recently everytime i have try to open, my music or my pics, or any folder at
all this, error pops up and says" Windows Explorer has encountered a problem
and needs to close. We are sorry for the inconvenience." and i restored to a
day when it didn't do that and it worked then when i restarted it did the
same thing. PLS HELP!!! i did virus scan and all the other scans. thanks

Running into the same problem. Everytime I try to open the hard drive or CD's
to look at files the same error comes up. Any advice greatly appreciated.

"Randy S." wrote:

> recently everytime i have try to open, my music or my pics, or any folder at
> all this, error pops up and says" Windows Explorer has encountered a problem
> and needs to close. We are sorry for the inconvenience." and i restored to a
> day when it didn't do that and it worked then when i restarted it did the
> same thing. PLS HELP!!! i did virus scan and all the other scans. thanks

Bump.... pls help

"Dave B." wrote:

> Running into the same problem. Everytime I try to open the hard drive or CD's
> to look at files the same error comes up. Any advice greatly appreciated.
>
> "Randy S." wrote:
>
> > recently everytime i have try to open, my music or my pics, or any folder at
> > all this, error pops up and says" Windows Explorer has encountered a problem
> > and needs to close. We are sorry for the inconvenience." and i restored to a
> > day when it didn't do that and it worked then when i restarted it did the
> > same thing. PLS HELP!!! i did virus scan and all the other scans. thanks

Randy & Dave,

Gather more information from the Event Log:
http://www.winxptutor.com/eventlog.htm

Also post back if you've installed a third-party Multimedia codec.


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
Running into the same problem. Everytime I try to open the hard drive or CD's
to look at files the same error comes up. Any advice greatly appreciated.

"Randy S." wrote:

> recently everytime i have try to open, my music or my pics, or any folder at
> all this, error pops up and says" Windows Explorer has encountered a problem
> and needs to close. We are sorry for the inconvenience." and i restored to a
> day when it didn't do that and it worked then when i restarted it did the
> same thing. PLS HELP!!! i did virus scan and all the other scans. thanks

ramesh, thats my dad's name, i need some help i really dont understand whats
going on i ran that thing and i ssee the error now what do i do... is there
any way we can chat and you can help me on on one,

"Ramesh [MVP]" wrote:

> Randy & Dave,
>
> Gather more information from the Event Log:
> http://www.winxptutor.com/eventlog.htm
>
> Also post back if you've installed a third-party Multimedia codec.
>
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> Running into the same problem. Everytime I try to open the hard drive or CD's
> to look at files the same error comes up. Any advice greatly appreciated.
>
> "Randy S." wrote:
>
> > recently everytime i have try to open, my music or my pics, or any folder at
> > all this, error pops up and says" Windows Explorer has encountered a problem
> > and needs to close. We are sorry for the inconvenience." and i restored to a
> > day when it didn't do that and it worked then when i restarted it did the
> > same thing. PLS HELP!!! i did virus scan and all the other scans. thanks
>

tenxaday,
If you've tracked down the details from the Event log, pls post them here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"tenxaday" <(E-Mail Removed)> wrote in message news:720FB45F-DB7E-405F-9A48-(E-Mail Removed)...
ramesh, thats my dad's name, i need some help i really dont understand whats
going on i ran that thing and i ssee the error now what do i do... is there
any way we can chat and you can help me on on one,

"Ramesh [MVP]" wrote:

> Randy & Dave,
>
> Gather more information from the Event Log:
> http://www.winxptutor.com/eventlog.htm
>
> Also post back if you've installed a third-party Multimedia codec.
>
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> Running into the same problem. Everytime I try to open the hard drive or CD's
> to look at files the same error comes up. Any advice greatly appreciated.
>
> "Randy S." wrote:
>
> > recently everytime i have try to open, my music or my pics, or any folder at
> > all this, error pops up and says" Windows Explorer has encountered a problem
> > and needs to close. We are sorry for the inconvenience." and i restored to a
> > day when it didn't do that and it worked then when i restarted it did the
> > same thing. PLS HELP!!! i did virus scan and all the other scans. thanks
>

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2004
Time: 2:41:34 PM
User: N/A
Computer: HOTTIEC
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 68 79 70 65 72 in hyper
0038: 62 61 72 2e 64 6c 6c 20 bar.dll
0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 65 39 t 0000e9
0058: 35 36 0d 0a 56..


i hope this is what you meant

"Ramesh [MVP]" wrote:

