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Can't open attachments in Outlook 2007

 
 
smgordon
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Posts: n/a
 
      24th Mar 2010
So after a brief, but totally unsatisfying, stint trying out Outlook 2010
beta I had to go back to using Outlook 2007 w/ BCM.

After finally getting my backups restored in Outlook 2007, I've noticed that
I can no longer access the attachments on any of my emails.

I can see the icon, but I can't open it. Double clicking doesn't do
anything and neither does right clicking on the file. I can't access the
attachment in the preview pane or if I open the email.

Outlook doesn't throw any errors, it just won't open the attachment.

HELP!
 
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Roady [MVP]
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      24th Mar 2010
Which extension do these attachments have?
Does it work for pdf-attachments?
Doesn't a right click work at all or do the options on it not work?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"smgordon" <(E-Mail Removed)> wrote in message
news:556BFA0D-DB1A-43BC-8AB9-(E-Mail Removed)...
> So after a brief, but totally unsatisfying, stint trying out Outlook 2010
> beta I had to go back to using Outlook 2007 w/ BCM.
>
> After finally getting my backups restored in Outlook 2007, I've noticed
> that
> I can no longer access the attachments on any of my emails.
>
> I can see the icon, but I can't open it. Double clicking doesn't do
> anything and neither does right clicking on the file. I can't access the
> attachment in the preview pane or if I open the email.
>
> Outlook doesn't throw any errors, it just won't open the attachment.
>
> HELP!


 
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Brian Tillman [MVP-Outlook]
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      24th Mar 2010
"smgordon" <(E-Mail Removed)> wrote in message
news:556BFA0D-DB1A-43BC-8AB9-(E-Mail Removed)...

> So after a brief, but totally unsatisfying, stint trying out Outlook 2010
> beta I had to go back to using Outlook 2007 w/ BCM.


What didn't you like about Outlook 2010? Did you "send a frown" while testing
it? Beta software from Microsoft often has a "Send a Smile/Frown" applicaiton
that gets installed at the same time. It did for me with Office 2010's beta.
I was able to report those things I thought Microsoft did correctly and those
things I think they did incorrectly, along with screen shots showing the
items.

> After finally getting my backups restored in Outlook 2007, I've noticed that
> I can no longer access the attachments on any of my emails.


How did you create your mail profile and how did you connect those PSTs to
that profile

> I can see the icon, but I can't open it. Double clicking doesn't do
> anything and neither does right clicking on the file. I can't access the
> attachment in the preview pane or if I open the email.
>
> Outlook doesn't throw any errors, it just won't open the attachment.


Have you used SCANPST on the PST?
--
Brian Tillman [MVP-Outlook]

 
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