Try the following:
Delete or rename the catroot2 folder. NOTE: That's catroot2, DO NOT DELETE
or RENAME the CATROOT folder. This folder is a subfolder of the System32
subfolder of Windows.
Then reboot the system and try Windows Update again.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
"Smoot" <(E-Mail Removed)> wrote in message
news:a0c501c380a2$046c4e90$(E-Mail Removed)...
> When I click on the "Start" button, then "Windows Update",
> I get an error meaage telling me that I m not using a
> windows product to update, evne though it I got XP loaded
> on my computer from DELL. The automatic updates work, I
> jsut can't get to section to do a computer scan to
> download the updates/patches that I want.