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DL
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If you created the outlook3.pst using outlook 2007 there is no such size
limitation. The size limitation applies to pre OL2003 created pst's If scanpst cannot repair the file, and it is a 2007 created file, then a third party paid for utility maybe needed to repair If however the data file was created in an earlier version or for some reason you specifically created an earlier version pst, then there is a tool from MS to reduce its size. Use the mail applet in the control panel, to add a new data file, set it as default and remove the outlook3 data file "Thomas Bartlett" <(E-Mail Removed)> wrote in message news:4a59783e$0$25358$(E-Mail Removed)... > When I try to open Outlook 2007 the following error message appears. > "Cannot start MS Office Outlook. Cannot open the Outlook window. The set > of folders cannot be opened. Errors have been detected in the file > C:\Documents and Settings\user\Local Settings\Application > Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled > applications, and then use the Inbox repair tool (scanpst.exe) to diagnose > and repair errors in the file. For more information about the Inbox > repair tool, see Help" > > When I try to run scanpst.exe, I get the following error: "An error has > occurred which caused the scan to be stopped. No changes havce been made > to the scanned file". > > What can I do now to correct this situation? I carelessly allowed the > default mail file <Outlook3.pst> to grow to a size of 2 gigs. > > Thanks for any constructive guidance leading to a solution. > > Thomas > > |
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Thomas Bartlett
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Thank you very much. This Outlook pst file was created as a new 2007 file
in October 2008. The computer on which my Outlook 2007 has been running since that time as a single-core cpu and it has been running slowly for weeks. Two days ago a technician attached a new 24" wide-screen monitor and set it at 1024 x 1980 or something like that. After alot of use late Friday and Saturday morning, it crashed in midday Saturday. Tomorrow I will get new computer with a quad-core cpu and maxed-up new memory. The technician will move the drive containing my Outlook 2007 from the old computer to the new computer, which will come with a new installation of Windows XP and Office 2007. I went to Control Panel and opened the Mail applet three times, but it locked each time, as I tried to click on any of the three buttons. Is it possible that the problem with Outlook might be more manageable in the new hardware environment? If not, then presumably I'll need to consider a third-party paid repair tool such as you mentioned. I saw an advertisement for Regcure; I don't know if you'd recommend this, or what. Thomas "DL" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)... > If you created the outlook3.pst using outlook 2007 there is no such size > limitation. The size limitation applies to pre OL2003 created pst's > If scanpst cannot repair the file, and it is a 2007 created file, then a > third party paid for utility maybe needed to repair > If however the data file was created in an earlier version or for some > reason you specifically created an earlier version pst, then there is a > tool from MS to reduce its size. > Use the mail applet in the control panel, to add a new data file, set it > as default and remove the outlook3 data file > > "Thomas Bartlett" <(E-Mail Removed)> wrote in message > news:4a59783e$0$25358$(E-Mail Removed)... >> When I try to open Outlook 2007 the following error message appears. >> "Cannot start MS Office Outlook. Cannot open the Outlook window. The >> set of folders cannot be opened. Errors have been detected in the file >> C:\Documents and Settings\user\Local Settings\Application >> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled >> applications, and then use the Inbox repair tool (scanpst.exe) to >> diagnose and repair errors in the file. For more information about the >> Inbox repair tool, see Help" >> >> When I try to run scanpst.exe, I get the following error: "An error has >> occurred which caused the scan to be stopped. No changes havce been made >> to the scanned file". >> >> What can I do now to correct this situation? I carelessly allowed the >> default mail file <Outlook3.pst> to grow to a size of 2 gigs. >> >> Thanks for any constructive guidance leading to a solution. >> >> Thomas >> >> > > |
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Diane Poremsky [MVP]
