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Can't open or save attachments in emails

 
 
suenats
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      31st Jul 2010
I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?
 
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Gary VanderMolen
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      1st Aug 2010

That problem can be caused by interference from an antivirus program.
Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the antivirus
should be turned off, although that may not be sufficient to eliminate all
bad effects. In a worst case scenario, your antivirus may need to be
uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)


"suenats" wrote in message news:6BE10A04-3AEA-4F57-9284-(E-Mail Removed)...

I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?


 
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Steve Cochran
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      2nd Aug 2010
It could be due to a permissions issue also. Try saving the attachments to the Desktop and see if that works.

steve

"suenats" <(E-Mail Removed)> wrote in message news:6BE10A04-3AEA-4F57-9284-(E-Mail Removed)...
>I can't open or save any email attachments in Windows Mail. I click on them
> and nothing happens. No errors codes. In my security settings I have the " do
> not allow attachments to be saved or opened that could potentially be a
> virus" box unchecked. If I try to save an attachment, I get an error message
> that says "There was an error saving one or mor of the attachments. Please
> check your free disk space and try again."
>
> Help?

 
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