Does anyone know why I can open Google (my home page) but I can't navigate to
any other page e.g. BBC homepage or Wanadoo homepage. I get a blank page with
'done' written in the bottom left corner.

I don't have a firewall, but I do run Spybot S&D and Norton Antivirus 2005.
I also have a problem with Outlook: I can receive emails but I can't send.
I'm wondering if it is connected to the IE 6 issue. Wanadoo tech support is
insisting it is connected.

Any help would be appreciated.
--
Jackie D

"Jackie D" <(E-Mail Removed)> wrote in message
news:C85C152B-AF4D-401D-87C7-(E-Mail Removed)...
> Does anyone know why I can open Google (my home page) but I can't navigate
> to
> any other page e.g. BBC homepage or Wanadoo homepage. I get a blank page
> with
> 'done' written in the bottom left corner.
>
> I don't have a firewall, but I do run Spybot S&D and Norton Antivirus
> 2005.
> I also have a problem with Outlook: I can receive emails but I can't send.
> I'm wondering if it is connected to the IE 6 issue. Wanadoo tech support
> is
> insisting it is connected.
>
> Any help would be appreciated.
> --
> Jackie D

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE...lt_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Hi Frank

Thanks for all these suggestions. I'll give them a go and let you know how I
get on.
--
Jackie D


"Frank Saunders, MS-MVP OE/WM" wrote:

> "Jackie D" <(E-Mail Removed)> wrote in message
> news:C85C152B-AF4D-401D-87C7-(E-Mail Removed)...
> > Does anyone know why I can open Google (my home page) but I can't navigate
> > to
> > any other page e.g. BBC homepage or Wanadoo homepage. I get a blank page
> > with
> > 'done' written in the bottom left corner.
> >
> > I don't have a firewall, but I do run Spybot S&D and Norton Antivirus
> > 2005.
> > I also have a problem with Outlook: I can receive emails but I can't send.
> > I'm wondering if it is connected to the IE 6 issue. Wanadoo tech support
> > is
> > insisting it is connected.
> >
> > Any help would be appreciated.
> > --
> > Jackie D
>
> From http://www.fjsmjs.com/OE/nolinks.htm
>
> 1. Click Start, and then click Run.
>
> 2. In the Open box, type:
>
> regsvr32 urlmon.dll
>
> 3. Click OK, and then click OK again when you receive the following message:
>
> DllRegisterServer in urlmon.dll succeeded.
>
>
> 4. If that doesn't fix it, see this article:
>
> http://inetexplorer.mvps.org/answers/26.html
>
> 5. If you are using WinXP try this:
> http://www.mvps.org/sramesh2k/reg/IE...lt_Browser.reg
>
> 6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
> after you select Auto-Select encoding
> http://support.microsoft.com/kb/870863
>
> You can also try this:
>
> Go to Start/run, and type SFC (msconfig for WinXP).
> Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
> Type oleaut32.dll, not worrying about its location. Then, click Start.
>
> Next to 'Restore From', type in or browse for the file's location, which is
> probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
> (typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
> WinXP) folder, as the case may be.
>
> Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
> for WinXP), and click OK. System File Checker (or msconfig) looks for the
> file, saves it as you requested, and then tells you that 'the file has been
> successfully extracted'.
>
> You may need to reboot.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>