You need to copy the PST file off the CD and onto your hard drive. Right
click, select properties, and clear the read only flag.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com
Author, Special Edition Using Microsoft Outlook 2003
***Please post all replies to the newsgroups***
"Heidi H" <(E-Mail Removed)> wrote in message
news:020d01c3dc5a$ea6d60f0$(E-Mail Removed)...
> I was using Outlook 2000 on my old computer running
> Windows XP Home Edition. I backed up my existing .pst
> file to a CD. I bought a new computer, also running
> Windows XP Home Edition. I reinstalled Microsoft Office
> 2000, and attempted to import my .pst file from the CD.
> The error I get is:
>
> Properties for this information service must be defined
> prior to use.
>
> When I hit ok, I get another error message that reads:
>
> File access is denied. You do not have the permission
> required to access the file F:\...\backup.pst.
>
> In the meantime, my ISP is sending my office email to the
> new Outlook .pst and I am really going to have a problem
> if I can't integrate this info today.
>
> Any help greatly appreciated!
>
> Heidi H