other application. Sometimes they delete normally, but
> sometimes I have to either move the folder and then it can be deleted, or
> have to delete subfolders or even files before the main folder can be
> deleted. Never used to be an issue.
>
> Advice on these issues is appreciated.
>
> ms


See what happens when you use a burnt copy of the OS CD, made on your WinXP
PC.


 
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ms
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      12th Oct 2009
"Pegasus [MVP]" <(E-Mail Removed)> wrote in
news:ub#(E-Mail Removed):

>
> "ms" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>A tech built this W2K machine for me. Very rarely do I have a

problem,
>> but after years, it one day never got past the boot sequence, When

he
>> worked on that problem, instead of formatting and doing a clean
>> install, he reinstalled over the existing OS install, thinking to
>> make it easier for me. Of course, it also created problems.
>>
>> One surfaced recently, I seldom need the OS CD, always before,
>> reading the CD was OK. Since I got the machine back after the
>> reinstall, 4 months later, tried the OS CD. One time it did read

the
>> CD, but only one time. But since then, I get the message "failure

in
>> reading the drive" only for that CD. The machine still sees a music
>> CD, data CD's that I create, etc. It will write a new data CD,

etc.,
>> so the drive is OK. But it will not recognize the OS CD. There is
>> nothing wrong with that CD, I had looked at it on a XP computer.
>>
>> Another problem- frequently a utility folder cannot be deleted

unless
>> empty. I am not speaking of windows folders, but folders I create
>> when I unzip a utility or other application. Sometimes they delete
>> normally, but sometimes I have to either move the folder and then

it
>> can be deleted, or have to delete subfolders or even files before

the
>> main folder can be deleted. Never used to be an issue.
>>
>> Advice on these issues is appreciated.
>>
>> ms

>
> See what happens when you use a burnt copy of the OS CD, made on

your
> WinXP PC.
>
>
>


The XP machine is a used computer, first time to try to burn a CD in
that machine. I had before loaded files to it from a CD before I had a
flash card, so the CD drive basically works.

I was able to copy the W2000 OS CD, had a few error screens but did
copy all AFAIK folders and files to a new folder in XP.

When I tried to burn a new CD, with burn programs I was already
familiar with, none of them worked, common error screens were as
follows:

Device does not support buffer overrun-free recording.

Controller returns wrong size for CD capabilities page.

I plan to get into Device Manager to look at the CD drive properties.

Advice?

ms
 
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Pegasus [MVP]
Guest
Posts: n/a
 
      12th Oct 2009

"ms" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Pegasus [MVP]" <(E-Mail Removed)> wrote in
> news:ub#(E-Mail Removed):
>
>>
>> "ms" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>A tech built this W2K machine for me. Very rarely do I have a

> problem,
>>> but after years, it one day never got past the boot sequence, When

> he
>>> worked on that problem, instead of formatting and doing a clean
>>> install, he reinstalled over the existing OS install, thinking to
>>> make it easier for me. Of course, it also created problems.
>>>
>>> One surfaced recently, I seldom need the OS CD, always before,
>>> reading the CD was OK. Since I got the machine back after the
>>> reinstall, 4 months later, tried the OS CD. One time it did read

> the
>>> CD, but only one time. But since then, I get the message "failure

> in
>>> reading the drive" only for that CD. The machine still sees a music
>>> CD, data CD's that I create, etc. It will write a new data CD,

> etc.,
>>> so the drive is OK. But it will not recognize the OS CD. There is
>>> nothing wrong with that CD, I had looked at it on a XP computer.
>>>
>>> Another problem- frequently a utility folder cannot be deleted

> unless
>>> empty. I am not speaking of windows folders, but folders I create
>>> when I unzip a utility or other application. Sometimes they delete
>>> normally, but sometimes I have to either move the folder and then

> it
>>> can be deleted, or have to delete subfolders or even files before

> the
>>> main folder can be deleted. Never used to be an issue.
>>>
>>> Advice on these issues is appreciated.
>>>
>>> ms

>>
>> See what happens when you use a burnt copy of the OS CD, made on

> your
>> WinXP PC.
>>
>>
>>

>
> The XP machine is a used computer, first time to try to burn a CD in
> that machine. I had before loaded files to it from a CD before I had a
> flash card, so the CD drive basically works.
>
> I was able to copy the W2000 OS CD, had a few error screens but did
> copy all AFAIK folders and files to a new folder in XP.
>
> When I tried to burn a new CD, with burn programs I was already
> familiar with, none of them worked, common error screens were as
> follows:
>
> Device does not support buffer overrun-free recording.
>
> Controller returns wrong size for CD capabilities page.
>
> I plan to get into Device Manager to look at the CD drive properties.
>
> Advice?
>
> ms


Your report is insufficiently precise to draw any firm conclusions. Here is
why:
- It is unclear which machine you used to burn a copy of the Win2000 CD.
- It is unclear whether you tried to copy files and folders or if you tried
to make a clone of the CD (which is NOT the same thing!)
- Concluding that a CD drive works because it can read the CD's files is
premature. A boot CD contains additional information that a marginal drive
may or may not process correctly.

