Hello,

I have a user who did an update today from the SUS server. After the system
rebooted, she could no longer "connect to the internet".

Some examination on my part found out that she couldn't access the network
either, that even though she thought she was logging into the network, no
actual network connections were being made, and the login script (and hence,
the mapped folders on the Win2k Server with Active Directory server) wasn't
running. If I go to the RUN command and type:

\\servername\folder

I am then prompted for username and login, and I can access the folders on
the network, however.

Trying to fix this problem I reinstalled the NIC drivers. I also removed
the computer from the Domain and removed the DNS entry from the Forward
Lookup Zone.

Then I tried to re-join the Domain on the client computer.

I receive the following error:

"The following error occured validating the name 'srdcorp". This condition
mayb e caused by a DNS lookup problem. For information about
troubleshooting common DNS lookup problems, please see the following
Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=5171
The specified domain either does not exist or could not be contacted."

As described here
http://www.microsoft.com/windows2000...s_tshoot2A.asp ) I have
also run the following commands on the client computer:

Right-click My Network Places, and then click Properties.
1.. Right-click Local Area Connection, and then click Properties.
2.. Click Internet Protocol (TCP/IP), and then click Properties.
3.. Click Advanced, and then click the DNS tab. Configure the DNS server
addresses to point to the DNS server that you configured in previous steps.
4.. Force the registration of the host (A) records. At a command prompt,
type ipconfig /flushdns and then press ENTER to purge the DNS resolver
cache. Type ipconfig /registerdns and then press ENTER to register the DNS
resource records.
If the ipconfig /registerdns command generates the following error message
Error: The system cannot find the file specified. : Refreshing DNS names
start and turn on the DHCP Client service on this computer, and then run the
ipconfig /registerdns command again.
I can't figure out why this computer can't find the domain, so I can join
it.

Can anyone offer some suggestions?

Thanks,

--
David Reed
Nework Administrator
(E-Mail Removed)

In news:(E-Mail Removed),
David Reed <(E-Mail Removed)> commented
Then Kevin replied below:
> Hello,
>
> I have a user who did an update today from the SUS
> server. After the system rebooted, she could no longer
> "connect to the internet".
>
> Some examination on my part found out that she couldn't
> access the network either, that even though she thought
> she was logging into the network, no actual network
> connections were being made, and the login script (and
> hence, the mapped folders on the Win2k Server with Active
> Directory server) wasn't running. If I go to the RUN
> command and type:
>
> \\servername\folder
>
> I am then prompted for username and login, and I can
> access the folders on the network, however.
>
> Trying to fix this problem I reinstalled the NIC drivers.
> I also removed the computer from the Domain and removed
> the DNS entry from the Forward Lookup Zone.
>
> Then I tried to re-join the Domain on the client computer.
>
> I receive the following error:
>
> "The following error occured validating the name
> 'srdcorp". This condition mayb e caused by a DNS lookup
> problem. For information about troubleshooting common
> DNS lookup problems, please see the following Microsoft
> Web site:
> http://go.microsoft.com/fwlink/?LinkId=5171
> The specified domain either does not exist or could not
> be contacted."
>
> As described here
> http://www.microsoft.com/windows2000...s_tshoot2A.asp
> ) I have also run the following commands on the client
> computer:
>
> Right-click My Network Places, and then click
> Properties.
> 1.. Right-click Local Area Connection, and then click
> Properties.
> 2.. Click Internet Protocol (TCP/IP), and then click
> Properties.
> 3.. Click Advanced, and then click the DNS tab.
> Configure the DNS server addresses to point to the DNS
> server that you configured in previous steps.
> 4.. Force the registration of the host (A) records. At
> a command prompt, type ipconfig /flushdns and then press
> ENTER to purge the DNS resolver cache. Type ipconfig
> /registerdns and then press ENTER to register the DNS
> resource records. If the ipconfig /registerdns command
> generates the following error message Error: The system
> cannot find the file specified. : Refreshing DNS names
> start and turn on the DHCP Client service on this
> computer, and then run the ipconfig /registerdns command
> again.
> I can't figure out why this computer can't find the
> domain, so I can join it.
>
> Can anyone offer some suggestions?

