I am implementing ACT! 2009 Prem for a client which requires .NET Framework
2.0. On one of the client computers (Win XP Pro SP2), when I try to update or
upgrade it to .NET 2.0 from 1.1 with Hotfix, I get the famous Windows blue
screen and the computer resboots! I got the same reaction with this computer
when I tried
to update or upgrade it from 1.1 to 3.5.

So, how do I fix this so that I can install .NET 2.0? Should I uninstall
..NET Framework totally and then install 1.1, then 2.0 or 3.5 or what?

--
Gary Phillips
MCP for Dynamics 4.0
Phone: 412-215-9076
E-mail: (E-Mail Removed)
URL: www.mitcrmpower.com

"2.0 from 1.1 With hotfix",maybe the fix was included at a later date,however
2.0 requires fix:913047 The fix was still needed a short time ago..Either
way,try tapping the F8 key on pc start-up,safe mode,enter xp as
administrator,
in xp,go to run,type:cmd In cmd type: CHKDSK C: /F Agree to restart,type:
netsh Winsock reset Type:EXIT Restart pc..Once back in xp,install 913047

"Gary Phillips" wrote:

> I am implementing ACT! 2009 Prem for a client which requires .NET Framework
> 2.0. On one of the client computers (Win XP Pro SP2), when I try to update or
> upgrade it to .NET 2.0 from 1.1 with Hotfix, I get the famous Windows blue
> screen and the computer resboots! I got the same reaction with this computer
> when I tried
> to update or upgrade it from 1.1 to 3.5.
>
> So, how do I fix this so that I can install .NET 2.0? Should I uninstall
> .NET Framework totally and then install 1.1, then 2.0 or 3.5 or what?
>
> --
> Gary Phillips
> MCP for Dynamics 4.0
> Phone: 412-215-9076
> E-mail: (E-Mail Removed)
> URL: www.mitcrmpower.com

"Gary Phillips" <(E-Mail Removed)> wrote in message
news:B69E54EC-A4F3-421F-A03D-(E-Mail Removed)...
>I am implementing ACT! 2009 Prem for a client which requires .NET Framework
> 2.0. On one of the client computers (Win XP Pro SP2), when I try to update
> or
> upgrade it to .NET 2.0 from 1.1 with Hotfix, I get the famous Windows
> blue
> screen and the computer resboots! I got the same reaction with this
> computer
> when I tried
> to update or upgrade it from 1.1 to 3.5.
>
> So, how do I fix this so that I can install .NET 2.0? Should I uninstall
> .NET Framework totally and then install 1.1, then 2.0 or 3.5 or what?
>
> --
> Gary Phillips
> MCP for Dynamics 4.0
> Phone: 412-215-9076
> E-mail: (E-Mail Removed)
> URL: www.mitcrmpower.com

If I were in your shoes, for starters, I would need to know if the client's
PC had an application that was using NET Framework 1.1. And, I would need
to know if that application was actively open or not, not necessarily
visible.
--
Dave

"Gary Phillips" <(E-Mail Removed)> wrote in message
news:B69E54EC-A4F3-421F-A03D-(E-Mail Removed)...
>I am implementing ACT! 2009 Prem for a client which requires .NET Framework
> 2.0. On one of the client computers (Win XP Pro SP2), when I try to update
> or
> upgrade it to .NET 2.0 from 1.1 with Hotfix, I get the famous Windows
> blue
> screen and the computer resboots! I got the same reaction with this
> computer
> when I tried
> to update or upgrade it from 1.1 to 3.5.
>
> So, how do I fix this so that I can install .NET 2.0? Should I uninstall
> .NET Framework totally and then install 1.1, then 2.0 or 3.5 or what?
>
> --
> Gary Phillips
> MCP for Dynamics 4.0
> Phone: 412-215-9076
> E-mail: (E-Mail Removed)
> URL: www.mitcrmpower.com
Neither .NET 2.0 nor .NET 3.0 are upgrades to .NET 1.1. Instead, they add
more features. So, if all your application needs in .NET 2.0, then that is
all you need to install.

However, since it is not desirable to have a crash when you install either
..NET 2.0 or .NET 3.0 on a machine with .NET 1.1, you need to supply the
error code for the crash. Without the error code, all one can do is guess.
Turn off automatic reboot from a crash to get the needed information.

Jim