To get to the bottom of your problem, you *must* create a clone of the
Win2000 CD on another machine. There must be *no errors* during the cloning
process. When finished, you should boot the Win2000 with this CD and report
exactly what you see.

You should also consider removing the CD drive from the WinXP machine and
connecting it to the Win2000 machine, if only temporarily.


 
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ms
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Posts: n/a
 
      12th Oct 2009
"Pegasus [MVP]" <(E-Mail Removed)> wrote in
news:ucAJF#(E-Mail Removed):

>
> "ms" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> "Pegasus [MVP]" <(E-Mail Removed)> wrote in
>> news:ub#(E-Mail Removed):
>>
>>>
>>> "ms" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>>A tech built this W2K machine for me. Very rarely do I have a

>> problem,
>>>> but after years, it one day never got past the boot sequence,

When
>> he
>>>> worked on that problem, instead of formatting and doing a clean
>>>> install, he reinstalled over the existing OS install, thinking to
>>>> make it easier for me. Of course, it also created problems.
>>>>
>>>> One surfaced recently, I seldom need the OS CD, always before,
>>>> reading the CD was OK. Since I got the machine back after the
>>>> reinstall, 4 months later, tried the OS CD. One time it did read

>> the
>>>> CD, but only one time. But since then, I get the message "failure

>> in
>>>> reading the drive" only for that CD. The machine still sees a

music
>>>> CD, data CD's that I create, etc. It will write a new data CD,

>> etc.,
>>>> so the drive is OK. But it will not recognize the OS CD. There is
>>>> nothing wrong with that CD, I had looked at it on a XP computer.
>>>>
>>>> Another problem- frequently a utility folder cannot be deleted

>> unless
>>>> empty. I am not speaking of windows folders, but folders I create
>>>> when I unzip a utility or other application. Sometimes they

delete
>>>> normally, but sometimes I have to either move the folder and then

>> it
>>>> can be deleted, or have to delete subfolders or even files before

>> the
>>>> main folder can be deleted. Never used to be an issue.
>>>>
>>>> Advice on these issues is appreciated.
>>>>
>>>> ms
>>>
>>> See what happens when you use a burnt copy of the OS CD, made on

>> your
>>> WinXP PC.
>>>

>>
>> The XP machine is a used computer, first time to try to burn a CD

in
>> that machine. I had before loaded files to it from a CD before I

had
>> a flash card, so the CD drive basically works.
>>
>> I was able to copy the W2000 OS CD, had a few error screens but did
>> copy all AFAIK folders and files to a new folder in XP.
>>
>> When I tried to burn a new CD, with burn programs I was already
>> familiar with, none of them worked, common error screens were as
>> follows:
>>
>> Device does not support buffer overrun-free recording.
>>
>> Controller returns wrong size for CD capabilities page.
>>
>> I plan to get into Device Manager to look at the CD drive

properties.
>>
>> Advice?
>>
>> ms

>
> Your report is insufficiently precise to draw any firm conclusions.
> Here is why:
> - It is unclear which machine you used to burn a copy of the Win2000
> CD.


On the XP machine.

- It is unclear whether you tried to copy files and folders or if
> you tried to make a clone of the CD (which is NOT the same thing!)
> - Concluding that a CD drive works because it can read the CD's

files
> is premature. A boot CD contains additional information that a
> marginal drive may or may not process correctly.


In the XP computer, I had copied the contents of the OS CD to a folder
on the XP computer. The copy errors occurred when I selected all to
copy, so I copied in sections of files. Still need to detect any
differences in the new folder from the OS CD.

>
> To get to the bottom of your problem, you *must* create a clone of

the
> Win2000 CD on another machine. There must be *no errors* during the
> cloning process. When finished, you should boot the Win2000 with

this
> CD and report exactly what you see.
>

Is burning a folder as above to a blank cd what you mean by cloning a
cd?

> You should also consider removing the CD drive from the WinXP

machine
> and connecting it to the Win2000 machine, if only temporarily.
>


ms
 
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ms
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      12th Oct 2009
ms <(E-Mail Removed)> wrote in news:(E-Mail Removed):

> "Pegasus [MVP]" <(E-Mail Removed)> wrote in
> news:ucAJF#(E-Mail Removed):
>>>

>>

> Is burning a folder as above to a blank cd what you mean by cloning

a
> cd?
>
>> You should also consider removing the CD drive from the WinXP

> machine
>> and connecting it to the Win2000 machine, if only temporarily.
>>

>

I need to add: The CD/DVD drive in my W2000 machine is fine, it always
used to see the OS CD, now this is the only CD it does not read. The
only change was the reinstall of windows.