post results ipconfig /all and net start command



--
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
===================================
When responding to posts, please "Reply to Group"
via your newsreader so that others may learn and
benefit from your issue, to respond directly to
me remove the nospam. from my email address.
===================================
http://www.lonestaramerica.com/
===================================
Use Outlook Express?... Get OE_Quotefix:
It will strip signature out and more
http://home.in.tum.de/~jain/software/oe-quotefix/
===================================
Keep a back up of your OE settings and folders
with OEBackup:
http://www.oehelp.com/OEBackup/Default.aspx
===================================

Host Name r0169-lcyr
Primary DNS Suffix srdcorp.com
Node type hybrid
IP routing enabled No
WINS Proxy Enabled No
DNS Suffic Search List srdcorp.com

Connection specific DNS Suffix srdcorp.com
Description 3Com 3c920 Integrated
FAst Etehrnet Controller (3C905C-TX Compatable)
DHCP Enabled Yes
Autoconifugration Enabled Yes
IP Address 172.16.4.54
Subnet Mask 255.255.0.0
Default Gateway 172.16.0.1
DHCP Server 172.16.1.1
DNS Servers 172.16.1.3
172.16.1.1
Lease Obtained Thursday, September 29, 2004
5:13:40 PM
Lease Expires Friday, October 01, 2004
5:13:40 PM

And when running NET START NETLOGON I receive the following:

The Net Logon service is starting.
The Net Logon service could not be started.
A service specific error occured: 3095.
More help is available by typing NET HELPMSG 3547

Thank-you,

David

> post results ipconfig /all and net start command
>
>
>
> --
> Best regards,
> Kevin D4 Dad Goodknecht Sr. [MVP]
> Hope This Helps
> ===================================
> When responding to posts, please "Reply to Group"
> via your newsreader so that others may learn and
> benefit from your issue, to respond directly to
> me remove the nospam. from my email address.
> ===================================
> http://www.lonestaramerica.com/
> ===================================
> Use Outlook Express?... Get OE_Quotefix:
> It will strip signature out and more
> http://home.in.tum.de/~jain/software/oe-quotefix/
> ===================================
> Keep a back up of your OE settings and folders
> with OEBackup:
> http://www.oehelp.com/OEBackup/Default.aspx
> ===================================
>
>

In news:(E-Mail Removed),
David Reed <(E-Mail Removed)> commented
Then Kevin replied below:
> Host Name r0169-lcyr
> Primary DNS Suffix srdcorp.com
> Node type hybrid
> IP routing enabled No
> WINS Proxy Enabled No
> DNS Suffic Search List srdcorp.com
>
> Connection specific DNS Suffix srdcorp.com
> Description 3Com
> 3c920 Integrated FAst Etehrnet Controller (3C905C-TX
> Compatable)
> DHCP Enabled Yes
> Autoconifugration Enabled Yes
> IP Address
> 172.16.4.54
> Subnet Mask 255.255.0.0
> Default Gateway 172.16.0.1
> DHCP Server 172.16.1.1
> DNS Servers 172.16.1.3 172.16.1.1

Do both of these DNS servers have Zones for the AD Domain?




> And when running NET START NETLOGON I receive the
> following:
>
> The Net Logon service is starting.
> The Net Logon service could not be started.
> A service specific error occured: 3095.
> More help is available by typing NET HELPMSG 3547
>

Wrong command, the command is 'net start' this lists the running services.




--
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
===================================
When responding to posts, please "Reply to Group"
via your newsreader so that others may learn and
benefit from your issue, to respond directly to
me remove the nospam. from my email address.
===================================
http://www.lonestaramerica.com/
===================================
Use Outlook Express?... Get OE_Quotefix:
It will strip signature out and more
http://home.in.tum.de/~jain/software/oe-quotefix/
===================================
Keep a back up of your OE settings and folders
with OEBackup:
http://www.oehelp.com/OEBackup/Default.aspx
===================================

I don't know, but I would be happy to check and see.

I know 172.16.1.1 is the primary domain controller, and so I was suprised to
see that the DNS Server listed first (below) was 172.16.1.3, which is
supposed to function more as a backup.

If you can guide me on how to check that, I would be happy to do it.

