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Cant install service pack 4

 
 
Greg Zielinski
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Posts: n/a
 
      14th Nov 2003
I get an error message when I try to install service pack
4.

"Service Pack 4 Setup Error

An error in updating your system has occurred."

You then select ok and it uninstalls the service pack, so
you can never get it installed. This is a W2K system
obliviously with SP3 installed. Any idea on why I would
not be able to install this. I have downloaded the file
several times from the Microsoft web site and tried both
the network and the express install. Any ideas??

Thanks

Greg Z

 
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Steven Jones
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      14th Nov 2003
have you tried closeing everything running in the background including any
anti-virus package?
i belive that may cause the problem.
 
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Daniel Chang [MSFT]
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      15th Nov 2003
Greg,

Please post the last few lines of the svcpack.log file. Anyhow, try
installing in safe mode. Make sure all antivirus is turned off.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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"Greg Zielinski" <(E-Mail Removed)> wrote in message
news:017901c3aacf$037223f0$(E-Mail Removed)...
> I get an error message when I try to install service pack
> 4.
>
> "Service Pack 4 Setup Error
>
> An error in updating your system has occurred."
>
> You then select ok and it uninstalls the service pack, so
> you can never get it installed. This is a W2K system
> obliviously with SP3 installed. Any idea on why I would
> not be able to install this. I have downloaded the file
> several times from the Microsoft web site and tried both
> the network and the express install. Any ideas??
>
> Thanks
>
> Greg Z
>



 
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