> tenxaday,
> If you've tracked down the details from the Event log, pls post them here.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "tenxaday" <(E-Mail Removed)> wrote in message news:720FB45F-DB7E-405F-9A48-(E-Mail Removed)...
> ramesh, thats my dad's name, i need some help i really dont understand whats
> going on i ran that thing and i ssee the error now what do i do... is there
> any way we can chat and you can help me on on one,
>
> "Ramesh [MVP]" wrote:
>
> > Randy & Dave,
> >
> > Gather more information from the Event Log:
> > http://www.winxptutor.com/eventlog.htm
> >
> > Also post back if you've installed a third-party Multimedia codec.
> >
> >
> > --
> > Ramesh, Microsoft MVP
> > Windows XP Shell/User
> > http://windowsxp.mvps.org
> >
> >
> > "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> > Running into the same problem. Everytime I try to open the hard drive or CD's
> > to look at files the same error comes up. Any advice greatly appreciated.
> >
> > "Randy S." wrote:
> >
> > > recently everytime i have try to open, my music or my pics, or any folder at
> > > all this, error pops up and says" Windows Explorer has encountered a problem
> > > and needs to close. We are sorry for the inconvenience." and i restored to a
> > > day when it didn't do that and it worked then when i restarted it did the
> > > same thing. PLS HELP!!! i did virus scan and all the other scans. thanks
> >
>

Hyperbar.dll is a pest, loads as a Browser Helper Object. That's why Explorer.exe is crashing

Ref: eTrust Spyware Encyclopedia - StartNow.HyperBar:
http://www3.ca.com/securityadvisor/p...x?id=453083036

Run a complete malware cleanup:
http://aumha.org/a/quickfix.php

AVG Anti-Virus: (freeware)
http://www.grisoft.com/us/us_index.php

Free Online Virus Scanners and Security Tests:
http://windowsxp.mvps.org/Scanners.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"tenxaday" <(E-Mail Removed)> wrote in message news:8B86073B-7AEF-451F-AF0F-(E-Mail Removed)...
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2004
Time: 2:41:34 PM
User: N/A
Computer: HOTTIEC
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 68 79 70 65 72 in hyper
0038: 62 61 72 2e 64 6c 6c 20 bar.dll
0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 65 39 t 0000e9
0058: 35 36 0d 0a 56..


i hope this is what you meant

"Ramesh [MVP]" wrote:

> tenxaday,
> If you've tracked down the details from the Event log, pls post them here.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "tenxaday" <(E-Mail Removed)> wrote in message news:720FB45F-DB7E-405F-9A48-(E-Mail Removed)...
> ramesh, thats my dad's name, i need some help i really dont understand whats
> going on i ran that thing and i ssee the error now what do i do... is there
> any way we can chat and you can help me on on one,
>
> "Ramesh [MVP]" wrote:
>
> > Randy & Dave,
> >
> > Gather more information from the Event Log:
> > http://www.winxptutor.com/eventlog.htm
> >
> > Also post back if you've installed a third-party Multimedia codec.
> >
> >
> > --
> > Ramesh, Microsoft MVP
> > Windows XP Shell/User
> > http://windowsxp.mvps.org
> >
> >
> > "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> > Running into the same problem. Everytime I try to open the hard drive or CD's
> > to look at files the same error comes up. Any advice greatly appreciated.

Ramesh i m using mozilla fire fox cause i can not run stupid IE so what
should i do ?

"Ramesh [MVP]" wrote:

