Can't move messages to folders

's Computer Specifications

Running Outlook 2003 on XP. One of our users can't drag and drop inbox
messages to folders. It works for about 5 minutes and then the message
returns to the inbox. No rules configured. Logged onto my PC with his profile
and can drag and drop normally. Ran a detect and repair on his PC, restoring
default office settings without success. Any ideas?

's Computer Specifications

Is the machine that doesn't work in cached exchange mode? If so, try
renaming the OST file and have Outlook create a new one.
--
TechieBird
http://bwain-dump.blogspot.com

"Phil H." wrote:

> Running Outlook 2003 on XP. One of our users can't drag and drop inbox
> messages to folders. It works for about 5 minutes and then the message
> returns to the inbox. No rules configured. Logged onto my PC with his profile
> and can drag and drop normally. Ran a detect and repair on his PC, restoring
> default office settings without success. Any ideas?

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