My Compaq Presario V2000 laptop, which uses Windows Media Player
V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
Service Pack 2 to Service Pack 3. Media player produces the error message
that it has experienced a problem and needs to shut down when it detects a
DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
reads the titles and chapter titles on DVDs. Windows error reporting shows
the following:

1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
address 0x00002eb7.


The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
decoder.

Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard drive
which is the version listed under “about media player� when the player is
open (on audio CDs). The error report refers to version 10.0.0.3646, which I
did find in 3 places on my hard drive along with one instance of version
9.0.0.3250.

Any suggestions would be appreciated.

>My Compaq Presario V2000 laptop, which uses Windows Media Player
>V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
>Service Pack 2 to Service Pack 3. Media player produces the error message
>that it has experienced a problem and needs to shut down when it detects a
>DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
>reads the titles and chapter titles on DVDs. Windows error reporting shows
>the following:
>
>1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
>version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
>address 0x00002eb7.
>
>
>The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
>decoder.
>
>Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard drive
>which is the version listed under “about media player” when the player is
>open (on audio CDs). The error report refers to version 10.0.0.3646, which I
>did find in 3 places on my hard drive along with one instance of version
>9.0.0.3250.
>
>Any suggestions would be appreciated.

Well, that looks like it might just be a codec thing. Give K-Lite Mega
Codec Pack 4.4.5 a shot. It's free:
http://www.free-codecs.com/download/...codec_pack.htm

- Thee Chicago Wolf

[Forwarded to WMP newsgroup via crosspost]

PSRumbagh wrote:
> My Compaq Presario V2000 laptop, which uses Windows Media Player
> V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
> Service Pack 2 to Service Pack 3. Media player produces the error message
> that it has experienced a problem and needs to shut down when it detects a
> DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
> reads the titles and chapter titles on DVDs. Windows error reporting
> shows
> the following:
>
> 1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
> version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
> address 0x00002eb7.
>
>
> The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
> decoder.
>
> Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard
> drive
> which is the version listed under “about media player� when the player is
> open (on audio CDs). The error report refers to version 10.0.0.3646,
> which
> I did find in 3 places on my hard drive along with one instance of version
> 9.0.0.3250.
>
> Any suggestions would be appreciated.

How do I find out what audio and video codecs Windows Media Player is using?
How / can I change them? How do I find what codecs are on my hard drive,
i.e. do they have specific file extensions?

"Thee Chicago Wolf" wrote:

> >My Compaq Presario V2000 laptop, which uses Windows Media Player
> >V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition from
> >Service Pack 2 to Service Pack 3. Media player produces the error message
> >that it has experienced a problem and needs to shut down when it detects a
> >DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
> >reads the titles and chapter titles on DVDs. Windows error reporting shows
> >the following:
> >
> >1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
> >version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
> >address 0x00002eb7.
> >
> >
> >The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC video
> >decoder.
> >
> >Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard drive
> >which is the version listed under “about media player� when the player is
> >open (on audio CDs). The error report refers to version 10.0.0.3646, which I
> >did find in 3 places on my hard drive along with one instance of version
> >9.0.0.3250.
> >
> >Any suggestions would be appreciated.
>
> Well, that looks like it might just be a codec thing. Give K-Lite Mega
> Codec Pack 4.4.5 a shot. It's free:
> http://www.free-codecs.com/download/...codec_pack.htm
>
> - Thee Chicago Wolf
>

