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Cant open word or xl attachments in 2007

 
 
Craig Innes
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      12th Apr 2008
I cant view email attchments sent to me in word or excel when sent to me in
an older version of Office.
 
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Robert M. Franz (RMF)
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      13th May 2008
Hello Craig

Craig Innes wrote:
> I cant view email attchments sent to me in word or excel when sent to me in
> an older version of Office.


Word 2007 can certainly open, say, *.doc files from Word 97 to Word
2003. Can you try these attachments on a different installation with
Word 2007? On a different installation with an earlier version of Word?

If the attachment doesn't open there, there's a couple of things which
could've gone wrong: the attachment went havoc sometime between the
sender and you; or it ain't a Word file to start with (or a much older
version than I'd like to think of).

HTH
Robert
--
/"\ ASCII Ribbon Campaign | MSFT |
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