Hi Everyone: I started having a problem several days ago unable to open Exel
or Word files from the hard,floppy,cd drive or email.I was able to solve the
problem by doing a System Restore.Yesterday all the restore dates were
gone.There was also a new desktop icon for an old version of Outlook.When I
opened the current version I was asked if I wanted that to be the default
email reader.I have done system scans with Spybot,Maleaware,and
Microsoft.Nothing has worked.I started at 8:00pm.It is now 5:00am.Any and all
suggestions or ideas are welcome.Thanks...Joe

Joe

What anti-virus programme is installed?

Do you have a spam problem? A lot of spam is getting very clever into
fooling the recipient to click on a link. The nasties resulting can be
very difficult to remove. In some cases you need to detect the malware
using HijackThis and then manually remove the relevant files. This is
specialist work.

Download and run HijackThis and post details to one of the forums he
lists. You may have to wait several days for a reply. Otherwise take
your computer to a small computer repair shop for cleaning. It's not
cheap.
http://us.trendmicro.com/us/products...eTools_9292008

http://www.aumha.org/a/hjttutor.php

http://www.elephantboycomputers.com/...moving_Malware

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

jm47 wrote:
> Hi Everyone: I started having a problem several days ago unable to
> open Exel or Word files from the hard,floppy,cd drive or email.I was
> able to solve the problem by doing a System Restore.Yesterday all the
> restore dates were gone.There was also a new desktop icon for an old
> version of Outlook.When I opened the current version I was asked if I
> wanted that to be the default email reader.I have done system scans
> with Spybot,Maleaware,and Microsoft.Nothing has worked.I started at
> 8:00pm.It is now 5:00am.Any and all suggestions or ideas are
> welcome.Thanks...Joe

Have you tried the detect & repair option, assuming you have Office 2003.
Neil
"jm47" <(E-Mail Removed)> wrote in message
news:1EA2494A-C4D0-4591-A954-(E-Mail Removed)...
> Hi Everyone: I started having a problem several days ago unable to open
> Exel
> or Word files from the hard,floppy,cd drive or email.I was able to solve
> the
> problem by doing a System Restore.Yesterday all the restore dates were
> gone.There was also a new desktop icon for an old version of Outlook.When
> I
> opened the current version I was asked if I wanted that to be the default
> email reader.I have done system scans with Spybot,Maleaware,and
> Microsoft.Nothing has worked.I started at 8:00pm.It is now 5:00am.Any and
> all
> suggestions or ideas are welcome.Thanks...Joe

Thanks guys.I've tried everything.Do you think if I download a trial version
of Office 2007 that might solve the problem?...Joe

"neil" wrote:

> Have you tried the detect & repair option, assuming you have Office 2003.
> Neil
> "jm47" <(E-Mail Removed)> wrote in message
> news:1EA2494A-C4D0-4591-A954-(E-Mail Removed)...
> > Hi Everyone: I started having a problem several days ago unable to open
> > Exel
> > or Word files from the hard,floppy,cd drive or email.I was able to solve
> > the
> > problem by doing a System Restore.Yesterday all the restore dates were
> > gone.There was also a new desktop icon for an old version of Outlook.When
> > I
> > opened the current version I was asked if I wanted that to be the default
> > email reader.I have done system scans with Spybot,Maleaware,and
> > Microsoft.Nothing has worked.I started at 8:00pm.It is now 5:00am.Any and
> > all
> > suggestions or ideas are welcome.Thanks...Joe
>
>
>

No.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
jm47 wrote:
> Thanks guys.I've tried everything.Do you think if I download a trial
> version of Office 2007 that might solve the problem?...Joe
>
> "neil" wrote:
>
>> Have you tried the detect & repair option, assuming you have Office
>> 2003. Neil
>> "jm47" <(E-Mail Removed)> wrote in message
>> news:1EA2494A-C4D0-4591-A954-(E-Mail Removed)...
>>> Hi Everyone: I started having a problem several days ago unable to
>>> open Exel
>>> or Word files from the hard,floppy,cd drive or email.I was able to
>>> solve the
>>> problem by doing a System Restore.Yesterday all the restore dates
>>> were gone.There was also a new desktop icon for an old version of
>>> Outlook.When I
>>> opened the current version I was asked if I wanted that to be the
>>> default email reader.I have done system scans with
>>> Spybot,Maleaware,and Microsoft.Nothing has worked.I started at
>>> 8:00pm.It is now 5:00am.Any and all
>>> suggestions or ideas are welcome.Thanks...Joe