I have a customer who is having problems with her calendaring. She seems not to be able to open certain calendar events in her own calendar. However, I (domain admin account) can open them just fine and what I will with them. Customer is using office xp. This seems to be isolated to this one customer. My first suspision is that there is a permissions issue, but the "self" group is in the permissions giving the customer full access to the mailbox.

Anyone have any ideas out there?

She is having trouble opening her own calendar items? Is she receiving and
error message?


"Anatoli" <(E-Mail Removed)> wrote in message
news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> I have a customer who is having problems with her calendaring. She seems
not to be able to open certain calendar events in her own calendar. However,
I (domain admin account) can open them just fine and what I will with them.
Customer is using office xp. This seems to be isolated to this one customer.
My first suspision is that there is a permissions issue, but the "self"
group is in the permissions giving the customer full access to the mailbox.
>
> Anyone have any ideas out there?
>

Yes, she's getting an error saying that outlook is unable to locate the item in question.

"Megan Kielman" wrote:

> She is having trouble opening her own calendar items? Is she receiving and
> error message?
>
>
> "Anatoli" <(E-Mail Removed)> wrote in message
> news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> > I have a customer who is having problems with her calendaring. She seems
> not to be able to open certain calendar events in her own calendar. However,
> I (domain admin account) can open them just fine and what I will with them.
> Customer is using office xp. This seems to be isolated to this one customer.
> My first suspision is that there is a permissions issue, but the "self"
> group is in the permissions giving the customer full access to the mailbox.
> >
> > Anyone have any ideas out there?
> >
>
>
>

As for her own items, no, she's fine.

"Megan Kielman" wrote:

> She is having trouble opening her own calendar items? Is she receiving and
> error message?
>
>
> "Anatoli" <(E-Mail Removed)> wrote in message
> news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> > I have a customer who is having problems with her calendaring. She seems
> not to be able to open certain calendar events in her own calendar. However,
> I (domain admin account) can open them just fine and what I will with them.
> Customer is using office xp. This seems to be isolated to this one customer.
> My first suspision is that there is a permissions issue, but the "self"
> group is in the permissions giving the customer full access to the mailbox.
> >
> > Anyone have any ideas out there?
> >
>
>
>

So she is getting an error message when she tries to open the calendar items
of someone else's calendar?
What permissions does she have on that calendar?

"Anatoli" <(E-Mail Removed)> wrote in message
news:7D09D45B-C51F-409C-989B-(E-Mail Removed)...
> As for her own items, no, she's fine.
>
> "Megan Kielman" wrote:
>
> > She is having trouble opening her own calendar items? Is she receiving
and
> > error message?
> >
> >
> > "Anatoli" <(E-Mail Removed)> wrote in message
> > news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> > > I have a customer who is having problems with her calendaring. She
seems
> > not to be able to open certain calendar events in her own calendar.
However,
> > I (domain admin account) can open them just fine and what I will with
them.
> > Customer is using office xp. This seems to be isolated to this one
customer.
> > My first suspision is that there is a permissions issue, but the "self"
> > group is in the permissions giving the customer full access to the
mailbox.
> > >
> > > Anyone have any ideas out there?
> > >
> >
> >
> >

Megan,

These items are all in her own calendar, she'd been invited to attend these meetings and can't open them to either accept or decline.

"Megan Kielman" wrote:

> So she is getting an error message when she tries to open the calendar items
> of someone else's calendar?
> What permissions does she have on that calendar?
>
> "Anatoli" <(E-Mail Removed)> wrote in message
> news:7D09D45B-C51F-409C-989B-(E-Mail Removed)...
> > As for her own items, no, she's fine.
> >
> > "Megan Kielman" wrote:
> >
> > > She is having trouble opening her own calendar items? Is she receiving
> and
> > > error message?
> > >
> > >
> > > "Anatoli" <(E-Mail Removed)> wrote in message
> > > news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> > > > I have a customer who is having problems with her calendaring. She
> seems
> > > not to be able to open certain calendar events in her own calendar.
> However,
> > > I (domain admin account) can open them just fine and what I will with
> them.
> > > Customer is using office xp. This seems to be isolated to this one
> customer.
> > > My first suspision is that there is a permissions issue, but the "self"
> > > group is in the permissions giving the customer full access to the
> mailbox.
> > > >
> > > > Anyone have any ideas out there?
> > > >
> > >
> > >
> > >
>
>
>

Turned out to be a corrupt profile. Dumped the profile and all was fine.

"Megan Kielman" wrote:

> So she is getting an error message when she tries to open the calendar items
> of someone else's calendar?
> What permissions does she have on that calendar?
>
> "Anatoli" <(E-Mail Removed)> wrote in message
> news:7D09D45B-C51F-409C-989B-(E-Mail Removed)...
> > As for her own items, no, she's fine.
> >
> > "Megan Kielman" wrote:
> >
> > > She is having trouble opening her own calendar items? Is she receiving
> and
> > > error message?
> > >
> > >
> > > "Anatoli" <(E-Mail Removed)> wrote in message
> > > news:BF970011-4E8D-422F-B209-(E-Mail Removed)...
> > > > I have a customer who is having problems with her calendaring. She
> seems
> > > not to be able to open certain calendar events in her own calendar.
> However,
> > > I (domain admin account) can open them just fine and what I will with
> them.
> > > Customer is using office xp. This seems to be isolated to this one
> customer.
> > > My first suspision is that there is a permissions issue, but the "self"
> > > group is in the permissions giving the customer full access to the
> mailbox.
> > > >
> > > > Anyone have any ideas out there?
> > > >
> > >
> > >
> > >
>
>
>