"PSRumbagh" <(E-Mail Removed)> wrote in message
news:05CDA20D-771C-441F-88BB-(E-Mail Removed)...
> How do I find out what audio and video codecs Windows Media Player is
> using?
> How / can I change them? How do I find what codecs are on my hard drive,
> i.e. do they have specific file extensions?
>
> "Thee Chicago Wolf" wrote:
>
>> >My Compaq Presario V2000 laptop, which uses Windows Media Player
>> >V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition
>> >from
>> >Service Pack 2 to Service Pack 3. Media player produces the error
>> >message
>> >that it has experienced a problem and needs to shut down when it detects
>> >a
>> >DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and
>> >WMP
>> >reads the titles and chapter titles on DVDs. Windows error reporting
>> >shows
>> >the following:
>> >
>> >1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
>> >version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
>> >address 0x00002eb7.
>> >
>> >
>> >The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC
>> >video
>> >decoder.
>> >
>> >Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard
>> >drive
>> >which is the version listed under “about media player� when the player
>> >is
>> >open (on audio CDs). The error report refers to version 10.0.0.3646,
>> >which I
>> >did find in 3 places on my hard drive along with one instance of version
>> >9.0.0.3250.
>> >
>> >Any suggestions would be appreciated.
>>
>> Well, that looks like it might just be a codec thing. Give K-Lite Mega
>> Codec Pack 4.4.5 a shot. It's free:
>> http://www.free-codecs.com/download/...codec_pack.htm
>>
>> - Thee Chicago Wolf
>>
Any codec packs on your computer will show up in the Add/Remove Programs.
Uninstall any other codec packs before installing K-Lite.
Get K-Lite Codec Pack from
http://www.free-codecs.com/K_Lite_Co...k_download.htm
Be sure to get the FULL pack.
K-Lite is free and works great.
Regards Mike.

I tried an idea in a Wikipedia article on .vob files. I changed the
extension of a .vob file to .mpg and it played. Maybe the nevideo.ax codec
doesn't know what a .vob file is.

"Mike Cawood, HND BIT" wrote:

> "PSRumbagh" <(E-Mail Removed)> wrote in message
> news:05CDA20D-771C-441F-88BB-(E-Mail Removed)...
> > How do I find out what audio and video codecs Windows Media Player is
> > using?
> > How / can I change them? How do I find what codecs are on my hard drive,
> > i.e. do they have specific file extensions?
> >
> > "Thee Chicago Wolf" wrote:
> >
> >> >My Compaq Presario V2000 laptop, which uses Windows Media Player
> >> >V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition
> >> >from
> >> >Service Pack 2 to Service Pack 3. Media player produces the error
> >> >message
> >> >that it has experienced a problem and needs to shut down when it detects
> >> >a
> >> >DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and
> >> >WMP
> >> >reads the titles and chapter titles on DVDs. Windows error reporting
> >> >shows
> >> >the following:
> >> >
> >> >1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
> >> >version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
> >> >address 0x00002eb7.
> >> >
> >> >
> >> >The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC
> >> >video
> >> >decoder.
> >> >
> >> >Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard
> >> >drive
> >> >which is the version listed under “about media player� when the player
> >> >is
> >> >open (on audio CDs). The error report refers to version 10.0.0.3646,
> >> >which I
> >> >did find in 3 places on my hard drive along with one instance of version
> >> >9.0.0.3250.
> >> >
> >> >Any suggestions would be appreciated.
> >>
> >> Well, that looks like it might just be a codec thing. Give K-Lite Mega
> >> Codec Pack 4.4.5 a shot. It's free:
> >> http://www.free-codecs.com/download/...codec_pack.htm
> >>
> >> - Thee Chicago Wolf
> >>
> Any codec packs on your computer will show up in the Add/Remove Programs.
> Uninstall any other codec packs before installing K-Lite.
> Get K-Lite Codec Pack from
> http://www.free-codecs.com/K_Lite_Co...k_download.htm
> Be sure to get the FULL pack.
> K-Lite is free and works great.
> Regards Mike.
>
>

That's easy, actually: you have a terribly old version of Nero. Why or how?
That's horrifically old. Either update it to a more recent version or
uninstall it.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:OJ$(E-Mail Removed)...
> [Forwarded to WMP newsgroup via crosspost]
>
> PSRumbagh wrote:
>> My Compaq Presario V2000 laptop, which uses Windows Media Player
>> V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition
>> from
>> Service Pack 2 to Service Pack 3. Media player produces the error
>> message
>> that it has experienced a problem and needs to shut down when it detects
>> a
>> DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and WMP
>> reads the titles and chapter titles on DVDs. Windows error reporting
>> shows
>> the following:
>>
>> 1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
>> version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
>> address 0x00002eb7.
>>
>>
>> The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC
>> video
>> decoder.
>>
>> Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard
>> drive
>> which is the version listed under “about media player� when the player is
>> open (on audio CDs). The error report refers to version 10.0.0.3646,
>> which
>> I did find in 3 places on my hard drive along with one instance of
>> version
>> 9.0.0.3250.
>>
>> Any suggestions would be appreciated.
>

The K-Lite codec pack contains many codecs. Which one should I use to
replace Nero's ancient NEVIDEO.AX. Do I just delete the file NEVIDEO.AX, I
don't see an uninstall program for it. Will Windows Media Player V10
automatically select the new, better video codec?

