read this document, maybe can help you.
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;281679
>-----Original Message-----
>I have both IE, and Netscape running on Win98 se. Netscape
>does not encounter these problems.
>
>You know that feature when you right click on the mouse
and
>there's an option to (open in new window). Mine doesn't
>work anymore. The window pops up, but it freezes the
moment
>the window pops up. Also when I click on a link that
>requires a new window to open, I get the same results. I
>can use my first window all I want with no problems, but
>once a new window opens it freezes. Then I get the messege
>to send a error report to microsoft. The part that's
really
>hurting me is, I can't do the windows update anymore cause
>of this. Right after I pick the updates I want to install,
>and then click the ACCEPT tab to begin the installation, I
>get (WINDOWS UPDATE IS DOWNLOADING THE UPDATES TO BE
>INSTALLED ON YOUR COMPUTER. PLEASE WAIT.). The update is
>about 4MB, on a cable modem. It never starts the download,
>just freezes up. I need to get this working again so I can
>do the windows update again. Please somebody help me and
>take a shot at this problem.
>
>I don't know if this will help, but this is on the error
thing.
>AppName: iexplore.exe
>ModVer: 4.71.2900.2
>AppVer: 6.0.2800.1106
>OffSet: 00040894
>ModName: rpcrt4.dll
>
>I've updated and ran Norton AntiVirus, Adaware, and
Spybot.
>Adaware and Spybot removed alot, and Norton found two
>virus's(Java.Nocheat(dummy.class), and
>Trojan.ByteVerify(verifierbug.class)). Norton failed to
>delete or quarantin the virus's. These two virus's
infected
>an IE file. It was in two places.
>
>C:\RECYCLED\NPROTECT\00000469.CAB
>
>AND
>
>C:\WINDOWS\Temporary Internet
>Files\Content.IE5\6F67ETQV\counter2[1].cab
>
>I just did the delete Norton Protected files with the
first
>one. I'm not sure If I did the second one right. I went
>into the .cab file and deleted the two virus's. Now I've
>had the (open new window) problem before I deleted the
>viruse, and I still have it after I deleted them.
>
>Anyone know what I need to do to fix this problem (open
new
>window). I need to do the windows update badly, and I
can't
>do it until I fix the problem.
>.
>