IMO the issue is with the CD, and I will search for answers to the
error messages on the drive in the other XP machine. It's not easy for
me to swap drives unless absolutely necessary.

Please comment, and thanks for the help.

ms
 
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Pegasus [MVP]
Guest
Posts: n/a
 
      12th Oct 2009

"ms" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ms <(E-Mail Removed)> wrote in news:(E-Mail Removed):
>
>> "Pegasus [MVP]" <(E-Mail Removed)> wrote in
>> news:ucAJF#(E-Mail Removed):
>>>>
>>>

>> Is burning a folder as above to a blank cd what you mean by cloning

> a
>> cd?
>>
>>> You should also consider removing the CD drive from the WinXP

>> machine
>>> and connecting it to the Win2000 machine, if only temporarily.
>>>

>>

> I need to add: The CD/DVD drive in my W2000 machine is fine, it always
> used to see the OS CD, now this is the only CD it does not read. The
> only change was the reinstall of windows.
>
> IMO the issue is with the CD

<snip>
> ms


.. . . I agree, and this is why I recommended that you burn a copy of this CD
on some other machine.


 
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ms
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      12th Oct 2009
"Pegasus [MVP]" <(E-Mail Removed)> wrote in
news:#(E-Mail Removed):

>
> "ms" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> ms <(E-Mail Removed)> wrote in news:7jgobkF355fdbU1

@mid.individual.net:
>>
>>> "Pegasus [MVP]" <(E-Mail Removed)> wrote in
>>> news:ucAJF#(E-Mail Removed):
>>>>>
>>>>
>>> Is burning a folder as above to a blank cd what you mean by

cloning
>> a
>>> cd?
>>>
>>>> You should also consider removing the CD drive from the WinXP
>>> machine
>>>> and connecting it to the Win2000 machine, if only temporarily.
>>>>
>>>

>> I need to add: The CD/DVD drive in my W2000 machine is fine, it
>> always used to see the OS CD, now this is the only CD it does not
>> read. The only change was the reinstall of windows.
>>
>> IMO the issue is with the CD

> <snip>
>> ms

>
> . . . I agree, and this is why I recommended that you burn a copy of
> this CD on some other machine.
>
>
>


I ran the XP machine. I'm no expert, but even I know Device Manager
can be misleading, it says the CD driver is XP default driver, the CD
drive is a Sony, don't know if that is the issue.

I searched for the error messages. Regarding buffer underrun, advice
was to increase more RAM and unload the memory, this machine has 384
MB RAM which in my world is a good number. The memory used is 43%,
lots of free memory. Also was advised to lower burn speed.

I tried again with burn speed set to 1, in other machines (W2K and
W98) I typically burn at Max and it works fine. I used a program that
works fine in other machines, got buffer underrun error again.

Tried a different program, got the "Controller returns wrong size"
error message.

I will transfer the OS folder with a flash card and try this in a
known W98 machine. I will report back.

ms




 
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Dave Patrick
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      12th Oct 2009
Sounds like you're just copying the file/folder structure which won't work.
You need to use the disk copy function of your burning software.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"ms" wrote:
> I ran the XP machine. I'm no expert, but even I know Device Manager
> can be misleading, it says the CD driver is XP default driver, the CD
> drive is a Sony, don't know if that is the issue.
>
> I searched for the error messages. Regarding buffer underrun, advice
> was to increase more RAM and unload the memory, this machine has 384
> MB RAM which in my world is a good number. The memory used is 43%,
> lots of free memory. Also was advised to lower burn speed.
>
> I tried again with burn speed set to 1, in other machines (W2K and
> W98) I typically burn at Max and it works fine. I used a program that
> works fine in other machines, got buffer underrun error again.
>
> Tried a different program, got the "Controller returns wrong size"
> error message.
>
> I will transfer the OS folder with a flash card and try this in a
> known W98 machine. I will report back.
>
> ms
>
>
>
>


 
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ms
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      13th Oct 2009
"Dave Patrick" <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> Sounds like you're just copying the file/folder structure which

won't
> work. You need to use the disk copy function of your burning

software.
>
>
>

I copied the OS CD to a folder in XP. But can't burn that folder to a
CD in that machine, The programs I have for creating/burning CD's
don't copy, AFAIK.

BTW, what is a good way to check that the files in my copied folder
are an exact copy of the files on the OS CD?

ms
 
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