I have a user working with an HP LaserJet 5 printer. When he installed the printer, he used the latest Windows NT printer driver from HP. That printer driver is apparently incompatible with Windows XP. We discovered that we should have used the printer driver that came with Windows XP.

The problem is that we cannot seem to get rid of the HP driver. I have looked at the files involved and they aren't the ones that came with Windows XP, so I suspect that the HP driver is the culprit. The HP driver is still on the list of printers on the manufacturers/models list.

But how to I get rid of the HP drivers? I have gone to File -> Server Properties and deleted the driver there but it just keeps coming back.

Help!!

Thanks in advance.

See http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm.

--
Bruce Sanderson MVP

It is perfectly useless to know the right answer to the wrong question.


"Delon Weuve" <(E-Mail Removed)> wrote in message
news:O7kMs%(E-Mail Removed)...
I have a user working with an HP LaserJet 5 printer. When he installed the
printer, he used the latest Windows NT printer driver from HP. That printer
driver is apparently incompatible with Windows XP. We discovered that we
should have used the printer driver that came with Windows XP.

The problem is that we cannot seem to get rid of the HP driver. I have
looked at the files involved and they aren't the ones that came with Windows
XP, so I suspect that the HP driver is the culprit. The HP driver is still
on the list of printers on the manufacturers/models list.

But how to I get rid of the HP drivers? I have gone to File -> Server
Properties and deleted the driver there but it just keeps coming back.

Help!!

Thanks in advance.



--------------------------------------------------------------------------------


I have a user working with an HP LaserJet 5 printer. When he installed the
printer, he used the latest Windows NT printer driver from HP. That printer
driver is apparently incompatible with Windows XP. We discovered that we
should have used the printer driver that came with Windows XP.

The problem is that we cannot seem to get rid of the HP driver. I have
looked at the files involved and they aren't the ones that came with Windows
XP, so I suspect that the HP driver is the culprit. The HP driver is still
on the list of printers on the manufacturers/models list.

But how to I get rid of the HP drivers? I have gone to File -> Server
Properties and deleted the driver there but it just keeps coming back.

Help!!

Thanks in advance.