> Hyperbar.dll is a pest, loads as a Browser Helper Object. That's why Explorer.exe is crashing
>
> Ref: eTrust Spyware Encyclopedia - StartNow.HyperBar:
> http://www3.ca.com/securityadvisor/p...x?id=453083036
>
> Run a complete malware cleanup:
> http://aumha.org/a/quickfix.php
>
> AVG Anti-Virus: (freeware)
> http://www.grisoft.com/us/us_index.php
>
> Free Online Virus Scanners and Security Tests:
> http://windowsxp.mvps.org/Scanners.htm
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "tenxaday" <(E-Mail Removed)> wrote in message news:8B86073B-7AEF-451F-AF0F-(E-Mail Removed)...
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/30/2004
> Time: 2:41:34 PM
> User: N/A
> Computer: HOTTIEC
> Description:
> Faulting application explorer.exe, version 6.0.2900.2180, faulting module
> hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 65 78 70 ure exp
> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 68 79 70 65 72 in hyper
> 0038: 62 61 72 2e 64 6c 6c 20 bar.dll
> 0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
> 0048: 61 74 20 6f 66 66 73 65 at offse
> 0050: 74 20 30 30 30 30 65 39 t 0000e9
> 0058: 35 36 0d 0a 56..
>
>
> i hope this is what you meant
>
> "Ramesh [MVP]" wrote:
>
> > tenxaday,
> > If you've tracked down the details from the Event log, pls post them here.
> >
> > --
> > Ramesh, Microsoft MVP
> > Windows XP Shell/User
> > http://windowsxp.mvps.org
> >
> >
> > "tenxaday" <(E-Mail Removed)> wrote in message news:720FB45F-DB7E-405F-9A48-(E-Mail Removed)...
> > ramesh, thats my dad's name, i need some help i really dont understand whats
> > going on i ran that thing and i ssee the error now what do i do... is there
> > any way we can chat and you can help me on on one,
> >
> > "Ramesh [MVP]" wrote:
> >
> > > Randy & Dave,
> > >
> > > Gather more information from the Event Log:
> > > http://www.winxptutor.com/eventlog.htm
> > >
> > > Also post back if you've installed a third-party Multimedia codec.
> > >
> > >
> > > --
> > > Ramesh, Microsoft MVP
> > > Windows XP Shell/User
> > > http://windowsxp.mvps.org
> > >
> > >
> > > "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> > > Running into the same problem. Everytime I try to open the hard drive or CD's
> > > to look at files the same error comes up. Any advice greatly appreciated.
>
>

Follow the malware cleanup advice first, that should eliminate this pest.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"tenxaday" <(E-Mail Removed)> wrote in message news:029C5ACD-238D-4EDD-B872-(E-Mail Removed)...
Ramesh i m using mozilla fire fox cause i can not run stupid IE so what
should i do ?

"Ramesh [MVP]" wrote:

> Hyperbar.dll is a pest, loads as a Browser Helper Object. That's why Explorer.exe is crashing
>
> Ref: eTrust Spyware Encyclopedia - StartNow.HyperBar:
> http://www3.ca.com/securityadvisor/p...x?id=453083036
>
> Run a complete malware cleanup:
> http://aumha.org/a/quickfix.php
>
> AVG Anti-Virus: (freeware)
> http://www.grisoft.com/us/us_index.php
>
> Free Online Virus Scanners and Security Tests:
> http://windowsxp.mvps.org/Scanners.htm
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "tenxaday" <(E-Mail Removed)> wrote in message news:8B86073B-7AEF-451F-AF0F-(E-Mail Removed)...
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/30/2004
> Time: 2:41:34 PM
> User: N/A
> Computer: HOTTIEC
> Description:
> Faulting application explorer.exe, version 6.0.2900.2180, faulting module
> hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 65 78 70 ure exp
> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 68 79 70 65 72 in hyper
> 0038: 62 61 72 2e 64 6c 6c 20 bar.dll
> 0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
> 0048: 61 74 20 6f 66 66 73 65 at offse
> 0050: 74 20 30 30 30 30 65 39 t 0000e9
> 0058: 35 36 0d 0a 56..
>
>
> i hope this is what you meant
>
> "Ramesh [MVP]" wrote:
>
> > tenxaday,
> > If you've tracked down the details from the Event log, pls post them here.
> >
> > --
> > Ramesh, Microsoft MVP
> > Windows XP Shell/User
> > http://windowsxp.mvps.org
> >
> >
> > "tenxaday" <(E-Mail Removed)> wrote in message news:720FB45F-DB7E-405F-9A48-(E-Mail Removed)...
> > ramesh, thats my dad's name, i need some help i really dont understand whats
> > going on i ran that thing and i ssee the error now what do i do... is there
> > any way we can chat and you can help me on on one,
> >
> > "Ramesh [MVP]" wrote:
> >
> > > Randy & Dave,
> > >
> > > Gather more information from the Event Log:
> > > http://www.winxptutor.com/eventlog.htm
> > >
> > > Also post back if you've installed a third-party Multimedia codec.
> > >
> > >
> > > --
> > > Ramesh, Microsoft MVP
> > > Windows XP Shell/User
> > > http://windowsxp.mvps.org
> > >
> > >
> > > "Dave B." <Dave B.@discussions.microsoft.com> wrote in message news:02E9D232-A677-4B84-8264-(E-Mail Removed)...
> > > Running into the same problem. Everytime I try to open the hard drive or CD's
> > > to look at files the same error comes up. Any advice greatly appreciated.
>
>