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can't install all-in-one printer software on Vista

 
 
=?Utf-8?B?Q29uZnVzZWQgSyBpbiBOSA==?=
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      11th Mar 2007
I have a new computer that came loaded with Vista. I have a notebook with XP.
I have been using my HP all-in-one with my notebook just fine. I tried
loading the software on my new computer (that has Vista) and i could not get
the software to load. I was able to set up the printer using "add hardware"
and was able to print, but the software (on a CD) lets me do a lot more than
just print. Any help would be greatly appreciated. I saw the info on printing
with a network and will bookmark it for use when I set up my network. Thanks
again.
 
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John Barnes
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      11th Mar 2007
Check the website for the all-in-one to see if the software is available for
Vista. If not contact their customer or tech support and request it. It
will probably be months before a lot of the hardware and supporting software
will be Vista compatible. Was the same with XP when it first came out.


"Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
>I have a new computer that came loaded with Vista. I have a notebook with
>XP.
> I have been using my HP all-in-one with my notebook just fine. I tried
> loading the software on my new computer (that has Vista) and i could not
> get
> the software to load. I was able to set up the printer using "add
> hardware"
> and was able to print, but the software (on a CD) lets me do a lot more
> than
> just print. Any help would be greatly appreciated. I saw the info on
> printing
> with a network and will bookmark it for use when I set up my network.
> Thanks
> again.


 
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Guest
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      11th Mar 2007
HP does not have drivers for vista users yet if you go to the HP support
site you can sign up to recieve email when the drivers and software become
available there is no promise of when that will be....


"John Barnes" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Check the website for the all-in-one to see if the software is available
> for Vista. If not contact their customer or tech support and request it.
> It will probably be months before a lot of the hardware and supporting
> software will be Vista compatible. Was the same with XP when it first
> came out.
>
>
> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
> message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
>>I have a new computer that came loaded with Vista. I have a notebook with
>>XP.
>> I have been using my HP all-in-one with my notebook just fine. I tried
>> loading the software on my new computer (that has Vista) and i could not
>> get
>> the software to load. I was able to set up the printer using "add
>> hardware"
>> and was able to print, but the software (on a CD) lets me do a lot more
>> than
>> just print. Any help would be greatly appreciated. I saw the info on
>> printing
>> with a network and will bookmark it for use when I set up my network.
>> Thanks
>> again.

>


 
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John Barnes
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      11th Mar 2007
People are still waiting for the promised XP64 drivers promised since RTM
May 05. :-)

<(E-Mail Removed)> wrote in message
news:8E09F10A-3A7A-416F-B337-(E-Mail Removed)...
> HP does not have drivers for vista users yet if you go to the HP support
> site you can sign up to recieve email when the drivers and software become
> available there is no promise of when that will be....
>
>
> "John Barnes" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Check the website for the all-in-one to see if the software is available
>> for Vista. If not contact their customer or tech support and request it.
>> It will probably be months before a lot of the hardware and supporting
>> software will be Vista compatible. Was the same with XP when it first
>> came out.
>>
>>
>> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
>> message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
>>>I have a new computer that came loaded with Vista. I have a notebook with
>>>XP.
>>> I have been using my HP all-in-one with my notebook just fine. I tried
>>> loading the software on my new computer (that has Vista) and i could not
>>> get
>>> the software to load. I was able to set up the printer using "add
>>> hardware"
>>> and was able to print, but the software (on a CD) lets me do a lot more
>>> than
>>> just print. Any help would be greatly appreciated. I saw the info on
>>> printing
>>> with a network and will bookmark it for use when I set up my network.
>>> Thanks
>>> again.

>>

>


 
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=?Utf-8?B?Q29uZnVzZWQgSyBpbiBOSA==?=
Guest
Posts: n/a
 
      12th Mar 2007
I went to the HP site, and there is no updates as of yet.
Hope my all-in-one doesn't become obsolete before I can use it's functions.
Thanks for the input.

