a relative is having problems loading windows. when he turns his pc on,
before windows loads he gets a message saying there is a problem and does he
want to start in safe mode, last good or start normally. whichever option he
chooses the pc just freezes and if he tries to boot from cd-rom he gets from
windows setup "file setupdd.sys could not be loaded. the error code is 4".
we have tried booting from 2 different versions of xp, and get the same each
time.
any help much appreciated.

"lostinspace" <(E-Mail Removed)> wrote in message
news:E914E55B-213D-4329-AC00-(E-Mail Removed)...
>a relative is having problems loading windows. when he turns his pc on,
> before windows loads he gets a message saying there is a problem and does
> he
> want to start in safe mode, last good or start normally. whichever option
> he
> chooses the pc just freezes and if he tries to boot from cd-rom he gets
> from
> windows setup "file setupdd.sys could not be loaded. the error code is
> 4".
> we have tried booting from 2 different versions of xp, and get the same
> each
> time.
> any help much appreciated.

Hi
Possible faulty RAM
See Here
http://www.hardwareanalysis.com/content/topic/27597/

Chas

"Chas" wrote:

>
> "lostinspace" <(E-Mail Removed)> wrote in message
> news:E914E55B-213D-4329-AC00-(E-Mail Removed)...
> >a relative is having problems loading windows. when he turns his pc on,
> > before windows loads he gets a message saying there is a problem and does
> > he
> > want to start in safe mode, last good or start normally. whichever option
> > he
> > chooses the pc just freezes and if he tries to boot from cd-rom he gets
> > from
> > windows setup "file setupdd.sys could not be loaded. the error code is
> > 4".
> > we have tried booting from 2 different versions of xp, and get the same
> > each
> > time.
> > any help much appreciated.
>
> Hi
> Possible faulty RAM
> See Here
> http://www.hardwareanalysis.com/content/topic/27597/
>
> Chas
>
>
> i think you're right, thanks.