Can't Print Word Attachment

When I open a Word file that I open as an email attachment or from a
template program I cannot print the document. The button bars blink. I
can't even close the document without going through Ctrl-Alt-Del. When I
do that there's some little message in the list of running programs that
says, essentially, "you can't close this window while a dialog box is
open." I can't SEE any dialog box. Just blinking bars.

I had this issue with WordPerfect documents. I could save the
attachment, then open WP, then open the document and print. Some kind
soul on the Corel user group told me how to solve that issue. (I have
zero recall of what the fix was.) Now it's happening with Word.

Is this an either/or proposition? Is one or the other (Word/WP) set up
as a default something-or-other?

HELP!