"John Barnes" wrote:

> People are still waiting for the promised XP64 drivers promised since RTM
> May 05. :-)
>
> <(E-Mail Removed)> wrote in message
> news:8E09F10A-3A7A-416F-B337-(E-Mail Removed)...
> > HP does not have drivers for vista users yet if you go to the HP support
> > site you can sign up to recieve email when the drivers and software become
> > available there is no promise of when that will be....
> >
> >
> > "John Barnes" <(E-Mail Removed)> wrote in message
> > news:%(E-Mail Removed)...
> >> Check the website for the all-in-one to see if the software is available
> >> for Vista. If not contact their customer or tech support and request it.
> >> It will probably be months before a lot of the hardware and supporting
> >> software will be Vista compatible. Was the same with XP when it first
> >> came out.
> >>
> >>
> >> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
> >> message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
> >>>I have a new computer that came loaded with Vista. I have a notebook with
> >>>XP.
> >>> I have been using my HP all-in-one with my notebook just fine. I tried
> >>> loading the software on my new computer (that has Vista) and i could not
> >>> get
> >>> the software to load. I was able to set up the printer using "add
> >>> hardware"
> >>> and was able to print, but the software (on a CD) lets me do a lot more
> >>> than
> >>> just print. Any help would be greatly appreciated. I saw the info on
> >>> printing
> >>> with a network and will bookmark it for use when I set up my network.
> >>> Thanks
> >>> again.
> >>

> >

>
>

 
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Larry Maturo
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      12th Mar 2007
You don't need the HP software to use it. I have one of the ones that has
wireless connectivity, and I connect to it from both my big XP machine
and my laptop running Vista without a problem. Vista has a scanning
app, a fax app I believe, and printing, of course. There are instructions
on the HP web site. If you can't find them, just send in a support email
request and they will get back to you with instructions on how to set it
up. This is what I had to do, because I couldn't find the instructions on
my own. Note that they said that eventually they will update there apps
for Vista, but I wouldn't hold my breath. One of the XP updates broke
them on my machine.

-- Larry Maturo

-- Larry Maturo


"Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
message news:E89D491B-6EE9-4AAA-8D62-(E-Mail Removed)...
>I went to the HP site, and there is no updates as of yet.
> Hope my all-in-one doesn't become obsolete before I can use it's
> functions.
> Thanks for the input.
>
> "John Barnes" wrote:
>
>> People are still waiting for the promised XP64 drivers promised since RTM
>> May 05. :-)
>>
>> <(E-Mail Removed)> wrote in message
>> news:8E09F10A-3A7A-416F-B337-(E-Mail Removed)...
>> > HP does not have drivers for vista users yet if you go to the HP
>> > support
>> > site you can sign up to recieve email when the drivers and software
>> > become
>> > available there is no promise of when that will be....
>> >
>> >
>> > "John Barnes" <(E-Mail Removed)> wrote in message
>> > news:%(E-Mail Removed)...
>> >> Check the website for the all-in-one to see if the software is
>> >> available
>> >> for Vista. If not contact their customer or tech support and request
>> >> it.
>> >> It will probably be months before a lot of the hardware and supporting
>> >> software will be Vista compatible. Was the same with XP when it first
>> >> came out.
>> >>
>> >>
>> >> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote
>> >> in
>> >> message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
>> >>>I have a new computer that came loaded with Vista. I have a notebook
>> >>>with
>> >>>XP.
>> >>> I have been using my HP all-in-one with my notebook just fine. I
>> >>> tried
>> >>> loading the software on my new computer (that has Vista) and i could
>> >>> not
>> >>> get
>> >>> the software to load. I was able to set up the printer using "add
>> >>> hardware"
>> >>> and was able to print, but the software (on a CD) lets me do a lot
>> >>> more
>> >>> than
>> >>> just print. Any help would be greatly appreciated. I saw the info on
>> >>> printing
>> >>> with a network and will bookmark it for use when I set up my network.
>> >>> Thanks
>> >>> again.
>> >>
>> >

>>
>>



 
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Special K
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      13th Mar 2007
Same problem here. Contacted HP for support and they
said that if the printer is out of warranty it would cost me $65 for the technical support I'll need. Sounds like a scam!!

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
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Puppy Breath
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      13th Mar 2007
Perhaps not relevant. But I just bought an OfficeJet 6210 All In One on the
cheap ($99). It prints and scans perfectly in Vista with no specaial
drivers. When I have it on an XP computer on the LAN, Vista can easilty find
and print to it.


