One of our users has received 2 .htm files in Outlook that can't be opened.
When he double-clicks on them, Internet Explorer opens but all you see is
an X in a square.

I can't open them on my PC either. I have Internet Explorer Version
6.0.2900.2180.xpsp_sp2_gdr.050301-1519.

I have a lot of .htm files on my PC and they open just fine.

What might be causing this?

Thanks,

Sandy

Sandy, the most likely explanation is that there is a link in the files to a
graphic (.jpg or .gif) image that simply didn't get sent with them.

When you get one open try going up to the "view" menu item, click it and
select view source...

If you see something vaguely like <img>c:\mydocuments\my
pictures\picture.jpg</img> the sender has probably linked to a picture
that's on his own machine but naturally isn't there on yours! If there's
nothing else in the .htm file all you would see is what's called a
"Placeholder" for the non existent picture.

There might be another explanation (or two) but this the first one that
sprang to mind here

Charlie



"Sandy M" <(E-Mail Removed)> wrote in message
news:90371B37-4D48-4D38-8256-(E-Mail Removed)...
> One of our users has received 2 .htm files in Outlook that can't be
> opened.
> When he double-clicks on them, Internet Explorer opens but all you see is
> an X in a square.
>
> I can't open them on my PC either. I have Internet Explorer Version
> 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
>
> I have a lot of .htm files on my PC and they open just fine.
>
> What might be causing this?
>
> Thanks,
>
> Sandy
>

Hi Sandy :-)

Check the extension on the attachment, and be sure that it is associated
with a program that you have installed. It not, save it to the hard drive
and then change the extension to a program that you hve installed and see if
you can open it.

also..

You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/default...;en-us;Q281679

OE>Tools>Options>Security Tab. Uncheck: "Do not allow
attachments........."

Please see these links about virus protection in OE 6.
http://support.microsoft.com/?kbid=291387
http://support.microsoft.com/?kbid=329570
http://insideoe.tomsterdam.com/faqs/why.htm#oe6attach

Hope this helps :-)

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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> One of our users has received 2 .htm files in Outlook that can't be
> opened.
> When he double-clicks on them, Internet Explorer opens but all you see is
> an X in a square.
>
> I can't open them on my PC either. I have Internet Explorer Version
> 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
>
> I have a lot of .htm files on my PC and they open just fine.
>
> What might be causing this?
>
> Thanks,
>
> Sandy
>