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Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
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"torch" <(E-Mail Removed)> wrote in message:
news:(E-Mail Removed)...
|I have recently found I can't open Adobe PDF files from Outlook. The
| problem occurs irrespective of whether I click on the icon on the start-up
| screen or on the Adobe attachment to icon at the bottom of an e-mail.
| Either nothing happens, or the Adobe picture comes up and freezes. There
| is never any appearance or movement of the characteristic words in the
| bottom right-hand corner of the adobe picture.
|
| I have Adobe Reader 6, have run Scandisk and have run the repair function
| on Adobe 6.
|
| The Adobe.com trouble-shooting function includes a wide range of
| suggestions that centre upon incorrect settings. It is difficult to
| believe that these could be the answer because I used to be able to open
| up PDF files. The suggestions involve disabling other applications which
| I'm hesitant to do. In fact most of the suggestions require a level of
| technical expertise I don't have.
|
| I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
| but a search of the Internet indicates no known history of incompatibility
| with Adobe 6.
|
| If I click on the Adobe icon on the start-up screen, then after the Adobe
| picture has frozen, a section of the next application opened also freezes
| within the boundaries of the Adobe picture.
|
| Can anyone help?
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