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Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is unlikely to help and may cause more problems. See http://www.slipstick.com/problems/scanpst.asp - there are several repair tools for pst files. Most have free trials so you can see if it will recover anything before buying. Did you try office diagnostics? That the mail applet doesn't open indicates more than the pst is damaged. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: mailto:dailytips-subscribe-(E-Mail Removed) EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Thomas Bartlett" <(E-Mail Removed)> wrote in message news:4a59df26$0$22088$(E-Mail Removed)... > Thank you very much. This Outlook pst file was created as a new 2007 file > in October 2008. The computer on which my Outlook 2007 has been running > since that time as a single-core cpu and it has been running slowly for > weeks. > > Two days ago a technician attached a new 24" wide-screen monitor and set > it at 1024 x 1980 or something like that. After alot of use late Friday > and Saturday morning, it crashed in midday Saturday. Tomorrow I will get > new computer with a quad-core cpu and maxed-up new memory. The technician > will move the drive containing my Outlook 2007 from the old computer to > the new computer, which will come with a new installation of Windows XP > and Office 2007. > > I went to Control Panel and opened the Mail applet three times, but it > locked each time, as I tried to click on any of the three buttons. > > Is it possible that the problem with Outlook might be more manageable in > the new hardware environment? If not, then presumably I'll need to > consider a third-party paid repair tool such as you mentioned. I saw an > advertisement for Regcure; I don't know if you'd recommend this, or what. > > Thomas > > > "DL" <(E-Mail Removed)> wrote in message > news:%(E-Mail Removed)... >> If you created the outlook3.pst using outlook 2007 there is no such size >> limitation. The size limitation applies to pre OL2003 created pst's >> If scanpst cannot repair the file, and it is a 2007 created file, then a >> third party paid for utility maybe needed to repair >> If however the data file was created in an earlier version or for some >> reason you specifically created an earlier version pst, then there is a >> tool from MS to reduce its size. >> Use the mail applet in the control panel, to add a new data file, set it >> as default and remove the outlook3 data file >> >> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >> news:4a59783e$0$25358$(E-Mail Removed)... >>> When I try to open Outlook 2007 the following error message appears. >>> "Cannot start MS Office Outlook. Cannot open the Outlook window. The >>> set of folders cannot be opened. Errors have been detected in the file >>> C:\Documents and Settings\user\Local Settings\Application >>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled >>> applications, and then use the Inbox repair tool (scanpst.exe) to >>> diagnose and repair errors in the file. For more information about the >>> Inbox repair tool, see Help" >>> >>> When I try to run scanpst.exe, I get the following error: "An error has >>> occurred which caused the scan to be stopped. No changes havce been >>> made to the scanned file". >>> >>> What can I do now to correct this situation? I carelessly allowed the >>> default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>> >>> Thanks for any constructive guidance leading to a solution. >>> >>> Thomas >>> >>> >> >> > > |
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Thomas Bartlett
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Thank you. Since you mentioned it, I have tried running Office Diagnostics
(which I never did previously). Results: No need to consult known solutions. No problems with memory. No conflicting versions of Office apps. No hard disk problems. The diagnostic repaired all MS Office installation problems it could find. Verified all 21 packages. Summary of diagnostics: Diagnostics run: 5 Diagnostics that identified problems: 1 Diagnostics that took corrective actions: 1 Of the 21 tests in the fifth disagnostic, on Office Setup installations, the 20th was very slow, and may have been the one where corrective action was taken. I'm not sure what implications this has for the problem with Outlook's pst file. Thomas "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > Regcure is a registry cleaner. it will not fix problems in the pst and I > don't recommend using it to clean the registry. The new hardware is > unlikely to help and may cause more problems. > > See http://www.slipstick.com/problems/scanpst.asp - there are several > repair tools for pst files. Most have free trials so you can see if it > will recover anything before buying. > > Did you try office diagnostics? That the mail applet doesn't open > indicates more than the pst is damaged. > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > > Outlook Tips by email: > mailto:dailytips-subscribe-(E-Mail Removed) > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) > > Let's Really Fix Outlook 2010 > http://forums.slipstick.com/forumdisplay.php?f=34 > > "Thomas Bartlett" <(E-Mail Removed)> wrote in message > news:4a59df26$0$22088$(E-Mail Removed)... >> Thank you very much. This Outlook pst file was created as a new 2007 >> file in October 2008. The computer on which my Outlook 2007 has been >> running since that time as a single-core cpu and it has been running >> slowly for weeks. >> >> Two days ago a technician attached a new 24" wide-screen monitor and set >> it at 1024 x 1980 or something like that. After alot of use late Friday >> and Saturday morning, it crashed in midday Saturday. Tomorrow I