I had to reformat my hard drive and reinstall windows ME.
I use MS Outlook for my email. I backed up the Outlook
application data before reformatting. After I got back
up, reinstalled Outlook, and got on line -- I copied over
my previous Outlook files. My .pst file was named
doug.pst.

Well, it won't let me access them. Even when I try to
import it via the File menu, I can't. What I first get is
a dialogue box saying "Properties for this information
service must be defined prior to use." Then I click OK on
that and I get another dialogue box saying "File access is
denied. You do not have permission required to access the
file c:\windows\application data\outlook\doug.pst."

I don't think the copy is corrupted because I have another
backup from about a year ago, and I get the same thing
with that.

Never overwrite a PST file. It could indeed be corrupt.
First make sure it doesn't have a read only attribute from your transfer
medium.
If it doesn't, then try to repair it with the Inbox Repair Tool.
--
Russ Valentine
[MVP-Outlook]
"Doug" <(E-Mail Removed)> wrote in message
news:3cef01c3e3ca$5ae21210$(E-Mail Removed)...
> I had to reformat my hard drive and reinstall windows ME.
> I use MS Outlook for my email. I backed up the Outlook
> application data before reformatting. After I got back
> up, reinstalled Outlook, and got on line -- I copied over
> my previous Outlook files. My .pst file was named
> doug.pst.
>
> Well, it won't let me access them. Even when I try to
> import it via the File menu, I can't. What I first get is
> a dialogue box saying "Properties for this information
> service must be defined prior to use." Then I click OK on
> that and I get another dialogue box saying "File access is
> denied. You do not have permission required to access the
> file c:\windows\application data\outlook\doug.pst."
>
> I don't think the copy is corrupted because I have another
> backup from about a year ago, and I get the same thing
> with that.
>

Russ,
Thanks for the advice. I looked at the Inbox Repair Tool
MS Knowledge Base Article 197316. It says it is only good
for Corporate or Workgroup option. I am a home user and
have Outlook set up for email only. Can I still use it?

Thanks.
>-----Original Message-----
>Never overwrite a PST file. It could indeed be corrupt.
>First make sure it doesn't have a read only attribute
from your transfer
>medium.
>If it doesn't, then try to repair it with the Inbox
Repair Tool.
>--
>Russ Valentine
>[MVP-Outlook]
>"Doug" <(E-Mail Removed)> wrote in
message
>news:3cef01c3e3ca$5ae21210$(E-Mail Removed)...
>> I had to reformat my hard drive and reinstall windows
ME.
>> I use MS Outlook for my email. I backed up the Outlook
>> application data before reformatting. After I got back
>> up, reinstalled Outlook, and got on line -- I copied
over
>> my previous Outlook files. My .pst file was named
>> doug.pst.
>>
>> Well, it won't let me access them. Even when I try to
>> import it via the File menu, I can't. What I first get
is
>> a dialogue box saying "Properties for this information
>> service must be defined prior to use." Then I click OK
on
>> that and I get another dialogue box saying "File access
is
>> denied. You do not have permission required to access
the
>> file c:\windows\application data\outlook\doug.pst."
>>
>> I don't think the copy is corrupted because I have
another
>> backup from about a year ago, and I get the same thing
>> with that.
>>
>
>
>.
>

Yes

<(E-Mail Removed)> wrote in message
news:478101c3e422$223e6000$(E-Mail Removed)...
> Russ,
> Thanks for the advice. I looked at the Inbox Repair Tool
> MS Knowledge Base Article 197316. It says it is only good
> for Corporate or Workgroup option. I am a home user and
> have Outlook set up for email only. Can I still use it?
>
> Thanks.
> >-----Original Message-----
> >Never overwrite a PST file. It could indeed be corrupt.
> >First make sure it doesn't have a read only attribute
> from your transfer
> >medium.
> >If it doesn't, then try to repair it with the Inbox
> Repair Tool.
> >--
> >Russ Valentine
> >[MVP-Outlook]
> >"Doug" <(E-Mail Removed)> wrote in
> message
> >news:3cef01c3e3ca$5ae21210$(E-Mail Removed)...
> >> I had to reformat my hard drive and reinstall windows
> ME.
> >> I use MS Outlook for my email. I backed up the Outlook
> >> application data before reformatting. After I got back
> >> up, reinstalled Outlook, and got on line -- I copied
> over
> >> my previous Outlook files. My .pst file was named
> >> doug.pst.
> >>
> >> Well, it won't let me access them. Even when I try to
> >> import it via the File menu, I can't. What I first get
> is
> >> a dialogue box saying "Properties for this information
> >> service must be defined prior to use." Then I click OK
> on
> >> that and I get another dialogue box saying "File access
> is
> >> denied. You do not have permission required to access
> the
> >> file c:\windows\application data\outlook\doug.pst."
> >>
> >> I don't think the copy is corrupted because I have
> another
> >> backup from about a year ago, and I get the same thing
> >> with that.
> >>
> >
> >
> >.
> >

I opened my Outlook 2000 with the same .pst file on my
notebook okay. I had forgotten that I had password
protected my .pst file in the past. I think my .pst file
is still password protected but when I reformated my hard
drive the password list (wherever that is) was lost.

I know the password for my .pst file. How can I provide
it to Outlook so it knows it is okay to open the .pst file?

Thanks

>-----Original Message-----
>Yes
>
><(E-Mail Removed)> wrote in message
>news:478101c3e422$223e6000$(E-Mail Removed)...
>> Russ,
>> Thanks for the advice. I looked at the Inbox Repair
Tool
>> MS Knowledge Base Article 197316. It says it is only
good
>> for Corporate or Workgroup option. I am a home user and
>> have Outlook set up for email only. Can I still use it?
>>
>> Thanks.
>> >-----Original Message-----
>> >Never overwrite a PST file. It could indeed be corrupt.
>> >First make sure it doesn't have a read only attribute
>> from your transfer
>> >medium.
>> >If it doesn't, then try to repair it with the Inbox
>> Repair Tool.
>> >--
>> >Russ Valentine
>> >[MVP-Outlook]
>> >"Doug" <(E-Mail Removed)> wrote in
>> message
>> >news:3cef01c3e3ca$5ae21210$(E-Mail Removed)...
>> >> I had to reformat my hard drive and reinstall windows
>> ME.
>> >> I use MS Outlook for my email. I backed up the
Outlook
>> >> application data before reformatting. After I got
back
>> >> up, reinstalled Outlook, and got on line -- I copied
>> over
>> >> my previous Outlook files. My .pst file was named
>> >> doug.pst.
>> >>
>> >> Well, it won't let me access them. Even when I try
to
>> >> import it via the File menu, I can't. What I first
get
>> is
>> >> a dialogue box saying "Properties for this
information
>> >> service must be defined prior to use." Then I click
OK
>> on
>> >> that and I get another dialogue box saying "File
access
>> is
>> >> denied. You do not have permission required to
access
>> the
>> >> file c:\windows\application data\outlook\doug.pst."
>> >>
>> >> I don't think the copy is corrupted because I have
>> another
>> >> backup from about a year ago, and I get the same
thing
>> >> with that.
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>