Greetings,

When I try to log on to the internet I am given the
following error message:

Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.

What gives? Any suggestions? I have no internet access
because of this.

Disable third-party browser extensions in Internet Explorer
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions (requires restart) check box.
5. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

IEFIX Utility - Description:
http://www.mvps.org/sramesh2k/IEFIX.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

-------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Prevent malware from being installed - Part 2:
http://www.mvps.org/sramesh2k/Malwar...ce_Example.htm
-------------------------------------------

"LRay" <(E-Mail Removed)> wrote in message news:5ca901c3e5bc$29facae0$(E-Mail Removed)...
Greetings,

When I try to log on to the internet I am given the
following error message:

Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.

What gives? Any suggestions? I have no internet access
because of this.

Ramesh,

many thanks! I was having a similar problem, and disablin
the third party browser extensions corrected it.

PS does this mean that there is probably some spyware on
my system that i need to get rid of?

thanks again,
John
>-----Original Message-----
>Disable third-party browser extensions in Internet
Explorer
>1. Click Start, point to Settings, and then click Control
Panel.
>2. Double-click Internet Options.
>3. Click the Advanced tab.
>4. Under Browsing, clear the Enable third-party browser
extensions (requires restart) check box.
>5. Restart Internet Explorer.
>
>If this helps, read here for further troubleshooting:
>Cannot open Internet Explorer:
>http://www.mvps.org/sramesh2k/IEFAQ.htm
>
>IEFIX Utility - Description:
>http://www.mvps.org/sramesh2k/IEFIX.htm
>
>--
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>
>-------------------------------------------
>Prevent Spyware from being installed:
>http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
>Prevent malware from being installed - Part 2:
>http://www.mvps.org/sramesh2k/Malwar...ce_Example.htm
>-------------------------------------------
>
>"LRay" <(E-Mail Removed)> wrote in message
news:5ca901c3e5bc$29facae0$(E-Mail Removed)...
>Greetings,
>
>When I try to log on to the internet I am given the
>following error message:
>
>Internet Explorer has encountered a problem and needs to
>close. We are sorry for the inconvenience.
>
>What gives? Any suggestions? I have no internet access
>because of this.
>.
>

John,

Yes. By disabling third-party browser extensions, we're telling Internet Explorer not to load the third-party plugins [legit ones and malware plugins]. If this helps, read here for further troubleshooting:

Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

-------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Prevent malware from being installed - Part 2:
http://www.mvps.org/sramesh2k/Malwar...ce_Example.htm
-------------------------------------------

"John" <(E-Mail Removed)> wrote in message news:5f1e01c3e5db$60a68470$(E-Mail Removed)...
Ramesh,

many thanks! I was having a similar problem, and disablin
the third party browser extensions corrected it.

PS does this mean that there is probably some spyware on
my system that i need to get rid of?

thanks again,
John
>-----Original Message-----
>Disable third-party browser extensions in Internet
Explorer
>1. Click Start, point to Settings, and then click Control
Panel.
>2. Double-click Internet Options.
>3. Click the Advanced tab.
>4. Under Browsing, clear the Enable third-party browser
extensions (requires restart) check box.
>5. Restart Internet Explorer.
>
>If this helps, read here for further troubleshooting:
>Cannot open Internet Explorer:
>http://www.mvps.org/sramesh2k/IEFAQ.htm
>
>IEFIX Utility - Description:
>http://www.mvps.org/sramesh2k/IEFIX.htm
>
>--
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>
>-------------------------------------------
>Prevent Spyware from being installed:
>http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
>Prevent malware from being installed - Part 2:
>http://www.mvps.org/sramesh2k/Malwar...ce_Example.htm
>-------------------------------------------
>
>"LRay" <(E-Mail Removed)> wrote in message
news:5ca901c3e5bc$29facae0$(E-Mail Removed)...
>Greetings,
>
>When I try to log on to the internet I am given the
>following error message:
>
>Internet Explorer has encountered a problem and needs to
>close. We are sorry for the inconvenience.
>
>What gives? Any suggestions? I have no internet access
>because of this.
>.
>