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Can't log-in in Hotmail

 
 
Yossi
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      11th Mar 2004
I cannot log in in Hotmail account. I have found issue at
Microsoft, that it may be caused by some official update
form MS and I need to uploaf other secure pack to fix this
problem. The problem is that this pack ask me for previous
pack been installed AND IT IS, but he cant see him and
does not go on. Any suggestions? Thanks
 
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H Leboeuf
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      11th Mar 2004
Please give more details.

Which updates are you taking about.
--

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm



"Yossi" <(E-Mail Removed)> wrote in message
news:b22201c40764$a3c69100$(E-Mail Removed)...
> I cannot log in in Hotmail account. I have found issue at
> Microsoft, that it may be caused by some official update
> form MS and I need to uploaf other secure pack to fix this
> problem. The problem is that this pack ask me for previous
> pack been installed AND IT IS, but he cant see him and
> does not go on. Any suggestions? Thanks


 
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Illinois Fritz
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Posts: n/a
 
      12th Mar 2004
Greetings,

I have a client that is having the same problem. He cannot see his Hotmail
mail, either by dialing direct in to the net or going thru his 'home
network'.

The MS kb info is about 'logging into secured sites' KB 813444 and 813951
(which is the Feb 2003 Cumulative Update). My client has tried the obvious
things, and is trying to install one other update, but it says that he needs
SP1. The computer is a new Dell and the restore CD says 'WinXP Home w/SP1',
so SP1 is installed.

I'm trying to figure this one out for him.

Fritz216

"H Leboeuf" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Please give more details.
>
> Which updates are you taking about.
> --
>
> Henri Leboeuf
> Web page: http://www.generation.net/~hleboeuf/index.htm
>
>
>
> "Yossi" <(E-Mail Removed)> wrote in message
> news:b22201c40764$a3c69100$(E-Mail Removed)...
> > I cannot log in in Hotmail account. I have found issue at
> > Microsoft, that it may be caused by some official update
> > form MS and I need to uploaf other secure pack to fix this
> > problem. The problem is that this pack ask me for previous
> > pack been installed AND IT IS, but he cant see him and
> > does not go on. Any suggestions? Thanks

>



 
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H Leboeuf
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      13th Mar 2004
If applicable check this out.

Fix if This problem occurs after you apply the 832894 security update
(MS04-004) or
the 821814 hotfix.

http://support.microsoft.com/?kbid=831167
SYMPTOMS
Programs that use Wininet functions to post data (such as a user name or a
password) to a Web server retry the POST request with a blank header if the
Web server closes (or resets) the initial connection request.
--

Some other issues,
Cannot Open, Display, find - errors
http://www.generation.net/~hleboeuf/canotofd.htm

Try a XP group if no joy.

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm


"Illinois Fritz" <(E-Mail Removed)> wrote in message
news:ux%(E-Mail Removed)...
> Greetings,
>
> I have a client that is having the same problem. He cannot see his Hotmail
> mail, either by dialing direct in to the net or going thru his 'home
> network'.
>
> The MS kb info is about 'logging into secured sites' KB 813444 and 813951
> (which is the Feb 2003 Cumulative Update). My client has tried the obvious
> things, and is trying to install one other update, but it says that he

needs
> SP1. The computer is a new Dell and the restore CD says 'WinXP Home

w/SP1',
> so SP1 is installed.
>
> I'm trying to figure this one out for him.
>
> Fritz216
>
> "H Leboeuf" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Please give more details.
> >
> > Which updates are you taking about.
> > --
> >
> > Henri Leboeuf
> > Web page: http://www.generation.net/~hleboeuf/index.htm
> >
> >
> >
> > "Yossi" <(E-Mail Removed)> wrote in message
> > news:b22201c40764$a3c69100$(E-Mail Removed)...
> > > I cannot log in in Hotmail account. I have found issue at
> > > Microsoft, that it may be caused by some official update
> > > form MS and I need to uploaf other secure pack to fix this
> > > problem. The problem is that this pack ask me for previous
> > > pack been installed AND IT IS, but he cant see him and
> > > does not go on. Any suggestions? Thanks

> >

>
>


 
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Illinois Fritz
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Posts: n/a
 
      21st Mar 2004
Greetings, Henri

Well, it's fixed... not sure what happened, but going by a post on Yahoo
News message boards, I had him try the UK hotmail site. He got right in, and
after that he could log into the US site.

As long as it's fixed, he's happy

Thanks for the help

Fritz216

"H Leboeuf" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> If applicable check this out.
>
> Fix if This problem occurs after you apply the 832894 security update
> (MS04-004) or
> the 821814 hotfix.



 
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