will get >> new computer with a quad-core cpu and maxed-up new memory. The >> technician will move the drive containing my Outlook 2007 from the old >> computer to the new computer, which will come with a new installation of >> Windows XP and Office 2007. >> >> I went to Control Panel and opened the Mail applet three times, but it >> locked each time, as I tried to click on any of the three buttons. >> >> Is it possible that the problem with Outlook might be more manageable in >> the new hardware environment? If not, then presumably I'll need to >> consider a third-party paid repair tool such as you mentioned. I saw an >> advertisement for Regcure; I don't know if you'd recommend this, or what. >> >> Thomas >> >> >> "DL" <(E-Mail Removed)> wrote in message >> news:%(E-Mail Removed)... >>> If you created the outlook3.pst using outlook 2007 there is no such size >>> limitation. The size limitation applies to pre OL2003 created pst's >>> If scanpst cannot repair the file, and it is a 2007 created file, then a >>> third party paid for utility maybe needed to repair >>> If however the data file was created in an earlier version or for some >>> reason you specifically created an earlier version pst, then there is a >>> tool from MS to reduce its size. >>> Use the mail applet in the control panel, to add a new data file, set it >>> as default and remove the outlook3 data file >>> >>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>> news:4a59783e$0$25358$(E-Mail Removed)... >>>> When I try to open Outlook 2007 the following error message appears. >>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. The >>>> set of folders cannot be opened. Errors have been detected in the file >>>> C:\Documents and Settings\user\Local Settings\Application >>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled >>>> applications, and then use the Inbox repair tool (scanpst.exe) to >>>> diagnose and repair errors in the file. For more information about the >>>> Inbox repair tool, see Help" >>>> >>>> When I try to run scanpst.exe, I get the following error: "An error >>>> has occurred which caused the scan to be stopped. No changes havce >>>> been made to the scanned file". >>>> >>>> What can I do now to correct this situation? I carelessly allowed the >>>> default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>> >>>> Thanks for any constructive guidance leading to a solution. >>>> >>>> Thomas >>>> >>>> >>> >>> >> >> |
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DL
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You may care to try the hd manufacturers testing utility, available from
your HD manufacturers site. If you are unsure of your hd make, try Seatools from Seagate As Diane says, you appear to have more than just an outllook pst problem If you are obtaining a new PC, with Office 2007, configure Outlook on the new with a new clean pst, do not at this stage attempt to connect your old data file "Thomas Bartlett" <(E-Mail Removed)> wrote in message news:4a59ec6c$0$22087$(E-Mail Removed)... > Thank you. Since you mentioned it, I have tried running Office > Diagnostics (which I never did previously). Results: > > No need to consult known solutions. > No problems with memory. > No conflicting versions of Office apps. > No hard disk problems. > The diagnostic repaired all MS Office installation problems it could find. > Verified all 21 packages. > > Summary of diagnostics: > Diagnostics run: 5 > Diagnostics that identified problems: 1 > Diagnostics that took corrective actions: 1 > > Of the 21 tests in the fifth disagnostic, on Office Setup installations, > the 20th was very slow, and may have been the one where corrective action > was taken. > > I'm not sure what implications this has for the problem with Outlook's pst > file. > > Thomas > > > "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message > news:(E-Mail Removed)... >> Regcure is a registry cleaner. it will not fix problems in the pst and I >> don't recommend using it to clean the registry. The new hardware is >> unlikely to help and may cause more problems. >> >> See http://www.slipstick.com/problems/scanpst.asp - there are several >> repair tools for pst files. Most have free trials so you can see if it >> will recover anything before buying. >> >> Did you try office diagnostics? That the mail applet doesn't open >> indicates more than the pst is damaged. >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-(E-Mail Removed) >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) >> >> Let's Really Fix Outlook 2010 >> http://forums.slipstick.com/forumdisplay.php?f=34 >> >> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >> news:4a59df26$0$22088$(E-Mail Removed)... >>> Thank you very much. This Outlook pst file was created as a new 2007 >>> file in October 2008. The computer on which my Outlook 2007 has been >>> running since that time as a single-core cpu and it has been running >>> slowly for weeks. >>> >>> Two days ago a technician attached a new 24" wide-screen monitor and set >>> it at 1024 x 1980 or something like that. After alot of use late Friday >>> and Saturday morning, it crashed in midday Saturday. Tomorrow I will >>> get new computer with a quad-core cpu and maxed-up new memory. The >>> technician will move the drive containing my Outlook 2007 from the old >>> computer to the new computer, which will come with a new installation of >>> Windows XP and Office 2007. >>> >>> I went to Control Panel and opened the Mail applet three times, but it >>> locked each time, as I tried to click on any of the three buttons. >>> >>> Is it possible that the problem with Outlook might be more manageable in >>> the new hardware environment? If not, then presumably I'll need to >>> consider a third-party paid repair tool such as you mentioned. I saw an >>> advertisement for Regcure; I don't know if you'd recommend this, or >>> what. >>> >>> Thomas >>> >>> >>> "DL" <(E-Mail Removed)> wrote in message >>> news:%(E-Mail Removed)... >>>> If you created the outlook3.pst using outlook 2007 there is no such >>>> size limitation. The size limitation applies to pre OL2003 created >>>> pst's >>>> If scanpst cannot repair the file, and it is a 2007 created file, then >>>> a third party paid for utility maybe needed to repair >>>> If however the data file was created in an earlier version or for some >>>> reason you specifically created an earlier version pst, then there is a >>>> tool from MS to reduce its size. >>>> Use the mail applet in the control panel, to add a new data file, set >>>> it as default and remove the outlook3 data file >>>> >>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>> news:4a59783e$0$25358$(E-Mail Removed)... >>>>> When I try to open Outlook 2007 the following error message appears. >>>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. The >>>>> set of folders cannot be opened. Errors have been detected in the >>>>> file C:\Documents and Settings\user\Local Settings\Application >>>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all >>>>> mail-enabled applications, and then use the Inbox repair tool >>>>> (scanpst.exe) to diagnose and repair errors in the file. For more >>>>> information about the Inbox repair tool, see Help" >>>>> >>>>> When I try to run scanpst.exe, I get the following error: "An error >>>>> has occurred which caused the scan to be stopped. No changes havce >>>>> been made to the scanned file". >>>>> >>>>> What can I do now to correct this situation? I carelessly allowed the >>>>> default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>>> >>>>> Thanks for any constructive guidance leading to a solution. >>>>> >>>>> Thomas >>>>> >>>>> >>>> >>>> >>> >>> > > |
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Diane Poremsky [MVP]
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The inability to open the Mail applet is separate from the pst problem. If
the pst is corrupt, office diagnostics won't fix it but if there is a problem with scanpst, it will fix that so you can scan the pst. You could be having hardware problems which caused the computer to shutdown and the pst was corrupted as the result of the computer's crash. This may or may not be related to the new monitor. Have you used any disk diagnostics? We often recommend alternating scanpst with scandisk (chkdsk) because a corrupt pst can indicate a problem with the hard drive. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: mailto:dailytips-subscribe-(E-Mail Removed) EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Thomas Bartlett" <(E-Mail Removed)> wrote in message news:4a59ec6c$0$22087$(E-Mail Removed)... > Thank you. Since you mentioned it, I have tried running Office > Diagnostics (which I never did previously). Results: > > No need to consult known solutions. > No problems with memory. > No conflicting versions of Office apps. > No hard disk problems. > The diagnostic repaired all MS Office installation problems it could find. > Verified all 21 packages. > > Summary of diagnostics: > Diagnostics run: 5 > Diagnostics that identified problems: 1 > Diagnostics that took corrective actions: 1 > > Of the 21 tests in the fifth disagnostic, on Office Setup installations, > the 20th was very slow, and may have been the one where corrective action > was taken. > > I'm not sure what implications this has for the problem with Outlook's pst > file. > > Thomas > > > "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message > news:(E-Mail Removed)... >> Regcure is a registry cleaner. it will not fix problems in the pst and I >> don't recommend using it to clean the registry. The new hardware is >> unlikely to help and may cause more problems. >> >> See http://www.slipstick.com/problems/scanpst.asp - there are several >> repair tools for pst files. Most have free trials so you can see if it >> will recover anything before buying. >> >> Did you try office diagnostics? That the mail applet doesn't open >> indicates more than the pst is damaged. >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-(E-Mail Removed) >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) >> >> Let's Really Fix Outlook 2010 >> http://forums.slipstick.com/forumdisplay.php?f=34 >> >> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >> news:4a59df26$0$22088$(E-Mail Removed)... >>> Thank you very much. This Outlook pst file was created