Hi All,

I have Win2000 Pro running and I installed Office XP (picked the
complete radio button).

There did not appear to be anything wrong until I got to the end. After
the installation completed a message box popped up saying 'The version
numbers were not as expected' (wording is something like this, I don't
remember the exact wording). Well, I loaded Word, Excel, PowerPoint and
Access (did not try Outlook) and they all seemed to run fine.

I then started to install service packs. I first tried to install SP1
but it generated an error report that I did not send to MS. I then
loaded Word and the version information stated that I had SP3 installed.
I do not think this is right but that's was it states.

Anyway, according to MS there are some patch files missing from some
hidden directory. I can not even uninstall Office XP because of this error.

My question, how do I uninstall Office XP when the uninstaller does not
work?


Thanks for any help,

Charles

Hi Charles,

You should try asking this in the office.setup newsgroup, where you'll find
experts for such problems.

> Anyway, according to MS there are some patch files missing from some
> hidden directory. I can not even uninstall Office XP because of this error.
>
> My question, how do I uninstall Office XP when the uninstaller does not
> work?
>

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail :-)