The NEVIDEO.AX came in the software bundle that came with the ADS Instant
Music Stereo USB ADC.

"Mike Cawood, HND BIT" wrote:

> "PSRumbagh" <(E-Mail Removed)> wrote in message
> news:05CDA20D-771C-441F-88BB-(E-Mail Removed)...
> > How do I find out what audio and video codecs Windows Media Player is
> > using?
> > How / can I change them? How do I find what codecs are on my hard drive,
> > i.e. do they have specific file extensions?
> >
> > "Thee Chicago Wolf" wrote:
> >
> >> >My Compaq Presario V2000 laptop, which uses Windows Media Player
> >> >V10.00.00.4058, quit playing DVDs after I upgraded WinXP Home Edition
> >> >from
> >> >Service Pack 2 to Service Pack 3. Media player produces the error
> >> >message
> >> >that it has experienced a problem and needs to shut down when it detects
> >> >a
> >> >DVD in the CD/DVD player. Audio CDs and program disk CDs work OK and
> >> >WMP
> >> >reads the titles and chapter titles on DVDs. Windows error reporting
> >> >shows
> >> >the following:
> >> >
> >> >1/13/2009 7:45 PM Application Error Faulting application wmplayer.exe,
> >> >version 10.0.0.3646, faulting module nevideo.ax, version 2.0.2.23, fault
> >> >address 0x00002eb7.
> >> >
> >> >
> >> >The program nevideo.ax (11-24-2004) appears to be a MPEG-1/2/4 & AVC
> >> >video
> >> >decoder.
> >> >
> >> >Note: I could not find WMPlayer.exe Version 10.00.00.4058 on my hard
> >> >drive
> >> >which is the version listed under “about media player� when the player
> >> >is
> >> >open (on audio CDs). The error report refers to version 10.0.0.3646,
> >> >which I
> >> >did find in 3 places on my hard drive along with one instance of version
> >> >9.0.0.3250.
> >> >
> >> >Any suggestions would be appreciated.
> >>
> >> Well, that looks like it might just be a codec thing. Give K-Lite Mega
> >> Codec Pack 4.4.5 a shot. It's free:
> >> http://www.free-codecs.com/download/...codec_pack.htm
> >>
> >> - Thee Chicago Wolf
> >>
> Any codec packs on your computer will show up in the Add/Remove Programs.
> Uninstall any other codec packs before installing K-Lite.
> Get K-Lite Codec Pack from
> http://www.free-codecs.com/K_Lite_Co...k_download.htm
> Be sure to get the FULL pack.
> K-Lite is free and works great.
> Regards Mike.
>
>

>The K-Lite codec pack contains many codecs. Which one should I use to
>replace Nero's ancient NEVIDEO.AX. Do I just delete the file NEVIDEO.AX, I
>don't see an uninstall program for it. Will Windows Media Player V10
>automatically select the new, better video codec?
>
>The NEVIDEO.AX came in the software bundle that came with the ADS Instant
>Music Stereo USB ADC.

Only Nero would replace it's own codec. WMP10 should use the new codec
over anything else. If you have errors due to nevideo.ax, you can
always try and rename it to something like NEVIDEO.AX.BLAH or whatever
you want.

- Thee Chicago Wolf

I renamed NEVIDEO.AX to NE~VIDEO.AX. Now WMP10 plays DVDs OK. Nice, simple
solution. Thanks.

"Thee Chicago Wolf" wrote:

> >The K-Lite codec pack contains many codecs. Which one should I use to
> >replace Nero's ancient NEVIDEO.AX. Do I just delete the file NEVIDEO.AX, I
> >don't see an uninstall program for it. Will Windows Media Player V10
> >automatically select the new, better video codec?
> >
> >The NEVIDEO.AX came in the software bundle that came with the ADS Instant
> >Music Stereo USB ADC.
>
> Only Nero would replace it's own codec. WMP10 should use the new codec
> over anything else. If you have errors due to nevideo.ax, you can
> always try and rename it to something like NEVIDEO.AX.BLAH or whatever
> you want.
>
> - Thee Chicago Wolf
>