What antivirus software do you use? If you disable it, can you open or save
the attachments?
If you start outlook in safe mode can you open or save?
(See
http://www.outlook-tips.net/beginner/switches.htm for help with the
safe switches.)
--
Diane Poremsky [MVP - Outlook]
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"problem man" <(E-Mail Removed)> wrote in message
news:90078D86-3A74-4A11-BD23-(E-Mail Removed)...
> I'm using Traditional chinese Windows XP with traditional chinese outlook
> 2000. The OS & Outlook were already installed with latest patches. Found
> that
> the attachment with simplified chinese filename can't be saved or directly
> open. The mail format is in text format and the simplified chinese
> characters
> are shown as empty string in the filename. How can I view the filename
> properly and open the attachment directly in the mail message? Is there
> any
> hotfix / patch to fix it?
>