This helped for me from microsoft support site
Method 3: Perform a clean boot of the computer and then install the update
To perform a clean boot of the computer, follow the appropriate steps for your version of Windows.
Windows 2000, Windows XP, or Windows Server 2003
To manually perform a clean boot of your computer in Windows 2000, Windows XP, or Windows Server 2003, follow these steps:
1. Click Start, click Run, type msconfig, and then click OK.
2. On the General tab, click Selective Startup, and then click to clear the following check boxes:
* Process SYSTEM.INI File
* Process WIN.INI File
* Load Startup Items
3. On the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
4. Click OK, and then click Restart to restart your computer.
5. Run Microsoft Update or Windows Update. If the update does not run successfully, go to Method 4.
Windows Vista or Windows Server 2008
To manually perform a clean boot of the computer in Windows Vista or Windows Server 2008, follow these steps:
1. Click Start
Collapse this imageExpand this image
the Start button
, type msconfig in the Start Search box, and then press ENTER.
Collapse this imageExpand this image
User Account Control permission
If you are prompted for an administrator password or for a confirmation, type the password or click Continue.
2. On the General tab, click Selective startup.
3. Under Selective Startup, click to clear the Load startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft services check box, and then click Disable all.
5. Click OK, and then click Restart.
6. Run Microsoft Update or Windows Update. If the update does not run successfully, go to Method 4.
|