[PotGuy]

Howdy there boys and girls.

I have a wee problem with the web at the moment.

I can't get through to any premiumtv websites (www.premiumtv.co.uk/) who run all of the football league websites for the clubs. Including my beloved Watford

It is only this family of sites that I cannot get to, everything else is fine.

I have disabled the firewall on both the router and the port, and bypasssed the router altogether.

Is this a problem with NTL or with me?

Cheers guys.

[Ian]

It works ok from my end, so the site seems to be up. If you load up a dos box (cmd from the run menu) and then run "tracert premiumtv.co.uk" and paste the results in here

[PotGuy]

C:\Documents and Settings\King Doug>tracert www.premiumtv.co.uk

Tracing route to www.performgroup.com [80.5.176.140]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 8 ms 5 ms 10.171.164.1
3 8 ms 8 ms 8 ms lutn-t2cam1-a-v312.inet.ntl.com [62.252.67.137]

4 9 ms 8 ms 8 ms lutn-t3core-1a-ge-115-0.inet.ntl.com [195.182.17
9.197]
5 11 ms 9 ms 30 ms pop-bb-a-so-220-0.inet.ntl.com [213.105.175.149]

6 12 ms 10 ms 10 ms win-bb-b-so-010-0.inet.ntl.com [62.253.185.202]

7 19 ms 12 ms 15 ms win-dc-b-v902.inet.ntl.com [62.253.187.226]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.[img]file:///C:/DOCUME%7E1/KINGDO%7E1/LOCALS%7E1/Temp/moz-screenshot.jpg[/img]

[Ian]

OK, in that case it could be a peering problem between NTL and that site. Try checking it tomorrow and see if it works

For now, you could try accessing it over a proxy

[Ian]

Actually, I've just tried the site using the monitor at : http://www.alertra.com/

It seems there is a nameserver problem, so that would explain why you can't access it. There's nothing you can do on this unfortunately, except wait till they fix it. I must have the NS entries cached since I last accessed it I guess.