Thank-you,

David

"Kevin D. Goodknecht Sr. [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In news:(E-Mail Removed),

> > Subnet Mask 255.255.0.0
> > Default Gateway 172.16.0.1
> > DHCP Server 172.16.1.1
> > DNS Servers 172.16.1.3
172.16.1.1
>
> Do both of these DNS servers have Zones for the AD Domain?
>
>
>
>
> > And when running NET START NETLOGON I receive the
> > following:
> >
> > The Net Logon service is starting.
> > The Net Logon service could not be started.
> > A service specific error occured: 3095.
> > More help is available by typing NET HELPMSG 3547
> >
>
> Wrong command, the command is 'net start' this lists the running services.
>
>
>
>
> --
> Best regards,
> Kevin D4 Dad Goodknecht Sr. [MVP]
> Hope This Helps
> ===================================
> When responding to posts, please "Reply to Group"
> via your newsreader so that others may learn and
> benefit from your issue, to respond directly to
> me remove the nospam. from my email address.
> ===================================
> http://www.lonestaramerica.com/
> ===================================
> Use Outlook Express?... Get OE_Quotefix:
> It will strip signature out and more
> http://home.in.tum.de/~jain/software/oe-quotefix/
> ===================================
> Keep a back up of your OE settings and folders
> with OEBackup:
> http://www.oehelp.com/OEBackup/Default.aspx
> ===================================
>
>

Although I do have to say I don't know why there might be a problem with the
server end of things. At this time, all other computers are on the network
and working fine. The only change that I know of is that the user installed
this update from the SUS server (which one I don't know, since they didn't
write down the update name before doing it), and it was immediately after
that that this computer wouldn't connect to the domain.

Thanks,

David

"Kevin D. Goodknecht Sr. [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In news:(E-Mail Removed),
> David Reed <(E-Mail Removed)> commented
> Then Kevin replied below:
> > Host Name r0169-lcyr
> > Primary DNS Suffix srdcorp.com
> > Node type hybrid
> > IP routing enabled No
> > WINS Proxy Enabled No
> > DNS Suffic Search List srdcorp.com
> >
> > Connection specific DNS Suffix srdcorp.com
> > Description 3Com
> > 3c920 Integrated FAst Etehrnet Controller (3C905C-TX
> > Compatable)
> > DHCP Enabled Yes
> > Autoconifugration Enabled Yes
> > IP Address
> > 172.16.4.54
> > Subnet Mask 255.255.0.0
> > Default Gateway 172.16.0.1
> > DHCP Server 172.16.1.1
> > DNS Servers 172.16.1.3
172.16.1.1
>
> Do both of these DNS servers have Zones for the AD Domain?
>
>
>
>
> > And when running NET START NETLOGON I receive the
> > following:
> >
> > The Net Logon service is starting.
> > The Net Logon service could not be started.
> > A service specific error occured: 3095.
> > More help is available by typing NET HELPMSG 3547
> >
>
> Wrong command, the command is 'net start' this lists the running services.
>
>
>
>
> --
> Best regards,
> Kevin D4 Dad Goodknecht Sr. [MVP]
> Hope This Helps
> ===================================
> When responding to posts, please "Reply to Group"
> via your newsreader so that others may learn and
> benefit from your issue, to respond directly to
> me remove the nospam. from my email address.
> ===================================
> http://www.lonestaramerica.com/
> ===================================
> Use Outlook Express?... Get OE_Quotefix:
> It will strip signature out and more
> http://home.in.tum.de/~jain/software/oe-quotefix/
> ===================================
> Keep a back up of your OE settings and folders
> with OEBackup:
> http://www.oehelp.com/OEBackup/Default.aspx
> ===================================
>
>

In news:(E-Mail Removed),
David Reed <(E-Mail Removed)> commented
Then Kevin replied below:
> I don't know, but I would be happy to check and see.
>
> I know 172.16.1.1 is the primary domain controller, and
> so I was suprised to see that the DNS Server listed first
> (below) was 172.16.1.3, which is supposed to function
> more as a backup.
>
> If you can guide me on how to check that, I would be
> happy to do it.

What is the DNS at that address?
If it does not have a zone for the AD domain, you must remove it.
You _cannot_ use an external DNS in any position on any interface on a
member of an AD domain. All DNS servers must have a zone for the AD domain.

