I got a new computer here at work and have been having problems since. They
installed the old office XP software, then installed the old Adobe Standard 8
full version. My outlook now only gives the option to SAVE AS on pdf
attachments, I cant double click and open them like I used to, this is a huge
annoyance.

The adobe was having issues of its own, not combing my .doc files into a
single pdf, which I used to have no problem with, spent 6 hours on the phone
with adobe who 1.) would not let me speak to a person I could understand 2.)
hung up on me 4 times and 3.) had no idea what i was talking about! I got
tech help from an outsource who couldnt figure it out either so he downloaded
the trial version of Adobe 9 PRO and the combing .doc files works now, but
still only have save as option in outlook...

Im also having a problem with word, randomly it pops open (like when I close
outlook or another window of word) saying "Normal.dot has changed would you
like to save" It doesnt allow me to save it, I open task manager processes
and close all the "WINWORD" and it goes away from the time being.

I have searched both these problems online and cannot find an answer (Ill
post the word one in the word forum). I found a couple of things and tried
them and it hasnt worked - deleting outlooksecuretemp files, deleting the
normal.dot... not fixing me..

Any ideas?

The 'do you want to save normal.dot' is caused by the acrobat addin- see
http://www.outlook-tips.net/archives/2006/20060221.htm

The option to save as is controlled by the security settings outlook or IE.
Is there a policy in effect to force save as? This isnt a typical setting
for PDF's.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

"Dawn" <(E-Mail Removed)> wrote in message
news:12A7CC23-C90F-4F23-B3B4-(E-Mail Removed)...
> I got a new computer here at work and have been having problems since.
> They
> installed the old office XP software, then installed the old Adobe
> Standard 8
> full version. My outlook now only gives the option to SAVE AS on pdf
> attachments, I cant double click and open them like I used to, this is a
> huge
> annoyance.
>
> The adobe was having issues of its own, not combing my .doc files into a
> single pdf, which I used to have no problem with, spent 6 hours on the
> phone
> with adobe who 1.) would not let me speak to a person I could understand
> 2.)
> hung up on me 4 times and 3.) had no idea what i was talking about! I got
> tech help from an outsource who couldnt figure it out either so he
> downloaded
> the trial version of Adobe 9 PRO and the combing .doc files works now, but
> still only have save as option in outlook...
>
> Im also having a problem with word, randomly it pops open (like when I
> close
> outlook or another window of word) saying "Normal.dot has changed would
> you
> like to save" It doesnt allow me to save it, I open task manager processes
> and close all the "WINWORD" and it goes away from the time being.
>
> I have searched both these problems online and cannot find an answer (Ill
> post the word one in the word forum). I found a couple of things and tried
> them and it hasnt worked - deleting outlooksecuretemp files, deleting the
> normal.dot... not fixing me..
>
> Any ideas?

There is no policy in force (unless its on the server? We dont have an
exchange server, but maybe the guy set my setting wrong or differently from
the old computer?), and I downloaded that program to allow you to see the
level 1 and level 2, there is nothing in level 2 (which would only allow save
as option). I dont understand whats going on here..

"Diane Poremsky [MVP]" wrote:

> The 'do you want to save normal.dot' is caused by the acrobat addin- see
> http://www.outlook-tips.net/archives/2006/20060221.htm
>
> The option to save as is controlled by the security settings outlook or IE.
> Is there a policy in effect to force save as? This isnt a typical setting
> for PDF's.
>
> --
>
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com/
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> "Dawn" <(E-Mail Removed)> wrote in message
> news:12A7CC23-C90F-4F23-B3B4-(E-Mail Removed)...
> > I got a new computer here at work and have been having problems since.
> > They
> > installed the old office XP software, then installed the old Adobe
> > Standard 8
> > full version. My outlook now only gives the option to SAVE AS on pdf
> > attachments, I cant double click and open them like I used to, this is a
> > huge
> > annoyance.
> >
> > The adobe was having issues of its own, not combing my .doc files into a
> > single pdf, which I used to have no problem with, spent 6 hours on the
> > phone
> > with adobe who 1.) would not let me speak to a person I could understand
> > 2.)
> > hung up on me 4 times and 3.) had no idea what i was talking about! I got
> > tech help from an outsource who couldnt figure it out either so he
> > downloaded
> > the trial version of Adobe 9 PRO and the combing .doc files works now, but
> > still only have save as option in outlook...
> >
> > Im also having a problem with word, randomly it pops open (like when I
> > close
> > outlook or another window of word) saying "Normal.dot has changed would
> > you
> > like to save" It doesnt allow me to save it, I open task manager processes
> > and close all the "WINWORD" and it goes away from the time being.
> >
> > I have searched both these problems online and cannot find an answer (Ill
> > post the word one in the word forum). I found a couple of things and tried
> > them and it hasnt worked - deleting outlooksecuretemp files, deleting the
> > normal.dot... not fixing me..
> >
> > Any ideas?
>
>

OK! I disabled adobe macros in outlook and I can now open pdf files without
having to save as first!!!

-from the word issue help I am having, tried the solution in outlook since
it is not working for word lol, but it worked for outlook!!

