We're experiencing problems with our users being unable to access Powerpoint
files from our Learning Environment after upgrading to Office 2007. When you
click on a Powerpoint file the 'Open / Save' dialog appears as usual,
however, if users click 'open' it appears that Powerpoint is taking over the
download. Instead of the file being downloaded to a temporary directory and
opened from there, Powerpoint displays a garbled version of our website's
login screen.

Other Office applications work as unaffected

Has anyone experienced this problem or found a solution?

Thanks

Paul

Paul,

It sounds as though PowerPoint is trying to open the actual website instead
of the PowerPoint file. By that I mean, it is getting hung up at the
authentication part.

Is you're learning environment custom built? And is there any chance you
could send me some screen shots, please?

--

Regards,
Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
------------------------------------------
Please tell us your:
PowerPoint version
Windows version
Are you using VBA?
Anything else relevant?



"Paul" <(E-Mail Removed)> wrote in message
news:241EE039-5A15-45F1-BAD7-(E-Mail Removed)...
> We're experiencing problems with our users being unable to access
> Powerpoint
> files from our Learning Environment after upgrading to Office 2007. When
> you
> click on a Powerpoint file the 'Open / Save' dialog appears as usual,
> however, if users click 'open' it appears that Powerpoint is taking over
> the
> download. Instead of the file being downloaded to a temporary directory
> and
> opened from there, Powerpoint displays a garbled version of our website's
> login screen.
>
> Other Office applications work as unaffected
>
> Has anyone experienced this problem or found a solution?
>
> Thanks
>
> Paul

Hi,

Yes, its a custom intranet powered by IBM's Domino. You wouldn't learn much
from a screenshot, all that's displayed is the one graphic on the login page
and nothing else.

As you suggest, Powerpoint is trying to negotiate the download instead of IE
downloading the file. Powerpoint used to act this way in Office 2000 (might
have been 2003) but the problem was corrected with the first Service Pack. It
was also possible to solve the problem by changing how the file type was
handled so that ppt's didn't 'open in the window'. This option now has no
effect and 'recent documents' shows that Powerpoint is accessing urls rather
than the a file in the temporary directory. There appears to be no obvious
method of overriding the new default action.




"Glen Millar" wrote:

> Paul,
>
> It sounds as though PowerPoint is trying to open the actual website instead
> of the PowerPoint file. By that I mean, it is getting hung up at the
> authentication part.
>
> Is you're learning environment custom built? And is there any chance you
> could send me some screen shots, please?
>
> --
>
> Regards,
> Glen Millar
> Microsoft PPT MVP
>
> Tutorials and PowerPoint animations at
> the original www.pptworkbench.com
> glen at pptworkbench dot com
> ------------------------------------------
> Please tell us your:
> PowerPoint version
> Windows version
> Are you using VBA?
> Anything else relevant?
>
>
>
> "Paul" <(E-Mail Removed)> wrote in message
> news:241EE039-5A15-45F1-BAD7-(E-Mail Removed)...
> > We're experiencing problems with our users being unable to access
> > Powerpoint
> > files from our Learning Environment after upgrading to Office 2007. When
> > you
> > click on a Powerpoint file the 'Open / Save' dialog appears as usual,
> > however, if users click 'open' it appears that Powerpoint is taking over
> > the
> > download. Instead of the file being downloaded to a temporary directory
> > and
> > opened from there, Powerpoint displays a garbled version of our website's
> > login screen.
> >
> > Other Office applications work as unaffected
> >
> > Has anyone experienced this problem or found a solution?
> >
> > Thanks
> >
> > Paul
>
>