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Can't open word attachments in Outlook

 
 
Nicole
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Posts: n/a
 
      15th Apr 2010
I'm running Outlook 2003 and am having problems opening some Word attachments
in Outlook. It comes up with an error message that states 'Word experienced
an error opening this file' - the suggestions are to check for file
permission, sufficient free memory or open the file in test recovery. I have
resent the email to another computer and was able to open the file with
success. Can anyone please offer any suggestions as to why this is happening?
It is an intermittant problem, I am able to open some word attachments. I
have downloaded the latest service packs and my computer is not infected with
anything.
I am at a loss!
 
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Ben M. Schorr, MVP
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      15th Apr 2010
Are they Word 2007 .DOCX files by any chance?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Nicole" <(E-Mail Removed)> wrote in message
news:F291F825-0E42-42C0-A605-(E-Mail Removed)...
> I'm running Outlook 2003 and am having problems opening some Word
> attachments
> in Outlook. It comes up with an error message that states 'Word
> experienced
> an error opening this file' - the suggestions are to check for file
> permission, sufficient free memory or open the file in test recovery. I
> have
> resent the email to another computer and was able to open the file with
> success. Can anyone please offer any suggestions as to why this is
> happening?
> It is an intermittant problem, I am able to open some word attachments. I
> have downloaded the latest service packs and my computer is not infected
> with
> anything.
> I am at a loss!


 
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Nicole
Guest
Posts: n/a
 
      15th Apr 2010
No, they're .doc files...

"Ben M. Schorr, MVP" wrote:

> Are they Word 2007 .DOCX files by any chance?
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/outlook.htm
> Author: The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/ol4law-amazon
>
> "Nicole" <(E-Mail Removed)> wrote in message
> news:F291F825-0E42-42C0-A605-(E-Mail Removed)...
> > I'm running Outlook 2003 and am having problems opening some Word
> > attachments
> > in Outlook. It comes up with an error message that states 'Word
> > experienced
> > an error opening this file' - the suggestions are to check for file
> > permission, sufficient free memory or open the file in test recovery. I
> > have
> > resent the email to another computer and was able to open the file with
> > success. Can anyone please offer any suggestions as to why this is
> > happening?
> > It is an intermittant problem, I am able to open some word attachments. I
> > have downloaded the latest service packs and my computer is not infected
> > with
> > anything.
> > I am at a loss!

>

 
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Ben M. Schorr, MVP
Guest
Posts: n/a
 
      15th Apr 2010
If you save the document to your local hard drive first are you able to open
it from there?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Nicole" <(E-Mail Removed)> wrote in message
news:2425EA9B-78D2-493F-B134-(E-Mail Removed)...
> No, they're .doc files...
>
> "Ben M. Schorr, MVP" wrote:
>
>> Are they Word 2007 .DOCX files by any chance?
>>
>> --
>> -Ben-
>> Ben M. Schorr, MVP
>> Roland Schorr & Tower
>> http://www.rolandschorr.com
>> http://www.officeforlawyers.com/outlook.htm
>> Author: The Lawyer's Guide to Microsoft Outlook 2007:
>> http://tinyurl.com/ol4law-amazon
>>
>> "Nicole" <(E-Mail Removed)> wrote in message
>> news:F291F825-0E42-42C0-A605-(E-Mail Removed)...
>> > I'm running Outlook 2003 and am having problems opening some Word
>> > attachments
>> > in Outlook. It comes up with an error message that states 'Word
>> > experienced
>> > an error opening this file' - the suggestions are to check for file
>> > permission, sufficient free memory or open the file in test recovery. I
>> > have
>> > resent the email to another computer and was able to open the file with
>> > success. Can anyone please offer any suggestions as to why this is
>> > happening?
>> > It is an intermittant problem, I am able to open some word attachments.
>> > I
>> > have downloaded the latest service packs and my computer is not
>> > infected
>> > with
>> > anything.
>> > I am at a loss!

>>

 
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