"Dawn" wrote:

> There is no policy in force (unless its on the server? We dont have an
> exchange server, but maybe the guy set my setting wrong or differently from
> the old computer?), and I downloaded that program to allow you to see the
> level 1 and level 2, there is nothing in level 2 (which would only allow save
> as option). I dont understand whats going on here..
>
> "Diane Poremsky [MVP]" wrote:
>
> > The 'do you want to save normal.dot' is caused by the acrobat addin- see
> > http://www.outlook-tips.net/archives/2006/20060221.htm
> >
> > The option to save as is controlled by the security settings outlook or IE.
> > Is there a policy in effect to force save as? This isnt a typical setting
> > for PDF's.
> >
> > --
> >
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com/
> >
> > Outlook Tips by email:
> > mailto:dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > "Dawn" <(E-Mail Removed)> wrote in message
> > news:12A7CC23-C90F-4F23-B3B4-(E-Mail Removed)...
> > > I got a new computer here at work and have been having problems since.
> > > They
> > > installed the old office XP software, then installed the old Adobe
> > > Standard 8
> > > full version. My outlook now only gives the option to SAVE AS on pdf
> > > attachments, I cant double click and open them like I used to, this is a
> > > huge
> > > annoyance.
> > >
> > > The adobe was having issues of its own, not combing my .doc files into a
> > > single pdf, which I used to have no problem with, spent 6 hours on the
> > > phone
> > > with adobe who 1.) would not let me speak to a person I could understand
> > > 2.)
> > > hung up on me 4 times and 3.) had no idea what i was talking about! I got
> > > tech help from an outsource who couldnt figure it out either so he
> > > downloaded
> > > the trial version of Adobe 9 PRO and the combing .doc files works now, but
> > > still only have save as option in outlook...
> > >
> > > Im also having a problem with word, randomly it pops open (like when I
> > > close
> > > outlook or another window of word) saying "Normal.dot has changed would
> > > you
> > > like to save" It doesnt allow me to save it, I open task manager processes
> > > and close all the "WINWORD" and it goes away from the time being.
> > >
> > > I have searched both these problems online and cannot find an answer (Ill
> > > post the word one in the word forum). I found a couple of things and tried
> > > them and it hasnt worked - deleting outlooksecuretemp files, deleting the
> > > normal.dot... not fixing me..
> > >
> > > Any ideas?
> >
> >

That adobe was causing the save as problem is interesting. Thanks for
letting us know.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

"Dawn" <(E-Mail Removed)> wrote in message
news:90FB0BFB-32F9-4CB6-80BB-(E-Mail Removed)...
> OK! I disabled adobe macros in outlook and I can now open pdf files
> without
> having to save as first!!!
>
> -from the word issue help I am having, tried the solution in outlook since
> it is not working for word lol, but it worked for outlook!!
>
> "Dawn" wrote:
>
>> There is no policy in force (unless its on the server? We dont have an
>> exchange server, but maybe the guy set my setting wrong or differently
>> from
>> the old computer?), and I downloaded that program to allow you to see the
>> level 1 and level 2, there is nothing in level 2 (which would only allow
>> save
>> as option). I dont understand whats going on here..
>>
>> "Diane Poremsky [MVP]" wrote:
>>
>> > The 'do you want to save normal.dot' is caused by the acrobat addin-
>> > see
>> > http://www.outlook-tips.net/archives/2006/20060221.htm
>> >
>> > The option to save as is controlled by the security settings outlook or
>> > IE.
>> > Is there a policy in effect to force save as? This isnt a typical
>> > setting
>> > for PDF's.
>> >
>> > --
>> >
>> > Diane Poremsky [MVP - Outlook]
>> > Outlook Tips: http://www.outlook-tips.net/
>> > Outlook & Exchange Solutions Center: http://www.slipstick.com/
>> >
>> > Outlook Tips by email:
>> > mailto:dailytips-subscribe-(E-Mail Removed)
>> >
>> > EMO - a weekly newsletter about Outlook and Exchange:
>> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >
>> > "Dawn" <(E-Mail Removed)> wrote in message
>> > news:12A7CC23-C90F-4F23-B3B4-(E-Mail Removed)...
>> > > I got a new computer here at work and have been having problems
>> > > since.
>> > > They
>> > > installed the old office XP software, then installed the old Adobe
>> > > Standard 8
>> > > full version. My outlook now only gives the option to SAVE AS on pdf
>> > > attachments, I cant double click and open them like I used to, this
>> > > is a
>> > > huge
>> > > annoyance.
>> > >
>> > > The adobe was having issues of its own, not combing my .doc files
>> > > into a
>> > > single pdf, which I used to have no problem with, spent 6 hours on
>> > > the
>> > > phone
>> > > with adobe who 1.) would not let me speak to a person I could
>> > > understand
>> > > 2.)
>> > > hung up on me 4 times and 3.) had no idea what i was talking about! I
>> > > got
>> > > tech help from an outsource who couldnt figure it out either so he
>> > > downloaded
>> > > the trial version of Adobe 9 PRO and the combing .doc files works
>> > > now, but
>> > > still only have save as option in outlook...
>> > >
>> > > Im also having a problem with word, randomly it pops open (like when
>> > > I
>> > > close
>> > > outlook or another window of word) saying "Normal.dot has changed
>> > > would
>> > > you
>> > > like to save" It doesnt allow me to save it, I open task manager
>> > > processes
>> > > and close all the "WINWORD" and it goes away from the time being.
>> > >
>> > > I have searched both these problems online and cannot find an answer
>> > > (Ill
>> > > post the word one in the word forum). I found a couple of things and
>> > > tried
>> > > them and it hasnt worked - deleting outlooksecuretemp files, deleting
>> > > the
>> > > normal.dot... not fixing me..
>> > >
>> > > Any ideas?
>> >
>> >