When i first set up windows mail, it worked perfectly and i could send and
receive mail no problem. However, now i can't open any of the folders (inbox,
sent, deleted items, etc). When i click on each folder, it just says: Folder
could not be displayed
Windows Mail could not open this folder.

Possible causes are:

Low disk space.

Low memory.



I know for a fact that i don't have low disk space or low memory on my
computer. How can i fix this so it will work? Thanks

It sounds like your antivirus may have corrupted your Windows Mail.
Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

As an interim step, try running the various repair functions in WMUtil:
http://www.oehelp.com/WMUtil/Default.aspx

--
Gary VanderMolen, MS-MVP (Mail)


"ashrose516" <(E-Mail Removed)> wrote in message news:11F9AC87-6D47-430F-A6E0-(E-Mail Removed)...
> When i first set up windows mail, it worked perfectly and i could send and
> receive mail no problem. However, now i can't open any of the folders (inbox,
> sent, deleted items, etc). When i click on each folder, it just says: Folder
> could not be displayed
> Windows Mail could not open this folder.
>
> Possible causes are:
>
> Low disk space.
>
> Low memory.
>
>
>
> I know for a fact that i don't have low disk space or low memory on my
> computer. How can i fix this so it will work? Thanks
>
>

i tried the repair functions in WMUtil but nothing worked. I have Trend Micro
PC-Cillin Internet Security running on my system. I've had my computer about
a year and have had both the anti-virus software and windows mail working.
The windows mail just recently stopped working. Is it because of the
anti-virus program? How can i fix it? Thanks

"Gary VanderMolen" wrote:

> It sounds like your antivirus may have corrupted your Windows Mail.
> Which antivirus are you running? Some of them are not fully compatible
> with Windows Mail.
>
> As an interim step, try running the various repair functions in WMUtil:
> http://www.oehelp.com/WMUtil/Default.aspx
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "ashrose516" <(E-Mail Removed)> wrote in message news:11F9AC87-6D47-430F-A6E0-(E-Mail Removed)...
> > When i first set up windows mail, it worked perfectly and i could send and
> > receive mail no problem. However, now i can't open any of the folders (inbox,
> > sent, deleted items, etc). When i click on each folder, it just says: Folder
> > could not be displayed
> > Windows Mail could not open this folder.
> >
> > Possible causes are:
> >
> > Low disk space.
> >
> > Low memory.
> >
> >
> >
> > I know for a fact that i don't have low disk space or low memory on my
> > computer. How can i fix this so it will work? Thanks
> >
> >
>
>
>

See point 3 here: www.oehelp.com/OETips.aspx#3 You may need to uinstall
the AV software and then remove your account and add it back again.

steve

"ashrose516" <(E-Mail Removed)> wrote in message
news:5DD7C247-3420-40A9-92CF-(E-Mail Removed)...
>i tried the repair functions in WMUtil but nothing worked. I have Trend
>Micro
> PC-Cillin Internet Security running on my system. I've had my computer
> about
> a year and have had both the anti-virus software and windows mail working.
> The windows mail just recently stopped working. Is it because of the
> anti-virus program? How can i fix it? Thanks
>
> "Gary VanderMolen" wrote:
>
>> It sounds like your antivirus may have corrupted your Windows Mail.
>> Which antivirus are you running? Some of them are not fully compatible
>> with Windows Mail.
>>
>> As an interim step, try running the various repair functions in WMUtil:
>> http://www.oehelp.com/WMUtil/Default.aspx
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "ashrose516" <(E-Mail Removed)> wrote in message
>> news:11F9AC87-6D47-430F-A6E0-(E-Mail Removed)...
>> > When i first set up windows mail, it worked perfectly and i could send
>> > and
>> > receive mail no problem. However, now i can't open any of the folders
>> > (inbox,
>> > sent, deleted items, etc). When i click on each folder, it just says:
>> > Folder
>> > could not be displayed
>> > Windows Mail could not open this folder.
>> >
>> > Possible causes are:
>> >
>> > Low disk space.
>> >
>> > Low memory.
>> >
>> >
>> >
>> > I know for a fact that i don't have low disk space or low memory on my
>> > computer. How can i fix this so it will work? Thanks
>> >
>> >
>>
>>
>>

Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"ashrose516" <(E-Mail Removed)> wrote in message news:5DD7C247-3420-40A9-92CF-(E-Mail Removed)...
>i tried the repair functions in WMUtil but nothing worked. I have Trend Micro
> PC-Cillin Internet Security running on my system. I've had my computer about
> a year and have had both the anti-virus software and windows mail working.
> The windows mail just recently stopped working. Is it because of the
> anti-virus program? How can i fix it? Thanks
>
> "Gary VanderMolen" wrote:
>
>> It sounds like your antivirus may have corrupted your Windows Mail.
>> Which antivirus are you running? Some of them are not fully compatible
>> with Windows Mail.
>>
>> As an interim step, try running the various repair functions in WMUtil:
>> http://www.oehelp.com/WMUtil/Default.aspx
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "ashrose516" <(E-Mail Removed)> wrote in message news:11F9AC87-6D47-430F-A6E0-(E-Mail Removed)...
>> > When i first set up windows mail, it worked perfectly and i could send and
>> > receive mail no problem. However, now i can't open any of the folders (inbox,
>> > sent, deleted items, etc). When i click on each folder, it just says: Folder
>> > could not be displayed
>> > Windows Mail could not open this folder.
>> >
>> > Possible causes are:
>> >
>> > Low disk space.
>> >
>> > Low memory.
>> >
>> >
>> >
>> > I know for a fact that i don't have low disk space or low memory on my
>> > computer. How can i fix this so it will work? Thanks
>> >
>> >
>>
>>
>>