as a new 2007 >>> file in October 2008. The computer on which my Outlook 2007 has been >>> running since that time as a single-core cpu and it has been running >>> slowly for weeks. >>> >>> Two days ago a technician attached a new 24" wide-screen monitor and set >>> it at 1024 x 1980 or something like that. After alot of use late Friday >>> and Saturday morning, it crashed in midday Saturday. Tomorrow I will >>> get new computer with a quad-core cpu and maxed-up new memory. The >>> technician will move the drive containing my Outlook 2007 from the old >>> computer to the new computer, which will come with a new installation of >>> Windows XP and Office 2007. >>> >>> I went to Control Panel and opened the Mail applet three times, but it >>> locked each time, as I tried to click on any of the three buttons. >>> >>> Is it possible that the problem with Outlook might be more manageable in >>> the new hardware environment? If not, then presumably I'll need to >>> consider a third-party paid repair tool such as you mentioned. I saw an >>> advertisement for Regcure; I don't know if you'd recommend this, or >>> what. >>> >>> Thomas >>> >>> >>> "DL" <(E-Mail Removed)> wrote in message >>> news:%(E-Mail Removed)... >>>> If you created the outlook3.pst using outlook 2007 there is no such >>>> size limitation. The size limitation applies to pre OL2003 created >>>> pst's >>>> If scanpst cannot repair the file, and it is a 2007 created file, then >>>> a third party paid for utility maybe needed to repair >>>> If however the data file was created in an earlier version or for some >>>> reason you specifically created an earlier version pst, then there is a >>>> tool from MS to reduce its size. >>>> Use the mail applet in the control panel, to add a new data file, set >>>> it as default and remove the outlook3 data file >>>> >>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>> news:4a59783e$0$25358$(E-Mail Removed)... >>>>> When I try to open Outlook 2007 the following error message appears. >>>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. The >>>>> set of folders cannot be opened. Errors have been detected in the >>>>> file C:\Documents and Settings\user\Local Settings\Application >>>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all >>>>> mail-enabled applications, and then use the Inbox repair tool >>>>> (scanpst.exe) to diagnose and repair errors in the file. For more >>>>> information about the Inbox repair tool, see Help" >>>>> >>>>> When I try to run scanpst.exe, I get the following error: "An error >>>>> has occurred which caused the scan to be stopped. No changes havce >>>>> been made to the scanned file". >>>>> >>>>> What can I do now to correct this situation? I carelessly allowed the >>>>> default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>>> >>>>> Thanks for any constructive guidance leading to a solution. >>>>> >>>>> Thomas >>>>> >>>>> >>>> >>>> >>> >>> > > |
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Thomas Bartlett
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The hard drive is a Seagate Baracuda 400Gb 7200rpm 16mb SATA2.
"DL" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > You may care to try the hd manufacturers testing utility, available from > your HD manufacturers site. > If you are unsure of your hd make, try Seatools from Seagate > As Diane says, you appear to have more than just an outllook pst problem > > If you are obtaining a new PC, with Office 2007, configure Outlook on the > new with a new clean pst, do not at this stage attempt to connect your old > data file > > > "Thomas Bartlett" <(E-Mail Removed)> wrote in message > news:4a59ec6c$0$22087$(E-Mail Removed)... >> Thank you. Since you mentioned it, I have tried running Office >> Diagnostics (which I never did previously). Results: >> >> No need to consult known solutions. >> No problems with memory. >> No conflicting versions of Office apps. >> No hard disk problems. >> The diagnostic repaired all MS Office installation problems it could >> find. Verified all 21 packages. >> >> Summary of diagnostics: >> Diagnostics run: 5 >> Diagnostics that identified problems: 1 >> Diagnostics that took corrective actions: 1 >> >> Of the 21 tests in the fifth disagnostic, on Office Setup installations, >> the 20th was very slow, and may have been the one where corrective action >> was taken. >> >> I'm not sure what implications this has for the problem with Outlook's >> pst file. >> >> Thomas >> >> >> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message >> news:(E-Mail Removed)... >>> Regcure is a registry cleaner. it will not fix problems in the pst and I >>> don't recommend using it to clean the registry. The new hardware is >>> unlikely to help and may cause more problems. >>> >>> See http://www.slipstick.com/problems/scanpst.asp - there are several >>> repair tools for pst files. Most have free trials so you can see if it >>> will recover anything before buying. >>> >>> Did you try office diagnostics? That the mail applet doesn't open >>> indicates more than the pst is damaged. >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-(E-Mail Removed) >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) >>> >>> Let's