quoted from
http://www25.brinkster.com/ChicagoTech
Connect using a dial-up modem or VPN option in the New Connection Wizard is
unavailable (gray out)
SYMPTOMS:
1) After installed SP1 for XP and then use the System Restore feature to
restore Windows to a state before the installation of the service pack.
2) After upgraded your computer to XP Pro from Win98, ME and XP Home. You
may experience the following symptoms: a) The Connect using a dial-up modem
or VPN option in the New Connection Wizard is unavailable (gray out). b) The
Network Connections folder is empty. c) ICS and ICF services do not start
because of a dependency failure. d) In the Event Viewer, you may get Event
ID: 7023, Event ID: 20035 or error 5 with Access is denied, Remote Access
Connection Manager failed to start because it could not create buffers or
Could not start the Remote Access Connection Manager service on Local
Computer.
Resolution:
1) To resolve this problem, reinstall SP1 for Windows XP.
2) Delete the NextID value
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony\Cards\
NextID, and then restart the computer.
3) Delete the Telephony key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony.
--
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Don't send e-mail or reply to me except you need consulting services.
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Robert Lin, MS-MVP, MCSE & CNE
Windows & Network Support, Tips and FAQs on
http://www25.brinkster.com/ChicagoTech
This posting is provided "AS IS" with no warranties.
"John Sun" <(E-Mail Removed)> wrote in message
news:0bc401c352ad$d91afbf0$(E-Mail Removed)...
> This is my problem when i try to make a new connection the
> only available choice in the screen is broadband, LAN ,
> Cable, Making a dial up connection is all whited out that
> is why i can't click on that option. Could someone please
> tell me how to fix that problem?
>
>
>
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