<Special K> wrote in message news:(E-Mail Removed)...
> Same problem here. Contacted HP for support and they
> said that if the printer is out of warranty it would cost me $65 for the
> technical support I'll need. Sounds like a scam!!
>
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com



 
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JoAnn Paules
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      13th Mar 2007
I don't know what your issue was but out of warranty tech support is ALWAYS
expensive. And since you can get an all-in-one for a hair more than the
phone call, why bother?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


<Special K> wrote in message news:(E-Mail Removed)...
> Same problem here. Contacted HP for support and they
> said that if the printer is out of warranty it would cost me $65 for the
> technical support I'll need. Sounds like a scam!!
>
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com



 
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=?Utf-8?B?Q29mdXNlZCBLIGluIE5I?=
Guest
Posts: n/a
 
      15th Mar 2007
My all-in-one does not have wireless connectivity. I can get Vista to print
using the drivers in Vista, but when the HP software CD loaded onto the
notebook with XP, it has some really nice applications besides just printing.
That is what I am trying to access but from what everyone is saying here, I
will just use it as a printer with Vista and use the other apps from the
notebook. When it dies, I won't buy HP again I guess.

Thanks to all that answered my call for help!


"Larry Maturo" wrote:

> You don't need the HP software to use it. I have one of the ones that has
> wireless connectivity, and I connect to it from both my big XP machine
> and my laptop running Vista without a problem. Vista has a scanning
> app, a fax app I believe, and printing, of course. There are instructions
> on the HP web site. If you can't find them, just send in a support email
> request and they will get back to you with instructions on how to set it
> up. This is what I had to do, because I couldn't find the instructions on
> my own. Note that they said that eventually they will update there apps
> for Vista, but I wouldn't hold my breath. One of the XP updates broke
> them on my machine.
>
> -- Larry Maturo
>
> -- Larry Maturo
>
>
> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote in
> message news:E89D491B-6EE9-4AAA-8D62-(E-Mail Removed)...
> >I went to the HP site, and there is no updates as of yet.
> > Hope my all-in-one doesn't become obsolete before I can use it's
> > functions.
> > Thanks for the input.
> >
> > "John Barnes" wrote:
> >
> >> People are still waiting for the promised XP64 drivers promised since RTM
> >> May 05. :-)
> >>
> >> <(E-Mail Removed)> wrote in message
> >> news:8E09F10A-3A7A-416F-B337-(E-Mail Removed)...
> >> > HP does not have drivers for vista users yet if you go to the HP
> >> > support
> >> > site you can sign up to recieve email when the drivers and software
> >> > become
> >> > available there is no promise of when that will be....
> >> >
> >> >
> >> > "John Barnes" <(E-Mail Removed)> wrote in message
> >> > news:%(E-Mail Removed)...
> >> >> Check the website for the all-in-one to see if the software is
> >> >> available
> >> >> for Vista. If not contact their customer or tech support and request
> >> >> it.
> >> >> It will probably be months before a lot of the hardware and supporting
> >> >> software will be Vista compatible. Was the same with XP when it first
> >> >> came out.
> >> >>
> >> >>
> >> >> "Confused K in NH" <Confused K in (E-Mail Removed)> wrote
> >> >> in
> >> >> message news:46FC8444-4318-4E5C-A6A1-(E-Mail Removed)...
> >> >>>I have a new computer that came loaded with Vista. I have a notebook
> >> >>>with
> >> >>>XP.
> >> >>> I have been using my HP all-in-one with my notebook just fine. I
> >> >>> tried
> >> >>> loading the software on my new computer (that has Vista) and i could
> >> >>> not
> >> >>> get
> >> >>> the software to load. I was able to set up the printer using "add
> >> >>> hardware"
> >> >>> and was able to print, but the software (on a CD) lets me do a lot
> >> >>> more
> >> >>> than
> >> >>> just print. Any help would be greatly appreciated. I saw the info on
> >> >>> printing
> >> >>> with a network and will bookmark it for use when I set up my network.
> >> >>> Thanks
> >> >>> again.
> >> >>
> >> >
> >>
> >>

>
>
>

 
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