I'm going to be out for an hour or so we'll continue this conversation when
I return.


--
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
===================================
When responding to posts, please "Reply to Group"
via your newsreader so that others may learn and
benefit from your issue, to respond directly to
me remove the nospam. from my email address.
===================================
http://www.lonestaramerica.com/
===================================
Use Outlook Express?... Get OE_Quotefix:
It will strip signature out and more
http://home.in.tum.de/~jain/software/oe-quotefix/
===================================
Keep a back up of your OE settings and folders
with OEBackup:
http://www.oehelp.com/OEBackup/Default.aspx
===================================

"David Reed" <(E-Mail Removed)> said

> I don't know, but I would be happy to check and see.
>
> I know 172.16.1.1 is the primary domain controller, and so I was
> suprised to see that the DNS Server listed first (below) was 172.16.1.3,
> which is supposed to function more as a backup.
>

If both DNS servers are running on DCs they more than likely have zones for
your domain.
Is there anything appearing in the system event log on the workstation that
would indicate a problem?

PS: AD domains don't have PDC's or BDC's anymore. They are all just DC's now
and are all equal, with the exception of a few specific roles.

--
Andy.

Hi Kevin,

I appreciate that, and the note that you would be out an hour.

I'm sorry I didn't understand what you said, when you asked me what is the
DNS at that address. Do you mean what is the DNS server on our network? If
so, then 172.16.1.1 and 172.16.1.3 are the correct IPs for the primary and
backup DNS (in that order).

Thanks,

David

"Kevin D. Goodknecht Sr. [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In news:(E-Mail Removed),
> David Reed <(E-Mail Removed)> commented
> Then Kevin replied below:
> > I don't know, but I would be happy to check and see.
> >
> > I know 172.16.1.1 is the primary domain controller, and
> > so I was suprised to see that the DNS Server listed first
> > (below) was 172.16.1.3, which is supposed to function
> > more as a backup.
> >
> > If you can guide me on how to check that, I would be
> > happy to do it.
>
> What is the DNS at that address?
> If it does not have a zone for the AD domain, you must remove it.
> You _cannot_ use an external DNS in any position on any interface on a
> member of an AD domain. All DNS servers must have a zone for the AD
domain.
>
> I'm going to be out for an hour or so we'll continue this conversation
when
> I return.
>
>
> --
> Best regards,
> Kevin D4 Dad Goodknecht Sr. [MVP]
> Hope This Helps
> ===================================
> When responding to posts, please "Reply to Group"
> via your newsreader so that others may learn and
> benefit from your issue, to respond directly to
> me remove the nospam. from my email address.
> ===================================
> http://www.lonestaramerica.com/
> ===================================
> Use Outlook Express?... Get OE_Quotefix:
> It will strip signature out and more
> http://home.in.tum.de/~jain/software/oe-quotefix/
> ===================================
> Keep a back up of your OE settings and folders
> with OEBackup:
> http://www.oehelp.com/OEBackup/Default.aspx
> ===================================
>
>

Hi Andrew,

hehehe...I knew someone would tag me on that. I know that, but I
continue to fall back on the phrase anyway. <LOL>

I don't see anything that jumps right out to me, but starting late yesterday
afternoon, about the time the update was done, I notice a lot of errors with
the Event ID #3034, and listing the source as MrxSmb...quite a lot of them
actually.

Maybe that has something to do with it?

David

"Andrew Mitchell" <(E-Mail Removed)> wrote in message
news:Xns956EEC385CB3Ccasey01@207.46.248.16...
> "David Reed" <(E-Mail Removed)> said
>
> > I don't know, but I would be happy to check and see.
> >
> > I know 172.16.1.1 is the primary domain controller, and so I was
> > suprised to see that the DNS Server listed first (below) was 172.16.1.3,
> > which is supposed to function more as a backup.
> >
>
> If both DNS servers are running on DCs they more than likely have zones
for
> your domain.
> Is there anything appearing in the system event log on the workstation
that
> would indicate a problem?
>
> PS: AD domains don't have PDC's or BDC's anymore. They are all just DC's
now
> and are all equal, with the exception of a few specific roles.
>
> --
> Andy.