=?Utf-8?B?c204MjU3OA==?= <(E-Mail Removed)> wrote
in news

A67A60B-D685-47C8-A6E6-(E-Mail Removed):
> Dear John,
>
> Thanks so much for your suggestions! I just looked under Tools in
> Internet Explorer, and found that Passive FTP was checked already
> (probably done by my Webmaster when he sat at my computer and
> tried to set everything he could possibly think of, including
> Trusted Zone members in my Firewall -- which I've also tried
> turning completely off when trying to log into ftp).
>
> When I try to download my website on Adobe Co-Author, it says
> "Connecting...", and eventually times out after a long while. The
> same happens on Leech FTP; it says, "Connected to spencermyer.com,
> waiting for response...", and then times out. I even extended the
> timeout limit, and it still never "got the response". When trying
> on Internet Explorer, same thing: "Connecting..." for a little
> while, and then that just disappears and the previous screen is
> all that's left. In the Command Prompt, after waiting a long
> while, it eventually says "Unable to connect to spencermyer.com".
>
> In response to another person's response, I did try loading Adobe
> Co-Author onto my sister's computer when she was visiting, hooked
> it to my internet, and it worked like a charm. So I don't think
> it's my internet connection.
>
> Any other ideas? I really appreciate this.
You might try LSPFix. Occasionally it will solve a stubborn problem:
<http://www.cexx.org/lspfix.htm>
It might also be a firewall program. Some firewall programs are hidden
- for example the Cisco VPN Client contains a firewall that is active
even when the client isn't. If you use the Windows Firewall, make sure
that FTP is checked on the Exceptions page on the Windows Firewall
Control Panel.
Good Luck,
John