Really Fix Outlook 2010 >>> http://forums.slipstick.com/forumdisplay.php?f=34 >>> >>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>> news:4a59df26$0$22088$(E-Mail Removed)... >>>> Thank you very much. This Outlook pst file was created as a new 2007 >>>> file in October 2008. The computer on which my Outlook 2007 has been >>>> running since that time as a single-core cpu and it has been running >>>> slowly for weeks. >>>> >>>> Two days ago a technician attached a new 24" wide-screen monitor and >>>> set it at 1024 x 1980 or something like that. After alot of use late >>>> Friday and Saturday morning, it crashed in midday Saturday. Tomorrow I >>>> will get new computer with a quad-core cpu and maxed-up new memory. >>>> The technician will move the drive containing my Outlook 2007 from the >>>> old computer to the new computer, which will come with a new >>>> installation of Windows XP and Office 2007. >>>> >>>> I went to Control Panel and opened the Mail applet three times, but it >>>> locked each time, as I tried to click on any of the three buttons. >>>> >>>> Is it possible that the problem with Outlook might be more manageable >>>> in the new hardware environment? If not, then presumably I'll need to >>>> consider a third-party paid repair tool such as you mentioned. I saw >>>> an advertisement for Regcure; I don't know if you'd recommend this, or >>>> what. >>>> >>>> Thomas >>>> >>>> >>>> "DL" <(E-Mail Removed)> wrote in message >>>> news:%(E-Mail Removed)... >>>>> If you created the outlook3.pst using outlook 2007 there is no such >>>>> size limitation. The size limitation applies to pre OL2003 created >>>>> pst's >>>>> If scanpst cannot repair the file, and it is a 2007 created file, then >>>>> a third party paid for utility maybe needed to repair >>>>> If however the data file was created in an earlier version or for some >>>>> reason you specifically created an earlier version pst, then there is >>>>> a tool from MS to reduce its size. >>>>> Use the mail applet in the control panel, to add a new data file, set >>>>> it as default and remove the outlook3 data file >>>>> >>>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>>> news:4a59783e$0$25358$(E-Mail Removed)... >>>>>> When I try to open Outlook 2007 the following error message appears. >>>>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. >>>>>> The set of folders cannot be opened. Errors have been detected in >>>>>> the file C:\Documents and Settings\user\Local Settings\Application >>>>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all >>>>>> mail-enabled applications, and then use the Inbox repair tool >>>>>> (scanpst.exe) to diagnose and repair errors in the file. For more >>>>>> information about the Inbox repair tool, see Help" >>>>>> >>>>>> When I try to run scanpst.exe, I get the following error: "An error >>>>>> has occurred which caused the scan to be stopped. No changes havce >>>>>> been made to the scanned file". >>>>>> >>>>>> What can I do now to correct this situation? I carelessly allowed >>>>>> the default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>>>> >>>>>> Thanks for any constructive guidance leading to a solution. >>>>>> >>>>>> Thomas >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >> >> > > |
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Thomas Bartlett
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Right now I'm running the demo version of Advanced Outlook Repair v2.1 on my
pst file. It's been running for 12 minutes and is 4% complete; at this rate it will take 5 hours, if it doesn't crash along the way. "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > The inability to open the Mail applet is separate from the pst problem. If > the pst is corrupt, office diagnostics won't fix it but if there is a > problem with scanpst, it will fix that so you can scan the pst. > > You could be having hardware problems which caused the computer to > shutdown and the pst was corrupted as the result of the computer's crash. > This may or may not be related to the new monitor. > > Have you used any disk diagnostics? We often recommend alternating scanpst > with scandisk (chkdsk) because a corrupt pst can indicate a problem with > the hard drive. > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > > Outlook Tips by email: > mailto:dailytips-subscribe-(E-Mail Removed) > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) > > Let's Really Fix Outlook 2010 > http://forums.slipstick.com/forumdisplay.php?f=34 > > "Thomas Bartlett" <(E-Mail Removed)> wrote in message > news:4a59ec6c$0$22087$(E-Mail Removed)... >> Thank you. Since you mentioned it, I have tried running Office >> Diagnostics (which I never did previously). Results: >> >> No need to consult known solutions. >> No problems with memory. >> No conflicting versions of Office apps. >> No hard disk problems. >> The diagnostic repaired all MS Office installation problems it could >> find. Verified all 21 packages. >> >> Summary of diagnostics: >> Diagnostics run: 5 >> Diagnostics that identified problems: 1 >> Diagnostics that took corrective actions: 1 >> >> Of the 21 tests in the fifth disagnostic, on