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Can't get past Win XP log on screen

 
 
=?Utf-8?B?cHVua2py?=
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      23rd Sep 2004
I installed Norton Systemworks 2004 today and ran the antivirus software. It
found several files infected with adware viruses. It removed some files and
I followed the instructions and removed several of the others that I could
find.

After rebooting, I can not get past the log on screen. I see the used icons
to click to log on, but when I choose one, it will start loading my
preferences and then go right into logging off and back to the choose user
screen.

Please help!

Thanks, Jack
 
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Will Denny
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      23rd Sep 2004
Hi

After the next reboot, keep tapping the F8 key, to see if you can access a
screen that has 'Last Known Good Configuration' as an option. Try that to
see if you can boot into Windows normally.

--

Will Denny
MVP - Windows Shell/User
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"punkjr" <(E-Mail Removed)> wrote in message
news:3A32A596-D651-4CB5-834A-(E-Mail Removed)...
>I installed Norton Systemworks 2004 today and ran the antivirus software.
>It
> found several files infected with adware viruses. It removed some files
> and
> I followed the instructions and removed several of the others that I could
> find.
>
> After rebooting, I can not get past the log on screen. I see the used
> icons
> to click to log on, but when I choose one, it will start loading my
> preferences and then go right into logging off and back to the choose user
> screen.
>
> Please help!
>
> Thanks, Jack



 
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Rock
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      23rd Sep 2004
punkjr wrote:

> I installed Norton Systemworks 2004 today and ran the antivirus software. It
> found several files infected with adware viruses. It removed some files and
> I followed the instructions and removed several of the others that I could
> find.
>
> After rebooting, I can not get past the log on screen. I see the used icons
> to click to log on, but when I choose one, it will start loading my
> preferences and then go right into logging off and back to the choose user
> screen.
>
> Please help!
>
> Thanks, Jack


A common result of removing spyware. See this link for a resolution:

Unable to Log On To Windows XP After Removing wsaupdater.exe
http://www.lavasofthelp.com/articles/v6/04/06/0901.html

 
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