It's caused by a parasites.
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
Henri Leboeuf
Web page:
http://www.generation.net/~hleboeuf/index.htm
"Sarah" <(E-Mail Removed)> wrote in message
news:a31401c406a3$36981930$(E-Mail Removed)...
> when i go to disconect from the internet i click the
> little box, but it refuses to let me close it, i have to
> alt ctrl del, to bring up task amnager, to end task, who
> then tells me that it is not responding what do you want
> to do so i click end program and only then will it close!