Office Setup installations, >> the 20th was very slow, and may have been the one where corrective action >> was taken. >> >> I'm not sure what implications this has for the problem with Outlook's >> pst file. >> >> Thomas >> >> >> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message >> news:(E-Mail Removed)... >>> Regcure is a registry cleaner. it will not fix problems in the pst and I >>> don't recommend using it to clean the registry. The new hardware is >>> unlikely to help and may cause more problems. >>> >>> See http://www.slipstick.com/problems/scanpst.asp - there are several >>> repair tools for pst files. Most have free trials so you can see if it >>> will recover anything before buying. >>> >>> Did you try office diagnostics? That the mail applet doesn't open >>> indicates more than the pst is damaged. >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-(E-Mail Removed) >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) >>> >>> Let's Really Fix Outlook 2010 >>> http://forums.slipstick.com/forumdisplay.php?f=34 >>> >>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>> news:4a59df26$0$22088$(E-Mail Removed)... >>>> Thank you very much. This Outlook pst file was created as a new 2007 >>>> file in October 2008. The computer on which my Outlook 2007 has been >>>> running since that time as a single-core cpu and it has been running >>>> slowly for weeks. >>>> >>>> Two days ago a technician attached a new 24" wide-screen monitor and >>>> set it at 1024 x 1980 or something like that. After alot of use late >>>> Friday and Saturday morning, it crashed in midday Saturday. Tomorrow I >>>> will get new computer with a quad-core cpu and maxed-up new memory. >>>> The technician will move the drive containing my Outlook 2007 from the >>>> old computer to the new computer, which will come with a new >>>> installation of Windows XP and Office 2007. >>>> >>>> I went to Control Panel and opened the Mail applet three times, but it >>>> locked each time, as I tried to click on any of the three buttons. >>>> >>>> Is it possible that the problem with Outlook might be more manageable >>>> in the new hardware environment? If not, then presumably I'll need to >>>> consider a third-party paid repair tool such as you mentioned. I saw >>>> an advertisement for Regcure; I don't know if you'd recommend this, or >>>> what. >>>> >>>> Thomas >>>> >>>> >>>> "DL" <(E-Mail Removed)> wrote in message >>>> news:%(E-Mail Removed)... >>>>> If you created the outlook3.pst using outlook 2007 there is no such >>>>> size limitation. The size limitation applies to pre OL2003 created >>>>> pst's >>>>> If scanpst cannot repair the file, and it is a 2007 created file, then >>>>> a third party paid for utility maybe needed to repair >>>>> If however the data file was created in an earlier version or for some >>>>> reason you specifically created an earlier version pst, then there is >>>>> a tool from MS to reduce its size. >>>>> Use the mail applet in the control panel, to add a new data file, set >>>>> it as default and remove the outlook3 data file >>>>> >>>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>>> news:4a59783e$0$25358$(E-Mail Removed)... >>>>>> When I try to open Outlook 2007 the following error message appears. >>>>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. >>>>>> The set of folders cannot be opened. Errors have been detected in >>>>>> the file C:\Documents and Settings\user\Local Settings\Application >>>>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all >>>>>> mail-enabled applications, and then use the Inbox repair tool >>>>>> (scanpst.exe) to diagnose and repair errors in the file. For more >>>>>> information about the Inbox repair tool, see Help" >>>>>> >>>>>> When I try to run scanpst.exe, I get the following error: "An error >>>>>> has occurred which caused the scan to be stopped. No changes havce >>>>>> been made to the scanned file". >>>>>> >>>>>> What can I do now to correct this situation? I carelessly allowed >>>>>> the default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>>>> >>>>>> Thanks for any constructive guidance leading to a solution. >>>>>> >>>>>> Thomas >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >> >> |
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DL
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So test it, using Seatools, available from seagate site
"Thomas Bartlett" <(E-Mail Removed)> wrote in message news:4a5a0154$0$22087$(E-Mail Removed)... > The hard drive is a Seagate Baracuda 400Gb 7200rpm 16mb SATA2. > > > "DL" <(E-Mail Removed)> wrote in message > news:(E-Mail Removed)... >> You may care to try the hd manufacturers testing utility, available from >> your HD manufacturers site. >> If you are unsure of your hd make, try Seatools from Seagate >> As Diane says, you appear to have more than just an outllook pst problem >> >> If you are obtaining a new PC, with Office 2007, configure Outlook on the >> new with a new clean pst, do not at this stage attempt to connect your >> old data file >> >> >> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >> news:4a59ec6c$0$22087$(E-Mail Removed)... >>> Thank you. Since you