Have her download and install VLC Player and the problem will go away.
http://www.videolan.org/vlc/
Later, Ray Parrish
Maggy wrote:
> Hi folks, long story short.
>
> I left my laptop with a friend in the US after a two month visit.
> The laptop was formatted and installed (XP Home) here in Australia.
> I send over the odd movie for her to see. Being an NTSC country she can
> only watch
> the movies (PAL) on the laptop.
> As time has it, the laptop crashed and she had the system reinstalled there
> in the states.
> She cannot now play the PAL movies I sent her, probably because it now has
> an American configuration/software.
> I think she is using Media Player 9 or 10.
> What does she need to do to get Media player (installed in the US) to play
> PAL movies?
> does she need to change XP region to Australia? What steps are needed to
> keep the American configuration and still play
> PAL movies?
>
> TIA
>
>
>
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