my work pc was recently "upgraded" to Windows 2000, now I can't print
to my local HP III laserjet printer. Message says 'device not
connected'
I've removed and re-installed the driver.
I've swapped cables and printers and it still doesn't work.
I even tried a command prompt "dir <lpt1" and still get the error.

I can print to the shared network printer.

The computer 'guru' believes the port is bad, but it was fine under
Windows ME.

Any other switches, options or configurations that I need to change.
No one wants to fix it since I can print to the network, but there are
things that a local printer makes much easier, so I am determined to
fix it myself.

In the event that the port is "bad", could I get a USB to Parallel
adapter and hook the printer up to a usb port?

Thanks in advance.
TJ

change the Bios configuration on the port. If the machine is a Dell, this
is exactly the issue. The KBs say XP but thay are also relative for Win2k.

http://support.microsoft.com/default...&Product=winxp
"Document Failed to Print" Error Message After You Upgrade to Windows XP
http://support.microsoft.com/default...&Product=winxp
You Cannot Print Documents After Upgrade to Windows XP
http://support.microsoft.com/default...&Product=winxp
Dell Dimension 8100 Computer Cannot Print After You Install Windows XP

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> my work pc was recently "upgraded" to Windows 2000, now I can't print
> to my local HP III laserjet printer. Message says 'device not
> connected'
> I've removed and re-installed the driver.
> I've swapped cables and printers and it still doesn't work.
> I even tried a command prompt "dir <lpt1" and still get the error.
>
> I can print to the shared network printer.
>
> The computer 'guru' believes the port is bad, but it was fine under
> Windows ME.
>
> Any other switches, options or configurations that I need to change.
> No one wants to fix it since I can print to the network, but there are
> things that a local printer makes much easier, so I am determined to
> fix it myself.
>
> In the event that the port is "bad", could I get a USB to Parallel
> adapter and hook the printer up to a usb port?
>
> Thanks in advance.
> TJ
>