mentioned it, I have tried running Office >>> Diagnostics (which I never did previously). Results: >>> >>> No need to consult known solutions. >>> No problems with memory. >>> No conflicting versions of Office apps. >>> No hard disk problems. >>> The diagnostic repaired all MS Office installation problems it could >>> find. Verified all 21 packages. >>> >>> Summary of diagnostics: >>> Diagnostics run: 5 >>> Diagnostics that identified problems: 1 >>> Diagnostics that took corrective actions: 1 >>> >>> Of the 21 tests in the fifth disagnostic, on Office Setup installations, >>> the 20th was very slow, and may have been the one where corrective >>> action was taken. >>> >>> I'm not sure what implications this has for the problem with Outlook's >>> pst file. >>> >>> Thomas >>> >>> >>> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message >>> news:(E-Mail Removed)... >>>> Regcure is a registry cleaner. it will not fix problems in the pst and >>>> I don't recommend using it to clean the registry. The new hardware is >>>> unlikely to help and may cause more problems. >>>> >>>> See http://www.slipstick.com/problems/scanpst.asp - there are several >>>> repair tools for pst files. Most have free trials so you can see if it >>>> will recover anything before buying. >>>> >>>> Did you try office diagnostics? That the mail applet doesn't open >>>> indicates more than the pst is damaged. >>>> >>>> -- >>>> Diane Poremsky [MVP - Outlook] >>>> Outlook Tips: http://www.outlook-tips.net/ >>>> Outlook & Exchange Solutions Center: http://www.slipstick.com >>>> >>>> Outlook Tips by email: >>>> mailto:dailytips-subscribe-(E-Mail Removed) >>>> >>>> EMO - a weekly newsletter about Outlook and Exchange: >>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed) >>>> >>>> Let's Really Fix Outlook 2010 >>>> http://forums.slipstick.com/forumdisplay.php?f=34 >>>> >>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>> news:4a59df26$0$22088$(E-Mail Removed)... >>>>> Thank you very much. This Outlook pst file was created as a new 2007 >>>>> file in October 2008. The computer on which my Outlook 2007 has been >>>>> running since that time as a single-core cpu and it has been running >>>>> slowly for weeks. >>>>> >>>>> Two days ago a technician attached a new 24" wide-screen monitor and >>>>> set it at 1024 x 1980 or something like that. After alot of use late >>>>> Friday and Saturday morning, it crashed in midday Saturday. Tomorrow >>>>> I will get new computer with a quad-core cpu and maxed-up new memory. >>>>> The technician will move the drive containing my Outlook 2007 from the >>>>> old computer to the new computer, which will come with a new >>>>> installation of Windows XP and Office 2007. >>>>> >>>>> I went to Control Panel and opened the Mail applet three times, but it >>>>> locked each time, as I tried to click on any of the three buttons. >>>>> >>>>> Is it possible that the problem with Outlook might be more manageable >>>>> in the new hardware environment? If not, then presumably I'll need to >>>>> consider a third-party paid repair tool such as you mentioned. I saw >>>>> an advertisement for Regcure; I don't know if you'd recommend this, or >>>>> what. >>>>> >>>>> Thomas >>>>> >>>>> >>>>> "DL" <(E-Mail Removed)> wrote in message >>>>> news:%(E-Mail Removed)... >>>>>> If you created the outlook3.pst using outlook 2007 there is no such >>>>>> size limitation. The size limitation applies to pre OL2003 created >>>>>> pst's >>>>>> If scanpst cannot repair the file, and it is a 2007 created file, >>>>>> then a third party paid for utility maybe needed to repair >>>>>> If however the data file was created in an earlier version or for >>>>>> some reason you specifically created an earlier version pst, then >>>>>> there is a tool from MS to reduce its size. >>>>>> Use the mail applet in the control panel, to add a new data file, set >>>>>> it as default and remove the outlook3 data file >>>>>> >>>>>> "Thomas Bartlett" <(E-Mail Removed)> wrote in message >>>>>> news:4a59783e$0$25358$(E-Mail Removed)... >>>>>>> When I try to open Outlook 2007 the following error message appears. >>>>>>> "Cannot start MS Office Outlook. Cannot open the Outlook window. >>>>>>> The set of folders cannot be opened. Errors have been detected in >>>>>>> the file C:\Documents and Settings\user\Local Settings\Application >>>>>>> Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all >>>>>>> mail-enabled applications, and then use the Inbox repair tool >>>>>>> (scanpst.exe) to diagnose and repair errors in the file. For more >>>>>>> information about the Inbox repair tool, see Help" >>>>>>> >>>>>>> When I try to run scanpst.exe, I get the following error: "An error >>>>>>> has occurred which caused the scan to be stopped. No changes havce >>>>>>> been made to the scanned file". >>>>>>> >>>>>>> What can I do now to correct this situation? I carelessly allowed >>>>>>> the default mail file <Outlook3.pst> to grow to a size of 2 gigs. >>>>>>> >>>>>>> Thanks for any constructive guidance leading to a solution. >>>>>>> >>>>>>> Thomas >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>> >>> >> >> > > |
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