I have a user who has an email in Outlook 2007, when he prints the email on
his HP Deskjet D2400 (local printer), it does not print the highlighted text.
When you go into print preview the highlighted text doesn't show either. I
forwarded the email to his assistant, she then is able to print the document
to his printer and the highlighted text does print. I've checked all Outlook
settings I can think of. Can anyone please advise if there is something I'm
missing?

highlighted as in selected or 'painted' with the highlighter tool?

Who sent him the message? Sometimes Outlook needs to forward or reply to
properly format html tags created in other clients. When this happens it
usually works to hit forward or reply and print.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"mondayma" <(E-Mail Removed)> wrote in message
news:40AB0CBF-4BC1-4ADC-BDDC-(E-Mail Removed)...
> I have a user who has an email in Outlook 2007, when he prints the email
> on
> his HP Deskjet D2400 (local printer), it does not print the highlighted
> text.
> When you go into print preview the highlighted text doesn't show either. I
> forwarded the email to his assistant, she then is able to print the
> document
> to his printer and the highlighted text does print. I've checked all
> Outlook
> settings I can think of. Can anyone please advise if there is something
> I'm
> missing?

highlighted as in 'painted" with the highlighter tool. He has forwarded the
message to his assistant who can print it to his printer. Only he can't print
the document with highlighted or painted text.

"Diane Poremsky {MVP}" wrote:

> highlighted as in selected or 'painted' with the highlighter tool?
>
> Who sent him the message? Sometimes Outlook needs to forward or reply to
> properly format html tags created in other clients. When this happens it
> usually works to hit forward or reply and print.
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> ** Please include your Outlook version, Account type, and Windows Version
> when requesting assistance **
>
>
> "mondayma" <(E-Mail Removed)> wrote in message
> news:40AB0CBF-4BC1-4ADC-BDDC-(E-Mail Removed)...
> > I have a user who has an email in Outlook 2007, when he prints the email
> > on
> > his HP Deskjet D2400 (local printer), it does not print the highlighted
> > text.
> > When you go into print preview the highlighted text doesn't show either. I
> > forwarded the email to his assistant, she then is able to print the
> > document
> > to his printer and the highlighted text does print. I've checked all
> > Outlook
> > settings I can think of. Can anyone please advise if there is something
> > I'm
> > missing?
>

does it work if he hits reply then prints it himself? If yes, then it’s a
rendering issue; if not then it may be a print setting.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"mondayma" <(E-Mail Removed)> wrote in message
news:A8E620EA-9316-4A4C-A70D-(E-Mail Removed)...
> highlighted as in 'painted" with the highlighter tool. He has forwarded
> the
> message to his assistant who can print it to his printer. Only he can't
> print
> the document with highlighted or painted text.
>
> "Diane Poremsky {MVP}" wrote:
>
>> highlighted as in selected or 'painted' with the highlighter tool?
>>
>> Who sent him the message? Sometimes Outlook needs to forward or reply to
>> properly format html tags created in other clients. When this happens it
>> usually works to hit forward or reply and print.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> ** Please include your Outlook version, Account type, and Windows Version
>> when requesting assistance **
>>
>>
>> "mondayma" <(E-Mail Removed)> wrote in message
>> news:40AB0CBF-4BC1-4ADC-BDDC-(E-Mail Removed)...
>> > I have a user who has an email in Outlook 2007, when he prints the
>> > email
>> > on
>> > his HP Deskjet D2400 (local printer), it does not print the highlighted
>> > text.
>> > When you go into print preview the highlighted text doesn't show
>> > either. I
>> > forwarded the email to his assistant, she then is able to print the
>> > document
>> > to his printer and the highlighted text does print. I've checked all
>> > Outlook
>> > settings I can think of. Can anyone please advise if there is something
>> > I'm
>> > missing?
>>